Server Data Backup & Business Continuity Solutions in Raleigh-Durham

ApexBDR: Enterprise-Grade Protection with Instant Virtualization & 30-Minute Failover

Protect your critical server infrastructure with PTG's proven ApexBDR solution. Our advanced backup and disaster recovery platform ensures your business stays operational even when hardware fails, delivering mirror-image backups, instant server virtualization, and guaranteed recovery in minutes, not hours or days.

See ApexBDR Server Backup in Action

The High Cost of Server Failure & Data Loss

Server failures happen without warning. Hardware malfunctions, ransomware attacks, natural disasters, power surges, and human error can bring your entire business to a standstill in seconds. For businesses in the Raleigh-Durham area, the average cost of server downtime exceeds $5,600 per minute according to industry research, with small to mid-sized companies facing even more devastating impacts as a percentage of revenue.

Beyond immediate financial losses, prolonged server outages damage customer relationships, destroy employee productivity, and create compliance violations that can result in regulatory fines and legal liability. The challenge isn't whether your servers will fail—it's whether you can recover quickly enough to minimize business impact. Traditional backup solutions that require hours or days for restoration simply don't meet the demands of today's always-on business environment.

Many businesses discover too late that their backup systems haven't been working properly, that recovery takes far longer than anticipated, or that critical data wasn't included in backup routines. Without regular testing, geographic redundancy, and modern recovery capabilities like instant virtualization, your backup solution may provide a false sense of security while leaving you vulnerable to catastrophic loss. The question every business leader in Research Triangle Park and throughout the Triangle NC region must ask is: can your organization survive being offline for hours, days, or weeks while you attempt to rebuild your server infrastructure from scratch?

PTG's ApexBDR Solution: Enterprise-Grade Server Protection

PTG's ApexBDR (Backup & Disaster Recovery) platform represents a fundamental shift from traditional backup approaches. Rather than simply copying files to tape or disk, ApexBDR creates complete mirror images of your entire server infrastructure—including the operating system, applications, configurations, patches, and all data—every 15 minutes throughout the business day. These block-level incremental snapshots capture only the data that has changed since the last backup, minimizing bandwidth consumption and storage requirements while maintaining comprehensive protection.

The transformative capability of ApexBDR is instant virtualization. When a physical server fails, we don't spend hours or days restoring data to replacement hardware. Instead, we boot your backed-up server as a fully functional virtual machine on our backup infrastructure within approximately 30 minutes. Your employees can continue working, your applications remain accessible, and your business operations proceed with minimal interruption while we handle the hardware replacement or repair in the background. This dramatic reduction in recovery time—from days to minutes—fundamentally changes the economics and risks of server failure.

Beyond instant virtualization, ApexBDR provides bare metal recovery capabilities that allow complete server restoration to entirely different hardware. Whether you're recovering from catastrophic failure or migrating to new server equipment, the system handles driver injection, hardware abstraction layer modifications, and all the technical complexities of moving your server environment to different physical infrastructure. All backup data is encrypted using 256-bit AES encryption and automatically replicated to geographically separated off-site data centers, protecting against regional disasters like fires, floods, hurricanes, or extended power outages that could affect the entire Raleigh-Durham metropolitan area.

PTG's ApexBDR implementation includes Volume Shadow Copy Service (VSS) awareness, ensuring application-consistent backups for critical systems like Microsoft Exchange, SQL Server, and other enterprise applications. This means databases and applications are properly quiesced during backup operations, eliminating corruption risks and ensuring clean restores. With over 22 years of experience protecting businesses throughout Raleigh, Durham, Research Triangle Park, and the broader Triangle NC region, PTG has refined ApexBDR deployment into a comprehensive business continuity solution that goes far beyond basic backup functionality.

