Managed IT Services For Healthcare
HIPAA-compliant managed IT, cybersecurity, and EHR support for hospitals, clinics, and medical practices that need 24/7 uptime and zero tolerance for data breaches.
Clinical IT and Security Combined
Healthcare IT that supports patient care while protecting patient data.
HIPAA-Compliant Infrastructure
- Technical, administrative, and physical safeguards for ePHI
- Risk assessments following NIST SP 800-30 methodology
- BAA management and compliance documentation via ComplianceArmor
- Encrypted communications, backup, and disaster recovery
Healthcare Cybersecurity
- Managed XDR with 24/7 threat monitoring and rapid response
- Network segmentation for clinical, admin, and medical devices
- Advanced email security with phishing detection and DMARC
- Vulnerability management and annual penetration testing
Healthcare IT Services We Deliver
Comprehensive IT management for clinical environments.
EHR and EMR Support
Infrastructure support for Epic, Oracle Health, athenahealth, eClinicalWorks, NextGen, and more. Server optimization, database tuning, and HL7/FHIR integration.
Medical Device Security
Network segmentation isolating devices on dedicated VLANs with strict firewall rules, following FDA cybersecurity guidance.
Telehealth Infrastructure
HIPAA-compliant telehealth platforms with QoS-optimized networks, EHR integration, and encrypted video sessions.
Backup and Disaster Recovery
RPOs as low as 15 minutes, AES-256 encrypted backups, and tested recovery procedures. See our backup services.
Security Awareness Training
Healthcare-specific phishing simulations and HIPAA training for clinical staff. See our training programs.
Compliance Auditing
HIPAA risk assessments, HITRUST gap analyses, and SOC 2 preparation. See our HIPAA compliance services.
Our Onboarding Process
HIPAA risk assessment and infrastructure audit
Target-state architecture design and gap analysis
Phased migration during scheduled maintenance windows
Role-based staff training and security onboarding
24/7 monitoring with ongoing compliance auditing
Quarterly vulnerability assessments and reporting
Healthcare Organizations We Support
Founded in 2002, Petronella Technology Group has protected healthcare organizations for over two decades with a security-first approach.
Led by Craig Petronella, our team combines deep HIPAA expertise with hands-on clinical IT experience. We serve as your complete IT department or augment your existing team with specialized healthcare knowledge.
Our digital forensics team provides healthcare-specific incident response and breach investigation when every minute matters.
Healthcare IT Questions
What HIPAA requirements apply to IT infrastructure?
The HIPAA Security Rule requires technical safeguards (access controls, encryption, audit logging), administrative safeguards (risk assessments, workforce training, incident response), and physical safeguards (facility access, workstation security). Your managed IT provider should address all three. Learn more about HIPAA compliance.
How much do managed IT services for healthcare cost?
For small to mid-sized practices (5 to 50 users), typically $150 to $300 per user per month, including monitoring, help desk, security, backup, and compliance documentation. Larger organizations with complex EHR environments may range from $200 to $400 per user.
What EHR systems do you support?
We support Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, Practice Fusion, NextGen Healthcare, and Greenway Health. Our support covers server infrastructure, database performance, network optimization, workstation configuration, and ancillary system integration.
Do you provide a Business Associate Agreement?
Yes. We execute a BAA with every healthcare client before accessing any ePHI. We also help you evaluate whether your other technology vendors have proper BAAs in place and whether their security practices match their contractual commitments.
What happens during a ransomware attack?
Our incident response team immediately isolates affected systems, assesses scope and data exfiltration, initiates recovery from clean backups, coordinates with law enforcement, assists with HIPAA breach notification if required, and conducts post-incident review.
How do you handle medical device security?
We inventory all connected devices, implement network segmentation on dedicated VLANs, deploy anomalous behavior monitoring, and coordinate with manufacturers for security updates. For end-of-life devices, we implement compensating controls including application whitelisting.
Explore More
Protect Patient Data. Maintain Compliance. Eliminate Downtime.
Free HIPAA IT assessment to evaluate your infrastructure and identify compliance gaps.