Network Services
Network Management
Keep your business network fast, reliable, and secure with professional network management. We monitor, maintain, and optimize your network infrastructure so connectivity is never a concern.
Network Problems Affect Every User in Your Organization
Your network is the backbone of your business operations. When it slows down, drops connections, or goes offline, every employee is affected. For businesses in Raleigh, Durham, and the Triangle, network issues translate directly into lost productivity, frustrated staff, and unhappy customers. Professional network management from Petronella Technology Group ensures your network infrastructure is properly configured, continuously monitored, and optimized for performance and security.
Key Features & Benefits
Network Monitoring
24/7 monitoring of switches, routers, firewalls, access points, and other network infrastructure with automated alerting for performance and availability issues.
Configuration Management
Professional configuration and documentation of network equipment with standardized settings, change management, and disaster recovery procedures.
Wi-Fi Optimization
Site surveys, access point placement, channel optimization, and security configuration to ensure reliable wireless connectivity throughout your facility.
Firewall Management
Configuration, monitoring, and maintenance of firewall rules to protect your network from unauthorized access and external threats.
VPN & Remote Access
Secure remote access solutions for employees working from home or traveling, with proper authentication and encryption.
Network Security
Segmentation, access controls, intrusion detection, and regular vulnerability assessments to harden your network against attacks.
Frequently Asked Questions
How do you monitor our network?
We deploy monitoring tools that continuously track the health, performance, and security of every network device. Automated alerts notify our team of issues, often before your staff notices any impact.
Can you manage our Wi-Fi network?
Yes. We design, deploy, and manage enterprise Wi-Fi networks, including site surveys, access point placement, security configuration, and ongoing optimization.
Do you support remote office connectivity?
Yes. We configure and manage VPN connections, SD-WAN, and other technologies that securely connect remote offices, branch locations, and home workers to your network.
What happens when there is a network outage?
Our monitoring detects outages immediately. We diagnose the root cause, implement a fix, and coordinate with internet providers or hardware vendors as needed to restore service as quickly as possible.
Can you upgrade our aging network?
Absolutely. We assess your current network infrastructure, identify bottlenecks and aging equipment, and plan and execute upgrades with minimal disruption to your operations.
Professional Network Management
Contact us for a network assessment and learn how professional management can improve your network performance and security.
Get a Network AssessmentCall 919-348-4912
Petronella Technology Group, Inc. • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606
Why Choose Petronella Technology Group for Network Services
Petronella Technology Group has been a trusted provider of network services solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.
Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.
Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique network services challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.
Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.
Based in Raleigh, North Carolina, we provide both on-site and remote network services support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.
How Our Network Services Services Work
Our proven process ensures that every client receives a tailored network services solution built on thorough analysis, expert implementation, and ongoing support.
01
Discovery & Assessment
We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to network services. This assessment forms the foundation for a solution that aligns with your business goals.
02
Custom Solution Design
Our engineering team designs a customized network services plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.
03
Professional Implementation
We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.
04
Ongoing Support & Optimization
After deployment, we provide continuous monitoring, maintenance, and optimization of your network services infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.
Frequently Asked Questions About Network Management
Q: What types of network services does Petronella Technology Group provide?
Petronella Technology Group provides comprehensive network services including network design and architecture, installation and configuration, structured cabling, wireless network deployment, network security implementation, and ongoing network monitoring and management. We work with businesses of all sizes to build reliable, secure, and scalable network infrastructure that supports their current operations and future growth plans.
Q: How do I know if my business network needs to be upgraded?
Common signs that your network needs an upgrade include slow file transfers, frequent connectivity issues, dropped VoIP calls, difficulty supporting remote workers, inability to add new devices or users without performance degradation, and security vulnerabilities from outdated equipment. Petronella Technology Group offers comprehensive network assessments that identify bottlenecks, security gaps, and areas where upgrades would deliver measurable improvements to performance and reliability.
Q: Do you provide structured cabling and wiring services?
Yes, we provide professional structured cabling services for new construction, office relocations, and existing facility upgrades. Our cabling services include Cat6 and Cat6A Ethernet cabling, fiber optic installation, patch panel setup, cable management, and testing and certification. Properly designed and installed cabling is the foundation of a reliable network, and our team follows industry best practices and TIA/EIA standards to ensure optimal performance and longevity.
Q: Can you support both wired and wireless network environments?
Absolutely. Petronella Technology Group designs and deploys both wired and wireless network solutions, as well as hybrid environments that leverage the strengths of each approach. We implement enterprise-grade wireless access points with features like VLAN segmentation, guest network isolation, and centralized management. For environments requiring the highest performance and security, we recommend wired connections for critical devices while using wireless for mobility and convenience.
Q: How does network monitoring work and why is it important?
Network monitoring involves using specialized software to continuously track the health, performance, and security of your network devices and connections in real time. Our monitoring systems detect issues such as bandwidth saturation, device failures, unauthorized access attempts, and configuration changes before they impact your operations. When an anomaly is detected, our team is automatically alerted and can often resolve the issue before your staff even notices a problem. This proactive approach significantly reduces downtime and improves overall network reliability.
Ready to Improve Your Network Services Strategy?
Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert network services solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.
BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC