Posts tagged: Compliance
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CMMC Phase II Suspended: What Defense Contractors Should Do Now
The Department of War suspended CMMC Phase II requirements set for November 10, 2026. What the pause means and what defense contractors should do now.
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CISA warns admins to patch actively exploited SharePoint flaws
CISA warns admins to patch three actively exploited flaws in on-premises SharePoint Server. Affected versions and mitigation steps.
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AI-Driven PCI Change Scanning for Contact Center Compliance
AI driven PCI change scanning watches a contact center for shifts that alter how cardholder data flows, and turns detection into audit ready evidence.
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In Other News: DHS Database Hacked, Canada Disrupts Ransomware
DHS database hack, Adobe's faster patch cadence, and a Canadian ransomware takedown: this week's security roundup and what it means for you.
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AI Contract Testing for Voice Biometrics and Compliance
AI contract testing for voice biometrics turns expectations into executable checks across updates, mapping spoofing, data and retention tests to rules.
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How a PCI Calm Call Center Built Automated Evidence Trails
Automated evidence trails calm a PCI call center, pairing process updates with records of what changed, when, who triggered it and which safeguards held.
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Ransomware Uses a Malicious Driver to Disable Endpoint Defenses
A new ransomware family abuses the PoisonX kernel driver to shut down endpoint defenses. How BYOVD attacks work and how to block them.
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Passkey-Backed Call Center Access Controls for Zero Trust
Passkey-backed call center access controls bring Zero Trust to agent sign-in, cutting credential sharing and replay risk without slowing active calls.
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The Gentlemen Ransomware: A Test of Identity and Recovery
The Gentlemen ransomware tests whether your identity and recovery controls can contain an attacker after initial access. How to harden both.
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AI Outcome-Based Contact Center QA Metrics Proving ROI
Outcome based QA metrics tie contact center evaluation to repeat contacts, refunds and resolution times, so AI quality work proves business value.
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JadePuffer: The First Complete LLM-Driven Ransomware Attack
JadePuffer is the first fully LLM-driven ransomware attack, exploiting a Langflow flaw end to end. What autonomous threats mean for defenders.
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Agentforce Outcome Pricing QA for Trustworthy Support
Outcome pricing QA measures whether an Agentforce support agent resolved the customer goal, covering language quality, tool actions and systems updated.
