Arcserve Enterprise Backup System
Ransomware-resilient data protection across physical, virtual, and cloud environments. Deployed and managed by PTG.
Protection and Recovery
A proven platform protecting hundreds of thousands of organizations worldwide for over three decades.
Ransomware Resilience
- Immutable storage that cannot be modified or deleted by ransomware
- Air-gapped copies physically inaccessible to network attacks
- Integrated Sophos Intercept X endpoint protection
- Anomaly detection for unusual backup behavior
Rapid Recovery Options
- Instant VM recovery boots virtual machines in minutes
- Granular restore of individual files, emails, or database records
- Bare metal recovery to new hardware when originals fail
- Cloud failover when local systems are unavailable
What PTG Delivers
We design, deploy, and manage your entire Arcserve environment so you never worry about backups again.
Architecture Design
Custom backup architecture based on your RTOs, RPOs, retention requirements, and compliance obligations.
Daily Monitoring
Daily backup verification, failed job investigation, storage management, and monthly health reports.
Recovery Support
Hands-on support for any recovery scenario, from a single file to a full disaster recovery execution.
Assured Recovery Testing
Automated and manual backup testing that verifies your data can actually be recovered when you need it.
3-2-1-1 Backup Strategy
Three copies, two media types, one offsite, one immutable or air-gapped. The enhanced standard for ransomware resilience.
Compliance Ready
Configured for HIPAA, PCI DSS, SOX, and NIST 800-171 requirements including encryption, retention, and audit logging.
Before and After Arcserve
Untested Backups
Backups run but nobody verifies they can be restored. Discovery comes during a crisis.
Hours or Days of Downtime
Full server restoration takes unknown hours. Recovery time objectives are undefined.
Vulnerable to Ransomware
Backup copies sit on the same network and can be encrypted alongside production data.
Verified Recoverability
Assured Recovery automates testing and confirms data integrity before you ever need it.
Minutes to Recovery
Instant VM recovery boots machines directly from backup, restoring operations in minutes.
Immutable and Air-Gapped
Backup copies that cannot be modified or deleted, even by admin accounts compromised by attackers.
Frequently Asked Questions
How often should we back up our data?
Backup frequency depends on your recovery point objective. For critical systems, we typically recommend continuous or hourly backups. For less critical systems, daily backups may be sufficient. We help you determine the right RPO for each system.
How long does it take to restore data from backup?
Arcserve's Instant VM feature can restore a virtual machine in minutes. Full server restorations typically take hours. Individual file restores can be completed in minutes. We design your architecture to meet your specific recovery time objectives.
Are backups encrypted?
Yes. We configure Arcserve to encrypt backup data both at rest and in transit using industry-standard encryption. Encryption keys are managed securely and stored separately from the backup data itself.
How do we know our backups are working?
We monitor backup jobs daily and investigate any failures immediately. Arcserve's Assured Recovery feature provides automated recovery testing. We also conduct periodic manual tests and deliver monthly backup health reports.
Can Arcserve protect cloud and SaaS data?
Yes. Arcserve protects data in AWS, Azure, and SaaS applications like Microsoft 365. Cloud providers operate under shared responsibility models where you are responsible for protecting your own data.
Protect Your Business Data Today
Get a backup assessment to evaluate your current strategy and identify gaps before disaster strikes.