Comprehensive Server Backup Features

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Block Level Incremental Backups

ApexBDR leverages advanced block-level incremental backup technology that captures only the data blocks that have changed since the previous backup, dramatically reducing backup windows and storage consumption. Running every 15 minutes during business hours, this continuous protection ensures your recovery point objective (RPO) never exceeds a quarter-hour.

Unlike file-level backups that must process entire files even when only small portions have changed, block-level technology identifies and transfers only the modified 64KB data blocks. This efficiency enables frequent backups without overwhelming network bandwidth or storage capacity. All backups are VSS-aware, creating application-consistent snapshots that properly handle open files, active databases, and running applications.

15-Min Snapshots VSS Aware 256-bit AES Encryption

Instant Virtualization

When physical server hardware fails, instant virtualization eliminates traditional restore delays by booting your complete server environment as a virtual machine on PTG's backup infrastructure. Within approximately 30 minutes of failure detection, your server is running, your applications are accessible, and your employees are back to work—all without waiting for hardware replacement or lengthy data restoration processes.

This capability fundamentally transforms disaster recovery economics. Instead of suffering through hours or days of downtime while technicians restore terabytes of data to replacement hardware, your operations continue smoothly on virtualized infrastructure. Meanwhile, PTG handles hardware procurement, configuration, and permanent restoration in the background, eliminating the business disruption traditionally associated with server failures. Instant virtualization converts catastrophic outages into minor incidents.

30-Min Failover Zero Data Loss Business Continuity
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Bare Metal Recovery

Bare metal recovery enables complete server restoration to entirely different hardware, regardless of processor type, motherboard configuration, or storage controller differences. This capability is essential when original hardware is destroyed, obsolete, or unavailable, allowing seamless migration to replacement servers with completely different specifications.

The ApexBDR system handles all technical complexities including driver injection for new hardware components, hardware abstraction layer modifications, boot sector reconstruction, and partition alignment. Whether you're recovering from catastrophic failure or proactively migrating to new server hardware, bare metal recovery delivers a complete, bootable server environment on different physical infrastructure. The entire server stack—operating system, applications, configurations, patches, and data—is restored exactly as it existed at backup time.

Hardware Independent Complete Recovery Driver Injection
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Off-site Replication

All server backups are automatically replicated to secure, geographically separated data centers located outside the Raleigh-Durham metropolitan area. This geographic redundancy protects your critical data from regional disasters including fires, floods, hurricanes, tornadoes, extended power outages, or any other event that could impact both your primary location and local backup infrastructure simultaneously.

Off-site replication occurs continuously throughout the business day, ensuring your most recent backups are always available at a secondary location. Data transmission uses encrypted channels with 256-bit AES encryption, and off-site storage facilities maintain SOC 2 Type II certification with multi-layered physical and logical security controls. In a worst-case scenario where your entire facility is destroyed or inaccessible, PTG can restore your complete server environment from off-site replicas, ensuring business continuity regardless of disaster scope.

Geographic Separation SOC 2 Certified Continuous Sync
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Exchange Message Recovery

ApexBDR provides granular Microsoft Exchange recovery capabilities that extend far beyond full server restoration. The system supports brick-level recovery, enabling restoration of individual mailboxes, specific folders, or even single email messages without needing to restore the entire Exchange server or storage group. This granular recovery is invaluable for addressing user deletion errors, compliance requirements, or legal discovery requests.

Exchange backups leverage Volume Shadow Copy Service (VSS) integration to create application-consistent snapshots that properly quiesce the Exchange database, ensuring backup integrity and clean restores without corruption risks. Whether you need to recover an executive's accidentally deleted email from three months ago, restore an entire mailbox for a new employee replacement, or provide specific communications for legal discovery, ApexBDR's Exchange-aware capabilities deliver fast, reliable recovery at any granularity level.

Brick-Level Recovery VSS Integration Single Message Restore
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Disaster Recovery Testing

Regular disaster recovery testing is essential for validating backup integrity and recovery procedures before an actual emergency occurs. PTG performs scheduled DR tests by virtualizing your server backups in isolated test environments, confirming successful recovery without any impact on production systems. These tests verify that backups are complete, restorable, and will actually work when needed.

