AI SERVICES WILMINGTON, NC

Yes. Petronella Technology Group builds private AI clusters on hardware sourced through the NVIDIA Elite Partner Channel that live entirely inside your network, or inside a private-cloud tenant that you control. No prompts, no documents, and no training data leave the boundary. Wilmington healthcare, defense supplier, and maritime clients use this exact pattern to keep PHI, CUI, and proprietary engineering data off public model providers.

No. The public ChatGPT product is not HIPAA compliant. There is no Business Associate Agreement available on the free, Plus, or Team tiers, and prompts can be used to improve future models. A HIPAA aligned AI deployment requires either a signed BAA with the model provider on an enterprise tier with training opt-out, or a private LLM hosted inside a covered-entity controlled environment. For workloads touching CUI, CMMC level 2 generally requires GCC High or an equivalent isolated environment. We set up the private option for clinical, dental, and behavioral health clients across New Hanover County.

Pricing is custom and depends on hardware footprint, model size, document corpus volume, and integration count. A focused diagnostic and roadmap engagement typically starts From $5,000. A first production private LLM with RAG starts From $25,000 and scales with cluster size, agent count, and compliance scope. Call (919) 348-4912 for a free 15 minute scoping conversation with a Petronella Technology Group engineer.

Yes. We build production voice agents that answer phones, qualify leads, schedule appointments, and route to humans. Penny, our own production receptionist, answers our (919) 348-4912 line live and books real calendar slots. We deploy similar agents for medical practices, MSP partners, marina services, and tourism operators in the Wilmington area. Voice agents pair with chat widgets so the same brain serves phone and web. See AI Voice Agents for the full architecture.

Petronella Technology Group sources AI hardware through the NVIDIA Elite Partner Channel, which gives us access to current generation H100, H200, and L40S accelerators, plus DGX and HGX reference systems for larger clusters. We size hardware against expected concurrent users, model parameter count, and whether inference, fine tuning, or full training is in scope. For most Wilmington small and mid market customers, a single multi-GPU node is enough for production inference and RAG, with room to add a second node for redundancy or growth.

Yes, with guardrails. We use AI to draft System Security Plan narratives, summarize log evidence, map controls to artifacts, and answer assessor-style questions against your own policy library. Output is always reviewed by a Petronella Technology Group CMMC Registered Practitioner before it lands in your SSP. The team includes Craig Petronella (CMMC RP, CCNA, CWNE, DFE 604180) and the broader RPO 1449 practice. This pattern cuts SSP drafting time without compromising assessment readiness. Pair with CMMC compliance services for Wilmington.

Quick-win automations such as inbox triage, document summarization, and intake form scoring typically deliver measurable ROI in 3 to 4 weeks. A first private LLM with RAG over a single document corpus reaches production in 60 to 90 days. Voice agent pilots can be live in 4 to 6 weeks. We sequence the roadmap so revenue or hours saved show up in the first phase, before the larger build is funded.