Cloud Data Backup & Offsite Storage Plans in Raleigh-Durham

Automated Protection Without Manual Intervention

RESCUE-IT eliminates human error from your backup strategy with fully automated cloud backup. Backups run on predetermined schedules without requiring any manual intervention—no tapes to swap, no media to transport, no rotation schedules to manage. The backup agent silently protects your data in the background, encrypting and transmitting changed files to secure offsite data centers.

Our 24x7 monitoring system verifies every backup job completes successfully. If any backup fails or encounters errors, PTG's technical team receives immediate alerts and proactively resolves issues before they impact your protection. You receive regular reports confirming your data is protected and can access the cloud portal anytime to verify backup status, review logs, or initiate recovery.

Unlike tape systems that only capture snapshots at backup time, RESCUE-IT maintains multiple recovery points with configurable retention periods. This versioning capability means you can recover files from any point in your retention window, protecting against ransomware, accidental deletion, or data corruption that may not be discovered immediately.

Enterprise Recovery Capabilities at Every Tier

When disaster strikes, recovery speed determines business survival. RESCUE-IT delivers bare metal restore capability across all plan tiers, allowing you to recover entire servers to dissimilar hardware without reinstalling operating systems or applications. This technology reduces disaster recovery time from days to hours, getting critical systems operational quickly even when original hardware is destroyed.

Granular recovery options provide flexibility for different scenarios. Restore individual files in minutes through the web portal, recover entire folders to their original locations, or spin up virtual machines directly from backup images for testing or emergency operations. The cloud-based architecture means you can initiate recovery from anywhere with internet access, crucial when physical office access is impossible.

PTG's hybrid backup options combine the speed of local recovery with the safety of cloud protection. Local backup appliances enable instant recovery of recent data while cloud replication ensures offsite protection for major disasters. This layered approach optimizes both recovery time objectives and recovery point objectives, giving you the best of both worlds. With over 22 years serving 2,500+ companies in the Triangle area, PTG brings proven disaster recovery expertise to every implementation.

Bare Metal Restore Technology

Recover complete servers and workstations to any hardware platform without reinstalling operating systems, applications, or configurations. Bare metal restore dramatically reduces disaster recovery time from days to hours, minimizing business disruption and revenue loss. This capability proves invaluable when hardware failures, natural disasters, or security incidents destroy primary systems.

The technology creates bootable recovery images that capture everything needed to reconstruct systems on different hardware. Recovery works across physical servers, virtual machines, and cloud instances, providing ultimate flexibility for disaster scenarios. Test disaster recovery procedures by spinning up backup images in isolated environments without impacting production systems.

24x7 Backup Monitoring & Verification

PTG's Network Operations Center monitors every backup job around the clock, ensuring continuous data protection. Automated verification processes confirm backup integrity, while intelligent alerting notifies technical teams of any failures or anomalies. This proactive monitoring catches issues before they become data loss disasters.

Monthly verification reports provide documented proof of backup status for compliance and audit requirements. The monitoring system tracks backup performance metrics, identifying trends that may indicate future issues. Receive alerts for backup failures, capacity warnings, or performance degradation through email, SMS, or integrated ticketing systems.

Secure Offsite Data Storage

All backup data transmits to geographically distributed data centers using AES-256 encryption. Encryption keys remain under your control, ensuring only authorized personnel can access backed-up data. Multi-region storage provides redundancy against localized disasters while maintaining data sovereignty requirements.

SOC 2 Type II certified data centers feature biometric access controls, 24x7 security monitoring, redundant power and cooling systems, and advanced fire suppression. Data replication across multiple facilities protects against datacenter-level failures. This enterprise-grade infrastructure ensures your backup data remains safe, available, and compliant with industry regulations.

Centralized Device Management

Manage backup protection for all servers, workstations, and mobile devices through a single cloud portal. Deploy backup agents remotely, configure backup schedules, set retention policies, and monitor status across your entire infrastructure. Centralized management reduces administrative overhead while ensuring consistent protection policies.

