Managed Hosting

Managed Hosting Services for Raleigh-Durham Businesses

Enterprise-grade server hosting with 24/7 monitoring, proactive maintenance, and guaranteed SLAs. PTG manages the infrastructure so your team can focus on running the business, not running servers.

SLA-Backed Uptime • 24/7 Monitoring • Fully Managed • Scalable

Why Managed Hosting

Server Management Is a Full-Time Job

24/7 Monitoring & Response

PTG monitors your hosted servers around the clock for performance issues, security threats, and hardware failures. When problems are detected, our team begins remediation immediately — often resolving issues before your users notice anything is wrong. Businesses in the Triangle that host critical applications need monitoring that never sleeps, and PTG delivers that coverage without adding headcount to your payroll.

Proactive Maintenance

Operating system patches, security updates, firmware upgrades, and performance optimizations are handled by PTG on a managed schedule. Patches are tested before deployment and applied during maintenance windows to minimize disruption. Proactive maintenance prevents the accumulation of technical debt that causes stability and security issues in unmanaged environments.

Scalable Infrastructure

Add CPU, memory, storage, and bandwidth as your business grows without purchasing new hardware. PTG's managed hosting infrastructure scales in minutes, not weeks. When your Raleigh-Durham business wins a new contract or launches a new application, your hosting environment grows with you without capital expenditures or procurement delays.

Hosting Options

Flexible Hosting for Every Workload

Dedicated Servers

Physical servers allocated exclusively to your organization. Maximum performance, complete isolation, and full customization for demanding workloads and compliance requirements.

Virtual Private Servers

Cost-effective virtual servers with dedicated resources on shared hardware. Ideal for web applications, development environments, and standard business workloads.

Hybrid Solutions

Combine dedicated and virtual servers with cloud resources for architectures that balance performance, cost, and compliance requirements across your infrastructure.

Frequently Asked Questions

Managed Hosting Questions Answered

What is included in managed hosting?

PTG managed hosting includes server provisioning, OS installation, 24/7 monitoring, patch management, security hardening, backup, firewall management, and unlimited support. Everything needed to keep your servers running securely and reliably is included in a predictable monthly fee.

Can you migrate our existing servers?

Yes. PTG handles full server migrations including application migration, data transfer, DNS cutover, and testing. We plan migrations to minimize downtime and verify everything works correctly before decommissioning your old infrastructure.

What uptime do you guarantee?

PTG managed hosting includes SLA-backed uptime guarantees with service credits for any shortfall. Our infrastructure is designed with redundant components at every layer — power, cooling, network, and storage — to deliver consistent availability for your critical applications.

Is managed hosting compliant with HIPAA and other regulations?

Yes. PTG configures managed hosting environments to support HIPAA, SOC 2, PCI DSS, CMMC, and other compliance frameworks. We provide the documentation, access controls, encryption, and audit logging required by major regulatory standards. Call 919-348-4912 to discuss your compliance requirements.

Let PTG Manage Your Hosting Infrastructure

Get a custom managed hosting quote tailored to your performance, security, and compliance requirements.

Petronella Technology Group • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606

Why Choose Petronella Technology Group

Petronella Technology Group has been a trusted IT and cybersecurity partner for businesses across Raleigh, Durham, Chapel Hill, Cary, Apex, and the Research Triangle since 2002. Led by CEO Craig Petronella, a Licensed Digital Forensic Examiner, CMMC Certified Registered Practitioner, and MIT-certified professional in cybersecurity, AI, blockchain, and compliance, PTG brings deep expertise to every engagement.

With BBB accreditation since 2003 and more than 2,500 businesses served, PTG has the experience and track record to deliver results. Craig Petronella is an Amazon number-one best-selling author of books including "How HIPAA Can Crush Your Medical Practice," "How Hackers Can Crush Your Law Firm," and "The Ultimate Guide To CMMC." He has been featured on ABC, CBS, NBC, FOX, and WRAL, and serves as an expert witness for law firms in cybercrime and compliance cases.

