Text Message Terms

Petronella Technology Group, Inc. (“Petronella”, “we”) sends text messages only to people who have asked for them. This page explains what you will receive, how often, and how to stop.

Program: Petronella Technology Group customer care and appointment messages, sent from (919) 348-4912.

How you opt in: You give consent by telling our phone assistant during a call that you would like a text, by entering your mobile number and checking the text message consent box on a form on petronellatech.com, or by texting START to (919) 348-4912. When you opt in by phone, we send one confirmation text first; reply STOP to that message if you did not intend to opt in.

What we send: Confirmations and reminders for consultations you schedule with us, follow-up links and documents you request during a call or support conversation, and service notifications related to your engagement with us. We do not send promotional text messages unless you separately opt in to marketing texts.

Message frequency: Varies based on what you request. Most people receive one to three messages per request.

Cost: Message and data rates may apply. Petronella does not charge for this service.

To opt out: Reply STOP to any message. You will receive one confirmation text, then no further messages. Opting out of texts does not affect any service you have with us.

For help: Reply HELP to any message, call (919) 348-4912, or email support@petronellatech.com.

Your privacy: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Our full Privacy Policy is at https://petronellatech.com/privacy-policy/.

Consent to receive text messages is not a condition of purchasing any product or service. Carriers are not liable for delayed or undelivered messages.