Data Backup & Disaster Recovery Services in Scott, NC
Protect your business with enterprise-grade backup solutions and disaster recovery planning. PTG safeguards Scott and Apex businesses with 24/7 monitoring, rapid recovery, and zero-breach (for managed security clients) reliability.
📞 919-348-4912The High Cost of Data Loss in Today's Business Environment
Businesses in Scott, Apex, and throughout the Research Triangle face unprecedented data security challenges. Ransomware attacks have increased by 300% in recent years, with cybercriminals specifically targeting small and medium-sized businesses that often lack enterprise-level protection. Natural disasters, hardware failures, human error, and malicious insiders create additional vulnerabilities that can devastate unprepared organizations.
The statistics are alarming: 60% of small businesses that experience major data loss close within six months. The average cost of downtime exceeds $5,600 per minute for mid-sized companies, and recovering from a ransomware attack without proper backups can cost hundreds of thousands of dollars in ransom payments, lost productivity, and damaged reputation. Many businesses discover too late that their backup systems haven't been working properly, their recovery procedures are untested, or their data retention doesn't meet compliance requirements.
For businesses in regulated industries like healthcare, legal, and financial services, data loss carries additional consequences including regulatory fines, legal liability, and mandatory breach notifications. HIPAA violations can result in penalties up to $50,000 per incident, while PCI-DSS non-compliance can lead to losing the ability to process credit card payments entirely. The reality is that data protection isn't optional—it's a critical business requirement that demands professional expertise, proven technology, and continuous vigilance.
PTG's Comprehensive Backup & Disaster Recovery Approach
At Petronella Technology Group, we've spent 22+ years perfecting data protection strategies that actually work when you need them most. Our approach goes far beyond simple backup software—we provide comprehensive business continuity solutions that protect your data, minimize downtime, and ensure rapid recovery from any disaster scenario. Our team of certified engineers designs customized solutions that align with your specific business requirements, budget constraints, and compliance obligations.
We implement the industry-standard 3-2-1 backup strategy as a baseline: three copies of your data, on two different media types, with one copy stored off-site. But we enhance this with modern best practices including immutable backups that ransomware cannot encrypt, air-gapped storage that prevents network-based attacks, continuous data protection for near-zero data loss, and automated failover systems that minimize recovery time. Every backup is encrypted with military-grade 256-bit AES encryption, both in transit and at rest, ensuring your sensitive business information remains confidential.
Our disaster recovery planning process begins with a comprehensive business impact analysis where we identify your critical systems, acceptable downtime windows, and data loss tolerances. We then design recovery procedures tailored to your specific infrastructure, whether you operate on-premises servers, cloud infrastructure, or hybrid environments. Regular testing is crucial—we conduct quarterly disaster recovery drills to validate that your systems can actually be recovered within your target timeframes. Our 24/7 monitoring team watches your backup jobs continuously, alerting our engineers immediately if any issues arise.
What truly sets PTG apart is our local presence and rapid response capability. When disaster strikes, you won't be calling a 1-800 number and navigating automated phone trees. You'll reach our Raleigh-based team who can be on-site in Scott or Apex within hours if needed. We've maintained a perfect security record across 2,500+ companies—zero breaches among clients following our security program, zero ransomware payments, zero catastrophic data losses. This track record reflects our unwavering commitment to protecting your business as if it were our own.
Enterprise-Grade Features for Complete Data Protection
PTG delivers comprehensive backup and disaster recovery solutions with advanced features designed to protect your business from every threat vector.
Immutable Ransomware Protection
Our backup infrastructure includes immutable storage that cannot be encrypted, deleted, or modified by ransomware—even if attackers gain administrative credentials. We implement Write-Once-Read-Many (WORM) technology that creates legally defensible, tamper-proof backups. Air-gapped backup copies are physically or logically isolated from your network, ensuring recovery data remains pristine even during sophisticated attacks. Multi-factor authentication protects access to all backup systems, while role-based access controls limit exposure.
We maintain multiple restore points spanning 30, 60, or 90 days based on your requirements, ensuring you can always recover to a known-good state before any compromise occurred. Advanced threat detection monitors backup repositories for suspicious activity, and our Security Operations Center receives real-time alerts for any anomalies. With PTG's ransomware protection, you'll never pay ransom—we'll simply restore your systems from our secure backups.