Disaster recovery testing identifies potential issues before they become critical, validates recovery time objectives, familiarizes your team with recovery procedures, and provides documented proof of recoverability for compliance and audit requirements. Many organizations discover backup failures only during actual disaster scenarios—when it's too late to fix problems. PTG's proactive testing approach eliminates this risk, providing confidence that your backup solution will deliver when your business depends on it. We recommend quarterly testing at minimum, with documentation provided for each test cycle.

Quarterly Testing Isolated Environment Compliance Documentation

Trusted by Businesses Throughout the Triangle

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912
22+
Years Protecting Businesses
2,500+
Companies Secured
0
Security Breaches
30min
Average Failover Time

PTG has maintained a perfect security record across more than two decades of service, protecting businesses throughout Raleigh, Durham, Research Triangle Park, and the broader Triangle NC region. Our ApexBDR solution has recovered hundreds of failed servers with an average virtualization time under 30 minutes, minimizing business disruption and preventing catastrophic data loss for companies across every industry sector.

Why Choose PTG for Server Backup & Business Continuity

Proven Experience & Expertise

With over 22 years protecting businesses throughout the Raleigh-Durham area, PTG brings unmatched expertise in server backup and disaster recovery implementation. We've successfully deployed ApexBDR solutions for companies ranging from small professional practices to large enterprise organizations, across every industry vertical. Our team holds advanced certifications in backup technologies, disaster recovery planning, and business continuity management.

Unlike generalist IT providers who treat backup as an afterthought, PTG specializes in business continuity and has refined our ApexBDR implementation methodology through hundreds of deployments. We understand the technical nuances, potential pitfalls, and best practices that separate functional backup systems from truly reliable business continuity solutions.

Local Presence, Enterprise Capabilities

As a locally-based Raleigh company, PTG provides the responsive, personalized service that distant national providers cannot match, combined with enterprise-grade technology infrastructure and support capabilities. When you call PTG at 919-348-4912, you reach experienced local technicians who understand Triangle NC business requirements and can be on-site quickly when needed.

Our local presence doesn't mean limited capabilities. PTG maintains enterprise-class data center infrastructure, advanced monitoring systems, and 24/7/365 emergency support capabilities that rival or exceed national service providers. You receive the best of both worlds: local accountability and relationship-focused service backed by enterprise technology and support infrastructure.

Proactive Testing & Verification

Many backup vendors install systems and then provide no ongoing verification that backups are actually working. PTG takes the opposite approach with continuous monitoring, automated integrity checks, and regular disaster recovery testing. We proactively identify and resolve issues before they compromise your protection, rather than discovering problems during actual disaster scenarios when it's too late to fix them.

Our quarterly disaster recovery tests virtualize your backed-up servers in isolated environments, confirming successful recovery and providing documented proof for compliance and audit requirements. This proactive approach eliminates the uncertainty and false security that plague many backup implementations.

Perfect Security Track Record

Over 22 years protecting more than 2,500 companies, PTG has maintained a perfect record with zero security breaches among clients following our security program, zero ransomware infections, and zero data loss incidents for clients with properly implemented ApexBDR solutions. This track record reflects our comprehensive approach to security, continuous monitoring, and commitment to protecting client data with the same diligence we apply to our own business operations.

When you entrust PTG with your server backup and business continuity, you're partnering with a provider that has consistently delivered on our protection promises for more than two decades, across thousands of client companies, without a single security failure. That's the confidence and peace of mind your business deserves.

