Construction Industry

IT Support for Construction CompaniesSecure Your Jobsites and Office

Construction companies depend on technology across every phase of a project, from preconstruction estimates and BIM modeling to jobsite coordination and final closeout. Yet most IT providers do not understand the unique demands of field-based work, rugged environments, and multi-site connectivity. Petronella Technology Group delivers IT support built specifically for construction firms operating across the Triangle and beyond.

CMMC Registered Practitioner Org|BBB A+ Since 2003|24+ Years Experience
Industry Challenges

Why Construction IT Is Different

Construction companies face IT challenges that traditional office-based providers never encounter. Mobile workforces, harsh environments, and constant project turnover demand a fundamentally different approach to technology management.

Field and Jobsite Challenges

  • Your workforce operates across dozens of active jobsites simultaneously, each needing reliable internet connectivity, secure WiFi, and access to project management platforms. Traditional office IT simply cannot scale to this reality. Workers need Procore, PlanGrid, and Autodesk BIM 360 access from trailers and scaffolding, not just corner offices.
  • Dust, moisture, extreme temperatures, and physical impact destroy standard consumer hardware within months on a construction site. Laptops, tablets, and networking equipment need ruggedized specifications and proactive replacement cycles to avoid project-halting failures.
  • Large file transfers are constant in construction. BIM models, CAD drawings, drone survey data, and high-resolution photography routinely exceed hundreds of megabytes per file. Without proper bandwidth planning and cloud storage architecture, these transfers bring networks to a crawl and delay project timelines.

Business and Security Challenges

  • BYOD is rampant in construction. Superintendents, foremen, and subcontractors use personal phones and tablets to access project data, creating an enormous unmanaged attack surface. Without mobile device management, you have no visibility into who is accessing your data or how it is being stored.
  • Subcontractor credential sharing is a persistent security risk. When multiple trades share logins to project management systems, you lose accountability, audit trails, and the ability to revoke access when a subcontractor leaves the project. This creates direct liability exposure for the general contractor.
  • Construction payment fraud is surging. The FBI reports that business email compromise targeting construction wire transfers has increased dramatically, with attackers impersonating owners, architects, and subcontractors to redirect six-figure and seven-figure payments. A single compromised email account can lead to catastrophic financial loss.
Our Services

Construction IT Services We Deliver

Every service is designed for the realities of construction: mobile workforces, temporary jobsites, harsh environments, and the specialized software your teams depend on every day.

Jobsite WiFi and Connectivity

We deploy and manage temporary network infrastructure for active jobsites, including ruggedized access points, cellular failover, and satellite backup for remote locations. Every site gets a secure, segmented network that keeps project data separate from guest and subcontractor traffic. SD-WAN technology connects every jobsite back to your main office with site-to-site VPN tunnels.

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Mobile Device Management

Centralized MDM for every phone, tablet, and laptop that touches your project data. We enforce encryption, remote wipe capability, application whitelisting, and conditional access policies that ensure only compliant devices can reach sensitive systems. When a device is lost on a jobsite or a subcontractor leaves the project, we revoke access instantly.

Cloud-Based Project Management

We configure, optimize, and support your cloud project management ecosystem so your teams can collaborate seamlessly from any location. This includes user provisioning, permission management, SSO integration, automated backup of project data, and performance optimization to ensure fast access even on bandwidth-constrained jobsite connections.

Construction Software Support

Our technicians provide hands-on support for the software construction companies actually use: Procore for project management, Sage 300 CRE and Viewpoint Vista for accounting, PlanGrid for field documentation, Autodesk BIM 360 for design collaboration, and Foundation Software for job costing. We handle installation, updates, integration, and troubleshooting.

Data Backup for Project Files

Construction project files are irreplaceable. Losing a set of approved shop drawings, a signed change order, or months of daily reports can create legal liability and project delays. We implement automated, versioned backup systems that protect every document across every active project with rapid recovery capabilities when hardware fails or ransomware strikes.

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Cybersecurity for Bid Documents

Bid documents contain your most competitively sensitive information: pricing strategies, subcontractor quotes, profit margins, and proprietary estimating methods. We protect bid data with encryption at rest and in transit, access controls that restrict visibility to authorized estimators, and email security that prevents interception during the submission process.