Rapid Recovery Time Objectives
Downtime costs money—lots of it. That's why we architect disaster recovery solutions around aggressive Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) that minimize business impact. For critical systems, we can achieve RTOs as low as 15 minutes using instant VM recovery technology that boots your servers directly from backup storage while restoration occurs in the background. Our continuous data protection (CDP) solutions capture changes every few minutes, delivering RPOs under one hour for mission-critical applications.
We implement automated failover orchestration that executes complex recovery procedures with a single click, eliminating manual errors during high-stress disaster scenarios. Granular recovery capabilities let us restore individual files, emails, database records, or entire servers depending on the situation. Our bare-metal recovery technology can restore complete systems to dissimilar hardware, providing flexibility when original equipment is unavailable. Regular testing validates that we consistently meet your recovery objectives, with documented results and continuous improvement.
Hybrid Cloud Backup Architecture
Modern businesses need flexible backup strategies that leverage both on-premises and cloud infrastructure. PTG designs hybrid backup architectures that combine the speed of local recovery with the security and scalability of cloud storage. Local backup appliances provide rapid file and folder recovery for common scenarios like accidental deletions, while cloud backups ensure off-site protection against facility-wide disasters like fires, floods, or severe weather events common in North Carolina.
Our cloud backup solutions utilize geographically redundant data centers that replicate your backups across multiple regions, protecting against regional outages. Intelligent data deduplication and compression reduce storage costs by up to 95%, making cloud backup economically feasible even for organizations with terabytes of data. Bandwidth optimization ensures backups complete within your available internet capacity without impacting business operations. We support major cloud platforms including AWS, Azure, and Google Cloud, as well as specialized backup cloud providers, giving you vendor flexibility and competitive pricing.
Comprehensive Compliance & Reporting
Regulatory compliance isn't optional for businesses in healthcare, legal, financial services, and other regulated industries. PTG's backup solutions include comprehensive compliance features that satisfy HIPAA, PCI-DSS, SOC 2, CMMC, and other regulatory frameworks. We maintain detailed audit logs that track every backup job, restoration, configuration change, and access event—crucial evidence during compliance audits and security investigations.
Our solutions provide retention management that automatically enforces your documented retention policies, preventing premature deletion of records that must be preserved for legal or regulatory reasons. Encryption key management follows industry best practices with segregated key storage and regular rotation. We generate automated compliance reports that demonstrate your backup coverage, success rates, and testing results to auditors. For businesses subject to legal holds or e-discovery requirements, we can preserve and produce backup data in appropriate formats. PTG has helped hundreds of Triangle-area businesses pass rigorous compliance audits with zero findings related to backup infrastructure.
Automated Backup Orchestration
Manual backup processes are prone to human error, inconsistency, and failure—that's why we implement fully automated backup orchestration that runs reliably without human intervention. Our solutions include intelligent scheduling that executes backups during low-usage periods to minimize performance impact, with automatic retry logic that handles transient failures gracefully. Application-aware backup agents ensure database consistency using native tools like SQL Server VSS snapshots or Oracle RMAN integration.
Dependency management orchestrates complex backup sequences—backing up databases before file systems, ensuring application quiescence before snapshots, and coordinating multi-tier applications. Pre-backup and post-backup scripts enable custom workflows like stopping services, clearing cache, or running verification scripts. Health monitoring automatically validates backup integrity through regular test restores of random data samples, ensuring backups are actually recoverable when needed. Alert escalation ensures our team investigates any backup failures immediately, with notifications to your team for critical issues requiring attention.
24/7 Monitoring & Local Support
PTG's 24/7/365 Network Operations Center monitors your backup infrastructure around the clock, every day of the year. Our monitoring systems track backup job completion, data transfer volumes, storage capacity utilization, and system health metrics. When issues arise—failed jobs, capacity warnings, performance degradation—our certified engineers receive immediate alerts and begin troubleshooting before you even notice a problem. This proactive approach has helped us maintain a 99.7% backup success rate across our client base.
