Has Your Business
Fallen Victim to Ransomware?

Ransomware Removal and File Recovery Experts

Is ransomware holding you hostage? Petronella's Cybersecurity Group can help.  As seen on ABC, NBC, FOX, Spectrum, and Newsobserver. Call Toll Free 919-422-2607 anytime, 24/7. We understand you need help fast.

Fast Removal. We’ll diagnose the extent of the virus and eradicate Ransomware within a few hours, in most cases. We understand how important this is to your business.

File Recovery. Every situation is unique. Our team of elite cybersecurity experts is fabulous at restoring your files; FAST. Doing it without cybersecurity experts could result in permanent loss of your files; forever.

Don’t Pay the Ransom. Paying criminals a ransom doesn’t guarantee you’ll get your data back. Paying-up is a risk you don’t want to take. Let our experts handle the situation for you.

Trusted Ransomware Removal Experts. We have more 5 Star Reviews than any other provider in NC. Our trusted experts solve issues others cannot and work with businesses of all sizes – from small businesses to companies with hundreds of computers.

Guaranteed Results or It’s Free. We guarantee to remove the ransomware or the Ransomware Removal Service is FREE. We’re confident we can help

 

Specializing in helping businesses remove ransomware and restore encrypted files. Ready 24/7. Guaranteed removal.

  • Emergency Services Available 24/7. Normal Help Desk hours are from 9am - 5pm M-F.  Severity Levels are described as the following:
  • Level 1 CRITICAL (4 hour resolution) Critical business impact: You are unable to use the application, resulting in a critical impact on operations. This condition requires an immediate solution. 
  • Level 2 ALARMED (8 hour resolution) Significant business impact. The application is usable but limited.
  • Level 3 IMPACT (12 hour resolution) Some business impact.  The application is usable with less significant features (not critical to operations) unavailable.
  • Level 4 MINOR (3-5 day resolution) Minimal business impact. The problem causes little impact on operations, or with reasonable circumvention to the problem has been implemented.
  • Level 5 TRIVIAL (Best Effort) No business impact. The problem causes no impact on operations, or a reasonable circumvention to the problem has been implemented.

Petronella's CyberSecurity Group in the News

Craig Petronella, Cybersecurity Expert Explains What You Can Do to Avoid Ransomware.

Don’t Take Our Word for it! See Real Testimonials!

Craig Petronella, Cybersecurity Expert Explains What You Can Do to Avoid Ransomware.

 

Pricing Starting as Low as $750 per case.

All Services Include Guaranteed Removal.

Ransomware Services for Small & Mid-sized Businesses

  • Starting at $750 per case
  • 24/7 Standby
  • Professional security risk assessment & diagnostics
  • File recovery based on circumstances
  • Digital forensic investigations
  • Guaranteed removal or removal service is FREE
  • Post recovery email and phone support

Ransomware Services for Enterprise Businesses

Best-in-industry pricing on every case.

  • 24/7 Standby
  • Professional assessment & diagnostics
  • File recovery based on circumstances
  • Digital forensic investigations
  • Guaranteed removal or all services at NO COST
  • Dedicated post-recovery support services

Ransomware Updates/News

Betta, Dharma, Ryuk & Arrow Outbreaks Underway

ETH - A new iteration of the Dharma/CrySiS

After successful infiltration, ETH encrypts most stored files and appends filenames with the “.ETH” extension plus the developer’s email address and victim’s ID. For example, “sample.jpg” might be renamed to “sample.jpg.id-1E857D00.[name@domain.com].ETH“. Once data is encrypted, ETH generates a text file (“FILES ENCRYPTED.txt“), which is placed on the desktop, and opens a pop-up window.

Phobos - Dharma Ransomware Strains

Phobos renames all encrypted files by adding the “.phobos” extension plus the victim’s unique ID and an email address. For example, “1.jpg” might be renamed to a filename such as “1.jpg.ID-44447777. [email@email.com] .phobos” or “1.jpg.ID-44447777. [email@email.com] .phobos”. The email presented in the assigned extension varies. The virus encrypts data using AES cryptography and, after encryption, generates an HTML application (“Phobos.hta”) and opens it.

LEARN MORE ABOUT RANSOMWARE

Hear from our clients

"Top qualities: Great Results, Expert, High Integrity. I have seen Craig grow his business from when he first started with us as our IT Consultant. He is great person all around. Easy to work with, very conscientious on his work, and always willing to help. He has worked extremely hard and I'm glad to see the rewards of his hard work with his company expanding and thriving. His Top qualities are: Great Results, Expert, High Integrity."

Carl Anderson Fred Anderson Toyota Raleigh, NC

"I would recommend him to any client who is looking for any IT help for their organization. I have worked with Craig with the implementation of EMR (Electronic Medical Records) in the Durham area. He is extremely professional and very knowledgable with the current technologies. He ensured that we never had any issues with the IT infrastructure at the practice and that was one of the primary reasons that the implementation went smoothly. He scored high points with his client and us with his professionalism and knowledge and I would recommend him to any client who is looking for any IT help for their organization."

Jaimin Anandjiwala Director of Enterprise Business Division eClinicalWorks EMR

"Craig is very insightful and has the experience and expertise to fix any IT Support issue your company may run into."

Web Design and Marketing Agency in Raleigh, NC

"Petronella Technology Group, Inc. is responsive, professional, conversant and able to communicate extremely technical information in comprehendible terms. We have been working with Craig and his team for more than 16 years for all of our company's computer, network and IT Support needs in-house as well as for off-site offices. Everyone at Petronella Technology Group, Inc. is responsive, professional, conversant and able to communicate extremely technical information in comprehendible terms. Our confidence level has allowed us to recommend Petronella Technology Group, Inc. to long-time business partners and associates."

Construction Company in Cary, NC

"We appreciated the quick response time and excellent follow-up. We recommend them very highly. We are extremely pleased with Petronella Technology Group, Inc. Our experiences working with Craig have always been excellent. You and your firm are able to diagnose and correct the problems very quickly and professionally. We appreciated the quick response time and excellent follow-up. We recommend them very highly."

Locksmith Service Company in Raleigh, NC

"Craig is an absolute professional and a great pleasure to work with. would highly recommend Petronella Technology Group, Inc. and constantly receive positive feedback on Craig and his company."

Sales Training in Raleigh, NC

"Craig is a wonderful partner who follows through with great service and good value. Craig is a wonderful partner who follows through with great service and good value. His knowledge of systems sets him apart from anybody else."

Nicholas Smith Southeastern Managing Director Winmark Capital