PTG holds certifications including CCNA, MCNS, Microsoft Cloud Essentials, and specializes in CMMC 2.0, NIST 800-171/172/173, HIPAA, FTC Safeguards, SOC 2 Type II, PCI DSS, GDPR, CCPA, and ISO 27001 compliance. Our forensic specialties include endpoint and networking cybercrime investigation, data breach forensics, ransomware analysis, data exfiltration investigation, cryptocurrency and blockchain analysis, and SIM swap fraud investigation.

PTG Cloud Services and Strategy

Cloud computing has transformed how businesses operate, but migrating to the cloud without a clear strategy can lead to security gaps, unexpected costs, and operational disruptions. PTG takes a strategic approach to cloud services, starting with a thorough evaluation of your current environment, business requirements, compliance obligations, and growth plans. We help organizations determine which workloads are best suited for public cloud, private cloud, or hybrid architectures, ensuring that your cloud strategy aligns with both your technical needs and business objectives.

Our cloud migration services follow a proven methodology that minimizes risk and downtime during the transition. We begin with a detailed inventory and dependency mapping of your current systems, followed by a pilot migration of non-critical workloads to validate our approach. Production migrations are carefully scheduled and executed with rollback plans in place. Post-migration, we optimize your cloud environment for performance, security, and cost efficiency, ensuring that you realize the full benefits of cloud computing without wasting resources on oversized or underutilized cloud instances.

Security is paramount in any cloud deployment. PTG implements comprehensive cloud security controls including identity and access management with multi-factor authentication, data encryption at rest and in transit, network security groups and firewall rules, continuous monitoring and threat detection, and compliance controls mapped to your regulatory requirements. We also conduct regular cloud security assessments to identify misconfigurations and vulnerabilities that could expose your data, staying ahead of the evolving threat landscape that targets cloud environments.

Beyond migration and security, PTG provides ongoing cloud management and optimization services. Cloud environments require continuous attention to maintain security, optimize costs, and adapt to changing business needs. Our cloud management team monitors performance, manages updates and patches, optimizes resource allocation, and provides regular reporting on usage, costs, and security posture. We help organizations take advantage of new cloud capabilities as they become available, ensuring that your cloud investment continues to deliver maximum value as technology and your business evolve over time.

Our Approach to Cybersecurity

At Petronella Technology Group, cybersecurity is not just about installing antivirus software or setting up a firewall. We take a comprehensive, layered approach to security that addresses people, processes, and technology. Our methodology is built on industry-standard frameworks including NIST Cybersecurity Framework, CIS Controls, and MITRE ATT&CK, ensuring that your security program is aligned with the same standards used by Fortune 500 companies and government agencies. Every engagement begins with a thorough assessment of your current security posture, followed by a prioritized remediation roadmap that addresses your most critical risks first.

Our security operations team provides continuous monitoring through our Security Information and Event Management platform, which correlates events across your entire environment to detect threats in real time. When a potential threat is identified, our analysts investigate and respond immediately, often containing threats before they can cause damage. This proactive approach dramatically reduces the risk of successful cyberattacks and provides the rapid response capability that is essential in today's threat landscape.

We believe that employee awareness is one of the most important layers of defense. Human error remains the leading cause of data breaches, and no amount of technology can fully compensate for untrained employees. PTG provides comprehensive security awareness training programs that educate your team about phishing, social engineering, password security, data handling, and incident reporting. Our training programs include simulated phishing campaigns that test employee readiness and identify areas where additional education is needed, helping organizations build a strong security culture from the ground up.

Beyond prevention, PTG prepares organizations for the reality that breaches can occur despite the best defenses. Our incident response planning services help businesses develop, document, and test response procedures so that when an incident does occur, your team knows exactly what to do. From tabletop exercises to full incident simulations, we ensure that your organization is prepared to respond quickly and effectively, minimizing damage, preserving evidence, and meeting all regulatory notification requirements within required timeframes.

