Our Clients

Over 2,500 Companies Trust Petronella Technology Group to Protect and Power Their Businesses

For more than twenty-two years, businesses across Raleigh, Durham, Chapel Hill, and the Research Triangle have chosen PTG as their trusted technology partner. From small professional practices to large enterprises, our clients span every industry and share one common outcome: zero breaches among clients following our security program, maximum uptime, and technology that drives growth rather than creating headaches.

Join 2,500+ Protected Companies or call 919-348-4912
Why Companies Choose PTG

Triangle Businesses Need an IT Partner Who Understands What Is at Stake

The Research Triangle is one of the most dynamic and competitive business environments in the southeastern United States. Companies operating in Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, and throughout the broader Triangle region face technology challenges that demand more than a generalist IT provider. They need a partner who understands their industry, anticipates emerging threats, and delivers solutions that create competitive advantage rather than merely keeping the lights on. That partner, for over 2,500 companies across the Triangle, is Petronella Technology Group.

The businesses that choose PTG share common characteristics that explain why they selected us over the dozens of other IT providers operating in the Triangle. They handle sensitive data that demands protection, whether that data involves patient health records, client legal files, financial transactions, donor information, or proprietary business intelligence. They operate in competitive markets where technology downtime translates directly into lost revenue and damaged client relationships. They face regulatory and compliance requirements that carry significant penalties for non-compliance. And they recognize that cybersecurity is no longer an optional consideration but a fundamental business requirement that affects every aspect of their operations, from client trust to insurance costs to competitive positioning.

Our clients also share a common experience before they found PTG. Many came to us after suffering the consequences of inadequate IT management. Some experienced data breaches with previous providers that cost them hundreds of thousands of dollars in remediation, legal fees, and lost business. Others endured chronic technology problems that drained productivity and frustrated staff and clients alike. Some discovered during a compliance audit or cyber insurance application that their previous IT provider had been cutting corners on security, leaving their business exposed to threats that could have been prevented. These experiences taught them the difference between an IT vendor who claims to provide security and a genuine technology partner who delivers it.

What keeps our clients with PTG year after year is the consistency of our delivery and the depth of our commitment to their success. Our average client relationship spans more than seven years, with many clients having been with us for over a decade. This longevity is not the result of contractual lock-in but rather the natural outcome of delivering on our promises every single day. When a client calls PTG, they reach a team that knows their environment, understands their business, and responds with the urgency that critical technology issues demand. In over twenty-two years of operations, we have maintained a strong security track record for clients on our managed program across every client we serve, a distinction that no other IT provider in the Triangle can match.

Trust Metrics

The Numbers Behind the Trust Our Clients Place in PTG

2,500+
Companies Served
22+
Years in Business
0
Security Breaches
99.99%
System Uptime

These numbers represent more than statistical achievements. They represent the trust that thousands of business owners, healthcare providers, law firm partners, nonprofit leaders, and technology executives have placed in Petronella Technology Group over more than two decades of service in the Research Triangle. Every company we serve entrusts us with their most critical business asset: their data. Patient health records. Client legal files. Financial transactions. Donor databases. Proprietary intellectual property. The weight of that trust drives every decision we make, from the security architectures we design to the partners we select to the staff we hire and train.

Our strong security track record for clients on our managed program is the metric that matters most to our clients, and it is the one we guard most fiercely. Today when data breaches have become so common that many IT providers treat them as an inevitable cost of doing business, PTG has maintained a perfect security record across every client, every industry, and every threat environment we have faced over twenty-two years. This record is not the result of luck or limited exposure. It is the product of a deliberate, disciplined, security-first methodology that permeates every aspect of our service delivery. We invest continuously in our security capabilities, our monitoring infrastructure, and our team's expertise because we understand that our clients' businesses and reputations depend on our vigilance.

Our client retention rate exceeds ninety-five percent, a figure that reflects the quality of our relationships as much as the quality of our technology. PTG clients do not stay because they are locked into contracts. They stay because we deliver consistent value, because we respond when they need us, and because they know their technology environment is in expert hands. When businesses outgrow their current systems, PTG scales with them. When new threats emerge, PTG adapts its defenses. When regulatory requirements change, PTG updates its compliance programs. This adaptive, responsive partnership model ensures that our clients' technology investments continue to deliver value year after year, regardless of how the business or threat landscape evolves.

The geographic breadth of our client base demonstrates our commitment to serving the entire Research Triangle community. Our clients operate in downtown Raleigh and downtown Durham, in the technology corridors of Research Triangle Park and Morrisville, in the growing suburban markets of Cary, Apex, Holly Springs, and Wake Forest, and in the university-adjacent communities of Chapel Hill and Carrboro. We serve clients in surrounding counties including Johnston, Chatham, Granville, and Franklin, extending our expertise across the entire region. This geographic coverage means our technicians know the Triangle, our strategic consultants understand the local business environment, and our clients benefit from an IT partner who is genuinely embedded in the community they serve.