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VoIP and Unified Communications

Construction teams need reliable voice and video communication that works from the office, the trailer, and the field. We deploy cloud-based VoIP systems with mobile apps, video conferencing for owner meetings, and unified messaging that keeps every conversation in one platform. Call routing follows your project team structure, not a static office directory.

Drone and IoT Device Security

Drones for site surveys, IoT sensors for environmental monitoring, GPS trackers on heavy equipment, and wearable safety devices all create network endpoints that need securing. We segment IoT traffic, manage firmware updates, enforce authentication, and monitor these devices for anomalous behavior that could indicate compromise or data leakage.

Cybersecurity

Why Construction Companies Need Cybersecurity

Construction is now one of the fastest-growing targets for cybercriminals. The combination of high-value wire transfers, distributed workforces, and historically low IT investment makes the industry especially vulnerable.

Financial Threats

  • Wire fraud is the number one financial cybercrime targeting construction. Attackers compromise email accounts, monitor payment conversations, and insert fraudulent wire instructions at exactly the right moment. A single redirected draw payment can cost a contractor hundreds of thousands of dollars with virtually no recovery path once the funds leave the account.
  • Ransomware groups specifically target construction firms because project deadlines create extreme pressure to pay. When estimating, accounting, and project management systems are encrypted during a critical bid period or project closeout, the financial impact of downtime often exceeds the ransom demand, which is exactly what attackers count on.
  • Bid document theft allows competitors to undercut your pricing on every project. If an attacker or dishonest competitor gains access to your estimating database, they see your exact margins, subcontractor pricing, and bid strategy for every opportunity in your pipeline.

Operational Threats

  • Subcontractor credential sharing creates uncontrolled access to your systems. When a framing crew foreman shares his Procore login with three other workers, and one of those workers leaves for a competitor, your project data walks out the door with no audit trail showing what was accessed or downloaded.
  • OSHA now requires electronic recordkeeping for injury and illness data. These records contain employee personal information including Social Security numbers, medical details, and home addresses. A breach of OSHA recordkeeping data triggers notification requirements under state breach laws and exposes the company to regulatory scrutiny and employee lawsuits.
  • Surety bond documentation, tax records, and payroll data represent high-value targets for identity thieves. Construction companies handle sensitive financial information for hundreds of employees and subcontractors, making them attractive targets for data exfiltration attacks aimed at mass identity fraud.
Software Expertise

Construction Software We Support

We provide expert support for the platforms construction companies depend on every day. Our technicians understand these applications from both an IT infrastructure and a workflow perspective.

ProcoreSage 300 CREViewpoint VistaPlanGridAutodesk BIM 360Foundation SoftwareBluebeam RevuMicrosoft ProjectAutoCADRevitNavisworksTrimble Connect
Connectivity

Multi-Site Connectivity for Construction

SD-WAN for Jobsites

Software-defined wide area networking connects every active jobsite to your headquarters with encrypted, optimized tunnels. SD-WAN automatically routes traffic over the best available connection, whether that is a wired ISP drop, a cellular hotspot, or a satellite link, ensuring your teams always have the fastest path to cloud applications and file servers.

Cellular and Satellite Backup

Jobsite connectivity cannot depend on a single ISP circuit that might not even be available during early construction phases. We deploy LTE and 5G cellular failover with automatic switchover, and for truly remote sites, we configure satellite internet as a tertiary backup so your teams are never without access to project data.

Site-to-Site VPN

Every jobsite trailer, field office, and satellite location connects to your main office through encrypted VPN tunnels. This allows field teams to access shared drives, accounting systems, and ERP platforms as if they were sitting in headquarters. We manage the VPN infrastructure end to end, including certificate rotation and split-tunnel policies that keep recreational traffic off the corporate network.

Temporary Network Deployments

Construction jobsites are temporary by nature. We provide rapid network deployment kits that can be set up in hours, moved between sites as projects progress, and decommissioned cleanly when the project closes out. Every deployment includes secure WiFi, wired connections for trailer offices, and monitoring that alerts our team if connectivity drops.