Server Backup Frequently Asked Questions

What is ApexBDR and how does it protect my servers?
ApexBDR (Backup & Disaster Recovery) is an enterprise-grade server backup solution that creates mirror images of your entire server infrastructure every 15 minutes using block-level incremental technology. Unlike traditional backup systems that only save files, ApexBDR captures everything including the operating system, applications, configurations, and data. This enables instant virtualization and bare metal recovery, ensuring your business can recover from any disaster in as little as 30 minutes.
How quickly can I recover my servers after a failure?
With PTG's ApexBDR solution, you can achieve server recovery in approximately 30 minutes through instant virtualization. If your physical server fails, we can have a virtualized version of your entire server running on our backup infrastructure within half an hour, minimizing downtime and business disruption. For complete bare metal restoration to new hardware, recovery times typically range from 2-4 hours depending on data volume.
What is instant virtualization and when would I use it?
Instant virtualization allows us to boot your backed-up server as a virtual machine on our backup infrastructure within minutes of a hardware failure. This feature is critical during emergencies when your physical server has failed completely. While we procure replacement hardware or repair your existing server, your operations continue smoothly on the virtualized instance, ensuring minimal business interruption.
How often are server backups performed?
PTG's ApexBDR solution performs block-level incremental backups every 15 minutes during business hours. This means your data is never more than 15 minutes old in a disaster scenario. The system uses Volume Shadow Copy Service (VSS) awareness to ensure database and application consistency, and all data is encrypted using 256-bit AES encryption both in transit and at rest.
Is my backup data stored off-site?
Yes, all server backups are automatically replicated to secure off-site data centers located outside the Raleigh-Durham area. This geographic separation protects your data from regional disasters such as fires, floods, hurricanes, or extended power outages. Off-site replication occurs continuously throughout the day, ensuring your most recent backups are always available at a secondary location.
Can I recover individual files or emails, or do I need to restore the entire server?
ApexBDR provides granular recovery options at multiple levels. You can restore entire servers (bare metal recovery), individual volumes or partitions, specific files and folders, or even individual Exchange email messages. This flexibility means you don't need to restore an entire server just to recover a single deleted file or email, saving time and resources.
How do you test disaster recovery to ensure it will work when needed?
PTG performs regular disaster recovery testing as part of our ApexBDR service. We virtualize your server backups in an isolated test environment to verify successful recovery without impacting production systems. These tests confirm backup integrity, validate recovery procedures, identify potential issues before they become critical, and provide documented proof of recoverability for compliance requirements. We recommend quarterly testing at minimum.
What happens during a bare metal recovery?
Bare metal recovery allows you to restore your complete server environment to completely different hardware, even if it has a different processor, motherboard, or storage configuration. The ApexBDR system rebuilds the entire server from scratch including the operating system, drivers, applications, configurations, and all data exactly as it was at the time of the last backup. This is essential when hardware failure is catastrophic or when migrating to new server hardware.
How does ApexBDR handle Microsoft Exchange backups?
ApexBDR includes specialized Exchange-aware backup capabilities that leverage Volume Shadow Copy Service (VSS) to create application-consistent backups. This ensures Exchange databases are properly quiesced during backup operations. The system supports brick-level recovery, allowing restoration of individual mailboxes, folders, or even single email messages without needing to restore the entire Exchange server. This is invaluable for compliance, legal discovery, or user error scenarios.
What security measures protect my backup data?
PTG implements multiple layers of security for your backup data including 256-bit AES encryption for all data in transit and at rest, secure encrypted transmission channels between your servers and backup infrastructure, access controls and authentication for backup management, geographically separated off-site storage in SOC 2 certified data centers, and regular security audits and compliance verification. Over 22 years, PTG has maintained a perfect record with zero security breaches among clients following our security program across 2,500+ client companies.

Protect Your Servers with ApexBDR Today

Don't wait for disaster to strike. Get a free server backup assessment from PTG's experienced team and discover how ApexBDR can deliver enterprise-grade protection with 30-minute failover capabilities.

Serving businesses throughout Raleigh, Durham, Research Triangle Park, and the Triangle NC region for over 22 years with zero security breaches among clients following our security program across 2,500+ companies.