SOC as a Service: 24/7 Managed Security Operations
Building an in-house Security Operations Center requires millions in infrastructure, a team of specialized analysts, and years to reach operational maturity. Petronella Technology Group, Inc. delivers SOC as a Service — 24/7 security monitoring, proactive threat hunting, rapid incident response, and compliance management by certified analysts — without the infrastructure investment. Backed by 23+ years of cybersecurity expertise and CMMC-RP certification.
24/7 Monitoring • Threat Hunting • Incident Response • Compliance Alignment • Certified Analysts • No Infrastructure Required
Q: What is SOC as a Service? SOC as a Service (SOCaaS) outsources your security operations to a team of certified security analysts who monitor your environment 24/7, investigate threats, respond to incidents, and maintain compliance — all without requiring you to build, staff, or manage a physical SOC facility. PTG's SOCaaS combines experienced human analysts with AI-powered detection technology to deliver security operations that are faster, more accurate, and significantly less expensive than building an equivalent capability in-house. Schedule a free consultation →
Why Building Your Own SOC Is Harder Than You Think
Most organizations underestimate the cost and complexity of building an effective in-house SOC. These numbers illustrate why SOC as a Service makes strategic sense.
What Our SOC as a Service Delivers
PTG's SOC as a Service provides the same capabilities as a world-class in-house SOC at a fraction of the cost, with faster time to value and no staffing challenges.
24/7/365 Security Monitoring
Continuous monitoring of your entire environment by certified security analysts — not just automated alerts forwarded to your team. PTG analysts actively watch dashboards, investigate anomalies, and respond to threats around the clock including weekends, holidays, and off-hours when most attacks occur. Every alert is triaged by a human analyst who determines whether it represents a genuine threat, a false positive, or a configuration issue requiring attention. This eliminates the most dangerous gap in enterprise security: the overnight and weekend hours when most in-house security teams are off duty and automated alerts go uninvestigated until Monday morning. Our monitoring spans endpoints, network infrastructure, cloud workloads, email systems, identity providers, and custom applications.
Proactive Threat Hunting
Monitoring waits for alerts; threat hunting actively searches for threats that have evaded detection. PTG's threat hunters use intelligence-driven hypotheses, behavioral analysis, and advanced query techniques to identify adversaries operating inside your environment using legitimate tools and stolen credentials. Our hunters search for indicators of compromise from threat intelligence feeds, investigate behavioral anomalies flagged by our AI models, and look for attack techniques mapped to the MITRE ATT&CK framework. Threat hunting is not a periodic activity at PTG — it is a continuous process that runs parallel to monitoring, ensuring that sophisticated adversaries who bypass preventive controls are discovered before they achieve their objectives.
Rapid Incident Response
When threats are confirmed, PTG's SOC executes incident response procedures immediately: containment actions to stop the attack from spreading, evidence preservation for forensic investigation, root cause analysis to understand how the attacker gained access, eradication of malicious presence from your environment, and recovery planning to restore normal operations. Our response team is available around the clock with pre-authorized containment actions that can execute within minutes of threat confirmation. PTG coordinates with your internal team throughout the incident, providing clear communication about what happened, what was done, and what needs to happen next. Post-incident reports include lessons learned and recommendations for preventing similar attacks.
Compliance Alignment & Reporting
PTG's SOC operations are designed to satisfy the monitoring and incident response requirements of major compliance frameworks. Our monitoring, investigation, and response procedures map directly to CMMC 2.0, NIST 800-171, HIPAA, PCI DSS 4.0, SOX, and SOC 2 control requirements. Monthly and quarterly reports document monitoring coverage, detection effectiveness, incident response metrics, and compliance posture trends. During audits, PTG provides direct evidence of continuous monitoring, incident response capability, and audit trail management — dramatically reducing the time and stress of compliance assessments.
Incident Triage & Escalation
Not every security alert requires the same response. PTG's SOC uses a structured triage framework to classify alerts by severity, validate threat indicators, determine business impact, and route incidents through the appropriate escalation path. Low-severity events are documented and tracked for pattern analysis. Medium-severity events trigger investigation with notification to your designated security contacts. High-severity events activate immediate response procedures with real-time communication to your incident management team. This structured approach ensures critical threats receive immediate attention while preventing alert fatigue from overwhelming your internal team with noise.
