Scale Your MSP Practice With Enterprise-Grade Backing

Who owns the client relationship?

On white-label work, you should own the contract, the billing, and the relationship, with the sub-contractor delivering behind your brand. The Petronella Partner white-label option works exactly this way: you sell at the price you set, you bill the client, and Petronella Technology Group, Inc. delivers as your subcontractor. The agreement also states that Petronella will not knowingly solicit your white-label client to replace you for the same services during the agreement and for 24 months after it ends, with the exceptions listed in the agreement itself. Ask any prospective partner to put its non-solicitation terms in writing before your first deal, and read the exceptions so you know where the protection stops.

Which documents carry whose name?

Some documents cannot be white-labeled no matter who delivers the work. Attestation letters, documents signed by a credentialed practitioner such as a CMMC Registered Practitioner, submissions to regulators or assessors, and Business Associate Agreements always carry the Petronella Technology Group, Inc. name under the partner agreement. Ask any partner to list up front which deliverables will carry its name so you can set that expectation with your client before the engagement starts, not in the middle of an audit.

How are deals protected?

A referral program is only as good as its registration process. Under the Petronella Partner terms, you register each deal before you quote it, Petronella approves or declines the registration within five business days, and an approved registration protects the opportunity for 90 days and can be renewed while the deal is active. On referral, the client must sign within six months of the approved registration. Without a written registration window, a referral can quietly become the partner's direct sale. Ask how long a registration lasts, what renews it, and who decides when a registration lapses.

How and when do commissions get paid?

Commission terms should specify what revenue counts, what is excluded, and when payment lands. The Petronella Partner referral option pays 10% of the services revenue Petronella receives from the client during the first 12 months of the client's agreement; fees for work the Petronella team performs count, while hardware, third-party licenses, platform and pass-through costs do not. Commissions are paid within 30 days after the month the client's payment is received, with a commission statement. Ask any prospective partner how pass-through costs are treated, because the difference between services revenue and total invoice value can be substantial on hardware-heavy deals.

What happens if the engagement is not a fit?

Look for a structured exit. The Petronella Partner agreement runs for one year and renews automatically unless either side gives 30 days' notice, and it is non-exclusive for both sides, so you keep the freedom to work with other sub-contractors and Petronella keeps the freedom to work with other MSPs. Ask any partner what notice period applies, whether the agreement auto-renews, and what happens to in-flight client work on the day the agreement ends.

The managed services market has grown increasingly complex. Clients in defense, healthcare, finance, and critical infrastructure now demand compliance frameworks - CMMC, HIPAA, NIST 800-171, SOC 2 - alongside 24/7 threat detection and incident response. Most MSPs cannot afford to maintain the specialized certifications, security operations centers, and compliance expertise required to serve these accounts profitably.

Petronella Technology Group bridges that gap. As a Tier 1 partner with real credentials - CMMC-RP, MIT-Certified in AI and Blockchain, DFE #604180, CCNA, CWNE - we provide the technical depth and compliance authority that lets MSPs retain high-value clients without hiring six-figure security specialists. Our partner program is built for co-managed delivery: you own the client relationship; we handle the advanced security and compliance layers.

Whether you need a one-time penetration test (scoped per engagement), ongoing vCISO advisory, or full co-managed EDR/SIEM operations, Petronella operates as an invisible extension of your team. We do not compete for your clients. We make you indispensable to them.