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See Our Work

How We Support Construction IT Infrastructure

Compliance

Construction Compliance and Data Protection

01

OSHA Electronic Recordkeeping: Secure storage of injury and illness logs with access controls and audit trails

02

Payroll and Tax Data Protection: Encrypted storage and transmission of W-2s, 1099s, certified payroll, and prevailing wage records

03

Surety Bond Documentation: Protected repositories for financial statements, work-in-progress schedules, and bonding capacity records

04

Contract Document Security: Version-controlled, access-restricted storage for contracts, change orders, and lien waivers

05

Employee PII Protection: Multi-layered controls over Social Security numbers, direct deposit details, and medical records

06

Insurance and Liability Records: Secure management of certificates of insurance, workers comp documentation, and claims files

We understand that construction IT is not a 9-to-5 office problem. Your superintendent needs Procore access from a muddy trailer at 6 AM. Your estimator needs Sage running flawlessly during a deadline crunch at midnight. Your project engineer needs BIM files synced across three sites before the owner walk-through.

With 24+ years of IT experience serving businesses across the Triangle, Petronella Technology Group brings enterprise-grade technology support to construction companies of every size. Our team holds CMMC Registered Practitioner credentials, CCNA, CWNE, and Digital Forensics Examiner (DFE #604180) certifications. We have direct experience supporting construction firms through network deployments, software migrations, cybersecurity incidents, and day-to-day IT operations. Led by Craig Petronella, our team has built IT infrastructure for companies operating in the most demanding environments, and construction jobsites are no exception.

CMMC-RP Certified TeamCCNACWNEDFE #604180BBB A+ Since 200324+ Years Experience
FAQ

Common Questions About Construction IT Support

What IT does a construction company need?
At minimum, a construction company needs reliable internet connectivity at every jobsite, a cloud-based project management platform like Procore or PlanGrid, mobile device management for field workers, automated data backup for project files, cybersecurity protection against wire fraud and ransomware, and VoIP or unified communications that work across multiple locations. Beyond the basics, most growing contractors also need construction accounting software support (Sage, Viewpoint, or Foundation), BIM collaboration tools, and drone and IoT device management. Our free IT assessment evaluates your current setup and identifies gaps specific to your operation.
How much does construction IT support cost?
Construction IT support pricing depends on the number of users, jobsites, and the complexity of your software stack. A general contractor with 25 office staff, 50 field workers, and 5 active jobsites will have different requirements than a specialty subcontractor with 10 employees and 2 sites. We offer per-user and per-site pricing models that scale with your business. Most construction clients invest between $150 and $300 per user per month for comprehensive managed IT services, which includes helpdesk support, cybersecurity, backup, and network management across all locations.
How do you secure a construction jobsite network?
We secure jobsite networks using a layered approach. The network is segmented into separate VLANs for company staff, subcontractors, and guests, each with different access levels. All traffic is encrypted through VPN tunnels back to headquarters. Wireless access points use WPA3 enterprise authentication tied to individual user accounts, not shared passwords. A next-generation firewall inspects traffic for threats, and our 24/7 monitoring watches for suspicious activity. When the jobsite closes out, all equipment is reclaimed and all credentials are revoked, leaving zero digital footprint behind.
Can you support our Procore and Sage systems?
Yes. We provide full IT support for Procore, Sage 300 CRE, Viewpoint Vista, PlanGrid, Autodesk BIM 360, Foundation Software, Bluebeam Revu, and other construction-specific platforms. This includes user provisioning and permission management, SSO and MFA integration, performance optimization, backup configuration, and troubleshooting. We also handle migrations when you switch between platforms, and we ensure your accounting and project management systems integrate properly with each other and with your email, document management, and payroll systems.
Do you support construction companies outside the Raleigh-Durham area?
Yes. While our headquarters is in Raleigh and we provide on-site support throughout the Triangle and across North Carolina, the majority of modern construction IT support is delivered remotely. Cloud-based project management, remote monitoring and management of endpoints, VPN and SD-WAN configuration, cybersecurity monitoring, and helpdesk support all work regardless of your physical location. For jobsite network deployments, we ship pre-configured equipment kits with detailed setup guides and provide remote commissioning support via video call. We currently support construction clients across the Southeast United States.
Get Started

Get Construction IT Support That Understands Your Industry

Contact our team for a free IT assessment tailored to construction companies. We will evaluate your jobsite connectivity, software stack, cybersecurity posture, and backup systems, then build a plan that keeps your projects running.