Unlike national providers with offshore support centers, PTG maintains local engineers throughout the Research Triangle who understand your business and can respond rapidly to emergencies. During disaster scenarios, we provide white-glove recovery assistance with on-site support available within hours for Scott and Apex businesses. Our team includes specialists certified in VMware, Microsoft, Veeam, Commvault, and dozens of other technologies, ensuring expertise regardless of your infrastructure. We document every incident in our ticketing system with detailed resolution notes, building an institutional knowledge base specific to your environment. Regular business reviews keep you informed about backup performance, capacity trends, and improvement opportunities.
Trusted by Triangle-Area Businesses for Over Two Decades
What Our Clients Say
We are proud of the relationships we have built with businesses across the Triangle over 22+ years. Read verified reviews from real clients on trusted third-party platforms.
Years of Experience
Companies Protected
Security Breaches
Backup Success Rate
PTG has maintained a perfect security record across our entire client base—zero ransomware payments, zero catastrophic data losses, zero compliance violations. Our 22+ years of experience protecting Triangle-area businesses means we've seen every disaster scenario and know exactly how to prevent and recover from them. When your business data is on the line, trust the local experts with a proven track record.
Comprehensive IT Services for Scott & Apex Businesses
Data backup and disaster recovery are just one component of comprehensive IT infrastructure. PTG provides complete technology solutions tailored to your industry and business requirements.
Server Data Backup
Enterprise server backup solutions for physical, virtual, and cloud infrastructure with automated scheduling and verification.
Security Assessment
Comprehensive security evaluations including vulnerability scanning, penetration testing, and compliance gap analysis.
Network & Computer Support
Proactive network monitoring, help desk support, and IT infrastructure management for Triangle-area businesses.
PTG serves businesses across healthcare, legal, financial services, manufacturing, professional services, education, and technology sectors throughout Scott, Apex, Raleigh, Durham, and Research Triangle Park. Our industry-specific expertise ensures your backup and disaster recovery solutions meet all compliance requirements while supporting your unique operational needs. Whether you're a small professional practice or a mid-sized enterprise, we design scalable solutions that grow with your business.
Why Scott & Apex Businesses Choose PTG for Data Protection
Selecting the right technology partner for your backup and disaster recovery needs is one of the most critical decisions you'll make. Your data protection provider literally holds your business continuity in their hands. Here's what sets Petronella Technology Group apart from national competitors and other local IT providers.
Local Expertise with Enterprise Capabilities: We're headquartered right here in Raleigh with deep roots in the Triangle community. Our engineers live and work in Scott, Apex, Cary, and surrounding areas—they understand local business challenges, can be on-site quickly when needed, and provide personalized service impossible from distant national providers. But we combine this local touch with enterprise-grade technology and certifications that rival the largest national firms.
Vendor-Neutral Technology Recommendations: Unlike many IT providers who resell a single backup product, PTG maintains partnerships with all major backup and disaster recovery vendors. This independence means we recommend solutions based on your actual requirements rather than our commission structure. We design hybrid solutions combining best-of-breed technologies—perhaps Veeam for virtual machines, Datto for endpoints, and Azure for cloud storage—rather than forcing everything into a single vendor's limited ecosystem.
Proven Track Record of zero breaches among clients following our security program: In 22+ years serving 2,500+ companies, PTG has never had a client successfully compromised by ransomware, never paid a ransom, and never experienced catastrophic data loss. This perfect security record reflects our defense-in-depth approach, continuous monitoring, rapid patch management, and employee security training. We protect your data as if it were our own because we understand that your business depends on it.
Transparent Pricing with No Hidden Costs: We provide detailed, written quotes that specify exactly what's included—no surprise charges, no hidden fees, no bait-and-switch tactics. Our agreements clearly define service levels, response times, and deliverables. We believe in building long-term relationships based on trust and transparency, not locking clients into contracts with fine print. Our client retention rate exceeds 95% because we consistently deliver value and exceed expectations.
Frequently Asked Questions
Common questions about backup and disaster recovery services from Scott and Apex business owners.
What backup solutions does PTG offer for businesses in Scott and Apex?
PTG offers comprehensive backup solutions including cloud backup, local backup appliances, hybrid backup strategies, and immutable backup storage. Our solutions are customized for your business size and include automated daily backups, encryption, and 24/7 monitoring. We support physical servers, virtual machines, cloud workloads, SaaS applications like Microsoft 365, endpoints, and databases across Windows, Linux, and macOS platforms.
How quickly can PTG recover data after a disaster?
Our disaster recovery solutions are designed with aggressive Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). For critical systems, we can achieve RTOs as low as 15 minutes and RPOs of under 1 hour, minimizing downtime and data loss for your business. Less critical systems may have RTOs of 4-24 hours depending on your budget and requirements. We document these objectives in your disaster recovery plan and test them quarterly to ensure we meet targets.
Does PTG provide ransomware protection in backup solutions?
Yes, our backup solutions include advanced ransomware protection through immutable backups, air-gapped storage options, multi-factor authentication, and continuous monitoring. We also maintain multiple restore points to ensure you can recover to a clean state before any attack. Our layered security approach includes endpoint protection, email filtering, security awareness training, and network segmentation—preventing most attacks from ever reaching your backups.
What industries does PTG serve in the Triangle area?
PTG serves over 2,500 companies across healthcare, legal, financial services, manufacturing, professional services, education, and technology sectors. Our backup solutions are tailored to meet industry-specific compliance requirements including HIPAA, PCI-DSS, and SOC 2. We maintain extensive experience with electronic health records, legal case management systems, financial trading platforms, manufacturing control systems, and other specialized applications that require expert backup configuration.
How much do PTG's backup and disaster recovery services cost?
Pricing varies based on data volume, retention requirements, recovery time objectives, and infrastructure complexity. Most businesses in Scott and Apex invest between $500-$3,000 monthly for comprehensive backup and disaster recovery protection. Contact us at 919-348-4912 for a customized assessment. We'll evaluate your current infrastructure, identify gaps, and provide a detailed proposal with transparent pricing and no hidden fees.
Does PTG offer local support in Scott and Apex?
Yes, PTG is headquartered in Raleigh and provides on-site support throughout Scott, Apex, Durham, and the entire Research Triangle area. Our local technicians can be on-site within hours for critical disaster recovery situations. Unlike national providers with offshore call centers, you'll always reach our Raleigh-based team who know your environment and can provide rapid, personalized assistance when you need it most.
What is included in PTG's disaster recovery planning?
Our disaster recovery planning includes comprehensive business impact analysis, documented recovery procedures, regular testing and validation, failover automation, employee training, and quarterly plan updates. We ensure your team knows exactly what to do in any disaster scenario. The plan documents system dependencies, recovery sequences, key contacts, vendor information, and step-by-step recovery instructions that any technical team member can follow during high-stress situations.
Can PTG migrate our existing backups to a new solution?
Absolutely. We specialize in seamless backup migrations with zero data loss. Our team will assess your current backup infrastructure, design an improved solution, and execute the migration with minimal disruption to your operations. We've successfully migrated hundreds of businesses from legacy tape systems, aging backup appliances, and inadequate cloud solutions to modern, reliable backup infrastructure that actually protects their data.
How does PTG ensure backup security and compliance?
PTG implements military-grade 256-bit AES encryption for data in transit and at rest, leverages SOC 2 Type II certified platforms, provides detailed audit logs, enforces role-based access controls, and conducts regular security assessments. We help you meet all regulatory compliance requirements. Our security practices include background checks for all engineers, signed confidentiality agreements, security awareness training, and annual penetration testing of our own infrastructure.
What makes PTG different from other backup providers?
PTG brings 22+ years of experience, has served 2,500+ companies with zero security breaches among clients following our security program, provides local Triangle-area support, offers vendor-neutral solutions, includes 24/7/365 monitoring, and maintains a team of certified engineers. We're a trusted local partner, not a faceless national provider. Our clients stay with us year after year because we deliver consistent, reliable service and genuinely care about protecting their businesses.
Protect Your Business with Enterprise Backup Solutions
Don't wait for disaster to strike. PTG's backup and disaster recovery experts will assess your current protection, identify vulnerabilities, and design a comprehensive solution that ensures business continuity. Schedule your free assessment today.
Serving Scott, Apex, Raleigh, Durham, Research Triangle Park, and all of Wake County, NC with reliable data backup and disaster recovery solutions since 2003. PTG—Your trusted local technology partner.