Role-based access controls allow delegating backup management to appropriate staff while maintaining security. Backup policies can be templated and applied across device groups, ensuring consistent protection standards. The management portal provides comprehensive reporting on backup capacity utilization, success rates, and data growth trends to support capacity planning.

Advanced Virtualization Support

RESCUE-IT integrates smoothly with VMware, Hyper-V, and other virtualization platforms through application-aware backup agents. Backup virtual machines while running without downtime, capturing consistent application state for databases, email servers, and business applications. Image-level and file-level recovery options provide flexibility for different recovery scenarios.

Instant VM recovery spins up backup images directly in your virtualization environment within minutes, minimizing downtime for critical systems. This capability allows failed VMs to run from backup storage while permanent recovery completes in the background. Support for agentless backup reduces overhead on virtualization hosts while maintaining comprehensive protection.

Rack Mount & Appliance Options

For organizations requiring faster recovery or with limited internet bandwidth, PTG offers hybrid solutions combining local backup appliances with cloud replication. Rack-mounted appliances provide high-speed local backup and recovery while automatically replicating data to cloud storage for disaster protection.

Local appliances eliminate dependency on internet bandwidth for daily backup operations, critical for organizations with large datasets or remote locations. The hybrid approach optimizes recovery time objectives by enabling instant restoration from local storage for common scenarios while maintaining offsite cloud protection for catastrophic failures. Appliances integrate smoothly with existing network infrastructure and support both physical and virtual environments.

Local Expertise, Enterprise Technology

PTG combines local Triangle presence with enterprise-grade backup technology. Our Raleigh-based team understands the unique challenges facing North Carolina businesses from hurricane season to rapid growth pressures. We've protected organizations through multiple disaster scenarios including natural disasters, cyber attacks, and infrastructure failures.

Unlike national providers with distant support centers, PTG provides hands-on local service backed by deep technical expertise. Our engineers design backup strategies that align with your business requirements, not one-size-fits-all packages. The 22+ year track record serving 2,500+ Triangle companies demonstrates our commitment to long-term client relationships.

Proactive Management, Not Just Monitoring

Many backup providers simply alert you when problems occur—PTG proactively manages your entire backup infrastructure. Our 24x7 Network Operations Center monitors backup jobs, resolves failures before they impact protection, optimizes performance, and plans capacity expansions. You receive regular reports and recommendations, not just failure notifications.

The proactive approach extends to disaster recovery planning. PTG conducts regular recovery testing, documents procedures, and trains your team on recovery processes. When disaster strikes, you're not learning the system under pressure—you're executing a tested, documented plan with PTG's support team at your side.

Perfect Security Record Across 2,500+ Clients

Data security is fundamental to backup effectiveness. PTG has maintained zero security breaches among clients following our security program across all client environments over 22+ years of operation. This perfect record stems from security-first architecture, continuous monitoring, and rigorous access controls. Your backup data receives the same enterprise-grade protection as the world's largest organizations.

All backup data is encrypted with AES-256 encryption during transmission and storage with keys under your exclusive control. Multi-factor authentication, role-based access controls, and comprehensive audit logging ensure only authorized personnel can access backup systems. Regular security assessments and compliance audits verify ongoing protection effectiveness.

Scalable Solutions That Grow With Your Business

Today's startup becomes tomorrow's enterprise. PTG's RESCUE-IT platform scales smoothly from single servers to distributed multi-site infrastructures. Add capacity, devices, or features without replacing systems or migrating data. The tiered pricing structure provides cost-effective entry points with clear upgrade paths as needs evolve.

PTG proactively monitors your backup growth trends and recommends capacity adjustments before issues arise. The flexible architecture supports mergers, acquisitions, new locations, and technology transitions without disrupting protection. Organizations stay with PTG for decades because solutions evolve alongside business needs rather than requiring periodic rip-and-replace upgrades.