Additional Questions and Answers

What are the benefits of moving to the cloud for small businesses?
Cloud computing offers small businesses numerous advantages including reduced capital expenditure on hardware, scalable resources that grow with your business, improved disaster recovery and business continuity, anytime-anywhere access for remote and hybrid workforces, automatic software updates and patches, and enterprise-grade security features. PTG helps businesses in Raleigh, Durham, and the Research Triangle evaluate cloud options, plan migrations, and manage cloud environments to maximize these benefits while minimizing risk, disruption, and unexpected costs during the transition to cloud-based infrastructure.
How does PTG ensure cloud security for business data?
PTG implements multiple layers of cloud security including data encryption in transit and at rest, multi-factor authentication, identity and access management, network segmentation, continuous monitoring and logging, and regular security assessments. We follow the shared responsibility model, ensuring that customer-side security configurations are properly maintained even when using major cloud platforms. Our cloud security approach aligns with frameworks like NIST, SOC 2, and HIPAA to ensure that cloud-hosted data meets all applicable compliance requirements and industry best practices for data protection.
What cloud platforms does PTG support?
PTG supports all major cloud platforms including Microsoft Azure, Amazon Web Services, Google Cloud Platform, and private cloud environments hosted in our secure data center facilities. We also support cloud-based productivity suites including Microsoft 365 and Google Workspace. Our cloud architects help organizations choose the right platform based on their specific requirements for performance, compliance, cost, and integration with existing systems. We also design and implement hybrid cloud architectures that combine on-premises and cloud resources for optimal flexibility, performance, and cost efficiency.
How long does a typical cloud migration take?
Cloud migration timelines depend on the complexity of your current environment, the volume of data being transferred, and the number of applications being migrated. A simple migration of email and file storage to Microsoft 365 can be completed in two to four weeks. More complex migrations involving line-of-business applications, databases, and custom configurations may take two to six months to complete properly. PTG follows a structured migration methodology that includes assessment, planning, pilot testing, migration execution, and post-migration optimization to minimize downtime and risk throughout the process.
What happens to our data if we need to switch cloud providers?
Data portability is an important consideration in any cloud strategy. PTG helps organizations maintain data portability by using standard data formats, avoiding vendor lock-in where possible, and maintaining comprehensive backups independent of any single cloud provider. If you need to switch providers, PTG manages the entire migration process including data transfer, application reconfiguration, testing, and validation. We also ensure that data is properly removed from the previous provider in accordance with your data retention policies, privacy requirements, and any applicable regulatory obligations.

PTG Service Areas

Petronella Technology Group delivers a comprehensive suite of technology and cybersecurity services to businesses throughout the Research Triangle. Our managed IT services provide proactive monitoring, maintenance, and help desk support that keeps your technology running smoothly and your team productive. We handle everything from server management and workstation support to cloud migrations and network infrastructure, giving you a complete IT department without the overhead of hiring in-house staff.

Our cybersecurity services protect your business from the constantly evolving threat landscape. We offer security risk assessments, vulnerability scanning, penetration testing, security awareness training, endpoint detection and response, email security, and managed SIEM monitoring. For businesses that need to meet regulatory requirements, our compliance consulting services cover CMMC, NIST, HIPAA, SOC 2, PCI DSS, GDPR, CCPA, ISO 27001, and FTC Safeguards Rule compliance with gap assessments, remediation planning, policy development, and audit preparation.

PTG also provides digital forensics and incident response services for businesses and law firms dealing with data breaches, cybercrimes, and litigation support. Our forensic lab handles computer and mobile device forensics, network forensics, cryptocurrency investigation, and electronic discovery. Craig Petronella provides expert witness testimony and forensic consulting for attorneys across North Carolina. Additionally, our cloud services team manages migrations to and ongoing operations in Microsoft Azure, AWS, Google Cloud, and private cloud environments.

Our emerging technology practice helps businesses leverage artificial intelligence, blockchain, and automation securely and compliantly. From custom AI development and secure inference hosting to AI compliance consulting and blockchain security, PTG ensures that organizations can adopt new technologies without compromising security or regulatory standing. We combine deep technical expertise with practical business insight to deliver technology solutions that drive real results for businesses of all sizes in the Raleigh-Durham-Chapel Hill area.

Ready to Get Started?

Contact Petronella Technology Group today for a free consultation. Serving Raleigh, Durham, Chapel Hill, and the Research Triangle since 2002.

919-348-4912 Schedule a Free Consultation

5540 Centerview Dr., Suite 200, Raleigh, NC 27606