Industries We Serve

Deep Expertise Across Every Industry in the Triangle

Our clients represent every major industry operating in the Research Triangle. This cross-industry experience gives us a uniquely broad perspective on technology challenges, cyber threats, and best practices. When we implement a security solution for a healthcare client, we bring insights learned from protecting legal, financial, and real estate environments. When we design a cloud infrastructure for a construction firm, we apply the same rigor we use for HIPAA-compliant healthcare systems. Every client benefits from the collective expertise we have built across thousands of engagements spanning more than two decades.

Healthcare & Medical Practices

PTG serves healthcare organizations ranging from solo practitioners and dental offices to multi-location specialty groups and behavioral health practices throughout the Triangle. Our healthcare clients trust us with HIPAA compliance, EHR system management, telehealth infrastructure, medical device security, and the twenty-four-seven monitoring that clinical operations demand. We understand that healthcare IT directly impacts patient safety, and we design every system with clinical reliability as the primary consideration. Our healthcare clients benefit from zero HIPAA breaches and near-perfect uptime across all clinical systems.

Law Firms & Legal Services

Law firms across the Triangle rely on PTG to protect attorney-client privilege, manage document systems, implement ethical walls, and defend against the sophisticated cyber threats that target legal practices. Our legal clients range from solo practitioners and boutique firms to mid-sized practices with multiple offices across North Carolina. We understand the Rules of Professional Conduct as they relate to technology, and we design our solutions to support rather than undermine the ethical obligations that define the legal profession. Our law firm clients have never experienced a data breach under our management.

Construction & Engineering

Construction companies throughout the Triangle trust PTG with job site connectivity, project data protection, wire fraud prevention, and cloud infrastructure management. Our construction clients include general contractors, specialty subcontractors, engineering firms, and construction management companies working on projects ranging from residential developments to large commercial and institutional buildings. We understand the mobile, distributed nature of construction operations and deploy technology solutions that work in trailer offices and job sites as reliably as they do in the main office. Our construction clients benefit from proven wire fraud prevention that has intercepted millions in fraudulent payment attempts.

Real Estate & Property Management

Real estate brokerages, property management companies, title agencies, and development firms across the Triangle rely on PTG for transaction security, CRM integration, mobile agent support, and wire fraud prevention. Our real estate clients operate in one of the most dynamic markets in the country, where technology speed and security must coexist without compromise. We understand the independent contractor model, MLS integrations, and the high-volume transaction workflows that define the Triangle real estate market. Our real estate clients have been protected from over three and a half million dollars in attempted wire fraud through our advanced detection systems.

Non-Profit & Mission-Driven Organizations

Non-profit organizations throughout the Triangle trust PTG to deliver enterprise-grade IT and cybersecurity at pricing that respects their budget constraints. Our non-profit clients include social service agencies, educational organizations, arts and cultural institutions, faith-based organizations, and advocacy groups serving communities across Wake, Durham, and Orange counties. We leverage non-profit technology programs from Microsoft, Google, Salesforce, and other vendors to reduce costs while providing the same security rigor we deliver to commercial clients. Our non-profit clients achieve an average forty percent reduction in technology costs after implementing our recommendations.

Financial Services & Accounting

Accounting firms, financial advisors, insurance agencies, and other financial services companies across the Triangle rely on PTG for the heightened security, compliance, and reliability that financial data demands. Our financial services clients must meet regulatory requirements from the SEC, FINRA, state insurance commissions, and various industry frameworks. We implement technology environments that satisfy these compliance obligations while providing the performance and accessibility that financial professionals need. Our financial clients benefit from encrypted data protection, comprehensive audit trails, and zero-breach (for managed security clients) security across all client financial records and transactions.

Client Testimonials

What Our Clients Say About Working With PTG

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912
Industry Case Studies

See How PTG Delivers Results in Your Industry

Every industry faces unique technology challenges, and PTG brings specialized expertise to each sector we serve. Explore our detailed industry case studies to learn how we help organizations in your specific sector overcome technology obstacles, meet compliance requirements, defend against industry-specific cyber threats, and leverage technology for competitive advantage in the Research Triangle market.

The PTG Commitment

Why 2,500+ Companies Choose to Stay With Petronella Technology Group

Security Without Compromise

Our clients stay with PTG because they know their data is protected by a team that has never allowed a breach in over twenty-two years of operations. This is not a marketing claim but a verified track record across more than 2,500 client engagements. We achieve this through a security-first methodology that treats every system, every network, and every device as a potential attack surface requiring proactive defense. We invest continuously in our security infrastructure, our monitoring capabilities, and our team's expertise because we understand that our clients' businesses and reputations depend on our unwavering vigilance. When businesses in the Triangle need absolute confidence in their cybersecurity, they choose PTG.

