Beyond Chatbots: AI that Assists Agents, Supports PCI/HIPAA, and Grows CSAT
Posted December 20, 2025 in HIPAA, Compliance, AI
Beyond Chatbots: Contact Center AI for Agent Assist, PCI/HIPAA Compliance, and Measurable CSAT Gains The last decade...
ITDR + JIT Access: Beating MFA Fatigue and Token Theft for Real Zero Trust
Posted December 19, 2025 in Data Breach, Malware, Cloud Security
From MFA Fatigue to Token Theft: ITDR and Just-In-Time Access as the Backbone of Zero-Trust Security Introduction...
Double-Entry Cloud Accounting: FinOps + GreenOps for AI’s True Cost
Posted December 18, 2025 in Compliance, AI, Cloud Security
Double-Entry for the Cloud: Unifying FinOps and GreenOps to Measure the True Cost of AI AI has exploded into daily...
Stop Shipping Black Boxes: Evals, Ground Truth, and OTel for Reliable…
Posted December 17, 2025 in Compliance, AI, Data Breach
Don’t Ship a Black Box: AI Observability with Evals, Ground Truth, and OpenTelemetry for Reliable Enterprise Copilots...
Prompts to Profits: The Unit Economics of LLMs
Posted December 16, 2025 in AI, Data Breach, Cryptocurrency
From Prompts to Profits: The Unit Economics of AI—FinOps for LLM Inference, Orchestration, and Retrieval LLM features...
From Tickets to Golden Paths: Platform Engineering, IDPs, and DevEx ROI
Posted December 15, 2025 in Data Breach, Malware, AI
From Tickets to Golden Paths: Platform Engineering, Internal Developer Portals, and the ROI of Developer Experience...
Machine Identity Is the New Perimeter: mTLS + SPIFFE for Zero-Trust Services at…
Posted December 14, 2025 in Data Breach, Compliance, AI
Machine Identities Are the New Perimeter: How Netflix, Uber, and Google Use mTLS, SPIFFE, and Workload Identity to...
Signed, Sealed, Delivered: Verifiable Software Supply Chains with SBOMs, SLSA &…
Posted December 13, 2025 in Malware, Data Breach, Compliance
Signed, Sealed, Delivered: SBOMs, SLSA & Sigstore for Verifiable Software Supply Chains Why verifiable supply...