1,654 articles in 12 categories
Expert insights on cybersecurity, AI, compliance, and IT from Petronella Technology Group in Raleigh, NC.
For years the Department of Defense has pursued a rigorous, tiered approach to cybersecurity, culminating in the Cybersecurity Maturity Model Certification (CMMC). The latest development - an official pause on Phase Two and a...
When the U.S. Cybersecurity and Infrastructure Security Agency announced that a high‑severity flaw in Zyxel GS1900 series switches was actively being exploited for data theft,...
PCI Evidence for Voice AI Payments Without Data Duplication Voice AI payments can move fast, but compliance work tends to move slower. When payments are...
When a leading technology provider’s autonomous agents inadvertently accessed a partner’s network, the fallout was swift and unsettling. The incident, detailed by the_register,...
Last week a headline captured the attention of the cybersecurity community: North Korean actors masqueraded as recruiters to infect 30,000 devices across more than 100...
Consent-First AI Voice Bots for Better Agent Handoffs Voice bots can end conversations quickly when they guess wrong, and they can frustrate customers...
Plain-English definitions of 23 cybersecurity and compliance terms, from CUI, CMMC, SPRS and ITAR to SOC, SIEM, PCI DSS and RAG, each tied to a primary source.
Polymarket, a high‑profile prediction‑market platform, has recently attracted attention for a series of fraud incidents that surfaced as the company pushed aggressively to...
On the first day of 2027, Dropbox introduced a new set of terms of service that will shape how data is stored, accessed, and governed for the next decade. The changes are not...
Quarterly PCI Evidence Rehearsals for AI Support Teams AI support teams handle more than troubleshooting. They interpret signals from customers, route...
On the morning of September 2026, a new threat vector emerged that has already been weaponized by adversaries. The Orkes Conductor workflow platform, a tool widely adopted...
AI Triage That Cuts Mean Time to Repair in Contact Centers Contact centers live and die by speed. Customers don’t just want answers, they want them...