Partnership, Not Just Service

Our clients describe PTG as a strategic partner rather than an IT vendor, and that distinction matters. We invest time in understanding each client's business objectives, competitive landscape, and growth plans. We proactively recommend technology improvements that create competitive advantage, not just those that fix problems. We communicate in business terms that executives understand rather than technical jargon that obscures. We celebrate our clients' successes and support them through challenges. This partnership mentality explains why our average client relationship exceeds seven years and why our client retention rate surpasses ninety-five percent. When Triangle businesses need an IT partner who is genuinely invested in their success, they choose PTG.

Frequently Asked Questions

Questions About Working With PTG

What types of businesses does PTG serve in the Triangle?
PTG serves businesses of all sizes and industries throughout Raleigh, Durham, Chapel Hill, and the broader Research Triangle. Our clients include healthcare practices, law firms, construction companies, real estate firms, non-profit organizations, financial services companies, technology firms, manufacturing companies, professional service firms, and many other business types. Our cross-industry expertise allows us to bring best practices and insights from every sector to every client.
How long has PTG been serving businesses in the Research Triangle?
Petronella Technology Group has been serving businesses in the Research Triangle since 2002, providing over twenty-two years of continuous service to the Raleigh, Durham, Chapel Hill, and surrounding communities. Our deep roots in the Triangle mean we understand the local business environment, the regulatory landscape, and the specific technology challenges that organizations in this region face.
What does PTG's strong security track record for clients on our managed program mean for my business?
PTG's strong security track record for clients on our managed program means that in over twenty-two years of managing IT environments for more than 2,500 companies, no client under our management has experienced a data breach. This track record reflects our security-first approach to IT management, our continuous investment in advanced security technologies, and our team's expertise in detecting and preventing threats before they can compromise client data. For your business, it means confidence that your sensitive data is protected by a team with a proven record of success.
What size companies does PTG typically work with?
PTG works with companies ranging from small professional practices with five to ten employees to large organizations with hundreds of employees across multiple locations. Our managed service model scales efficiently across this entire range, providing small businesses with the same quality of security and support that larger organizations receive. We believe that every business handling sensitive data deserves enterprise-grade protection, regardless of size.
How does PTG compare to other IT providers in the Triangle?
PTG differentiates itself through three key factors: our zero-breach (for managed security clients) security track record spanning twenty-two years, our deep industry-specific expertise across healthcare, legal, construction, real estate, and non-profit sectors, and our strategic partnership approach that aligns technology investments with business objectives. While other IT providers may offer similar service catalogs, our proven security record and industry depth are unmatched in the Triangle market.
What geographic areas does PTG cover?
PTG serves the entire Research Triangle region including Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Holly Springs, Wake Forest, Garner, Clayton, Fuquay-Varina, Hillsborough, Carrboro, and surrounding communities in Wake, Durham, Orange, Johnston, Chatham, Granville, and Franklin counties. Our cloud management capabilities also allow us to serve clients with locations outside the Triangle.
What is PTG's average response time for IT support requests?
PTG provides twenty-four-seven monitoring and support with average critical issue response times under fifteen minutes. Non-critical support requests are typically addressed within one to four hours depending on severity. Our response times are backed by service level agreements that define coverage, response, and resolution commitments for every client engagement.
How long do most clients stay with PTG?
Our average client relationship exceeds seven years, with many clients having worked with PTG for over a decade. Our client retention rate exceeds ninety-five percent. This longevity reflects the consistent quality of our service delivery, the depth of our client relationships, and the measurable value our clients receive from our technology management and security services.
How do I get started with PTG?
Getting started with PTG begins with a free technology assessment. Contact us at 919-348-4912 or through our website to schedule an assessment of your current IT environment. We will evaluate your technology infrastructure, identify security vulnerabilities, assess compliance gaps, and present a customized plan that addresses your specific needs and budget. There is no obligation, and the assessment itself provides valuable insights regardless of whether you choose to engage our services.
What is PTG's pricing model?
PTG offers predictable, flat-rate managed IT services based on users, devices, and locations. Our pricing includes cybersecurity monitoring, help desk support, backup management, strategic consulting, and compliance support. We do not charge hourly rates for routine support, eliminating the hesitation to call for help that per-incident pricing creates. Contact us at 919-348-4912 for a customized quote based on your specific environment and requirements.
Join Our Client Community

Ready to Experience the PTG Difference for Your Business?

Over 2,500 companies across Raleigh, Durham, Chapel Hill, and the Research Triangle trust Petronella Technology Group with their most critical technology and data. Join them. Schedule your free technology assessment today and discover why businesses in the Triangle choose PTG and stay with PTG. Our team is ready to evaluate your current environment and show you what enterprise-grade IT management and cybersecurity can do for your business.

Schedule Your Free Assessment or call 919-348-4912