Executive Reporting & Metrics
PTG provides executive-level reporting that translates technical security operations into business-relevant metrics. Monthly reports cover total alerts processed, threats detected and resolved, mean time to detect (MTTD) and mean time to respond (MTTR), threat category trends, compliance posture status, and risk level assessments. Quarterly business reviews include deeper analysis of threat trends specific to your industry, ROI analysis comparing SOCaaS costs to in-house alternatives, and strategic recommendations for improving your overall security posture. All reports are designed for board-level presentation, making it easy to communicate security investment value to non-technical stakeholders.
How PTG Onboards Your SOC as a Service
Discovery & Scoping
Assess your environment, identify critical assets, define compliance requirements, establish escalation procedures, and document your current security tool stack.
Integration & Configuration
Connect security data sources to our monitoring platform, configure detection policies, establish baselines, and deploy any required collection agents or log forwarders.
Runbook Development
Create customized response runbooks, define escalation paths, establish communication protocols, and conduct tabletop exercises to validate incident response procedures.
Operational Launch
24/7 monitoring begins with a 30-day hyper-care period featuring accelerated tuning, daily status calls, and rapid response to ensure seamless transition to managed SOC operations.
In-House SOC vs. SOC as a Service: Cost Comparison
Building an in-house SOC involves significant capital expenditure and ongoing operational costs that most mid-market organizations cannot justify. SOC as a Service delivers equivalent capability at a fraction of the investment.
| Cost Category | In-House SOC (Annual) | PTG SOC as a Service |
|---|---|---|
| Analyst Staffing (24/7) | $800K - $1.5M (8-12 FTEs) | Included in service |
| SIEM / Detection Platform | $100K - $500K licensing | Included in service |
| Threat Intelligence | $50K - $200K feeds | Included in service |
| Training & Retention | $100K+ (40% turnover rate) | PTG manages workforce |
| Time to Operational | 18-24 months | 2-4 weeks |
SOC as a Service Questions, Answered
What is the difference between SOC as a Service and MSSP?
A Managed Security Service Provider (MSSP) typically provides basic monitoring, alerting, and device management. SOC as a Service goes further by providing dedicated security analyst coverage with active investigation, threat hunting, incident response coordination, and compliance alignment. While an MSSP might forward alerts to your team, PTG's SOCaaS analysts investigate every alert, determine whether it is a real threat, and take appropriate response action. See our MSSP services for more details on how these offerings complement each other.
How do your SOC analysts access our systems?
PTG's SOC accesses your environment through secure, audited channels. Security telemetry is forwarded from your systems to our monitoring platform via encrypted connections. For incident response actions that require direct system access, we use pre-configured secure remote access with multi-factor authentication, role-based access controls, and full session recording. All analyst access is logged and auditable. We work with your IT team to define and document the exact access permissions needed for each scenario, following the principle of least privilege.
Can we maintain some security operations in-house while outsourcing to your SOC?
Absolutely. Many organizations use a co-managed model where PTG handles 24/7 monitoring, alert triage, and initial incident response while the internal security team focuses on strategic initiatives, policy development, and high-level incident management. PTG integrates with your existing workflows, ticketing systems, and communication channels. Your team retains full visibility into SOC operations through dashboards and real-time alert feeds, and can escalate or de-escalate incidents at any time. This model works especially well for organizations that have a small security team that cannot provide 24/7 coverage.
What certifications do your SOC analysts hold?
PTG's SOC analysts hold industry-recognized certifications including CISSP, CISM, CEH, CompTIA Security+, CompTIA CySA+, GIAC certifications (GSEC, GCIH, GCIA), and vendor-specific certifications for the security platforms we manage. Our senior analysts and threat hunters have additional specialized certifications in digital forensics, malware analysis, and incident response. PTG invests in continuous education for our analyst team, ensuring they stay current with evolving threats, attack techniques, and defensive technologies.
How quickly can you respond to an active incident?
PTG's SOC maintains a 15-minute initial response SLA for critical severity incidents. Our analysts are monitoring your environment continuously, so initial triage typically begins within minutes of alert generation. Pre-authorized containment actions, such as endpoint isolation and account disablement, can execute within minutes of threat confirmation. Full incident investigation and response coordination begins immediately with real-time communication to your designated incident management contacts. Response times for lower-severity events are proportionally aligned but documented in your service level agreement.
Complementary Security Solutions
Get 24/7 Security Operations Without Building a SOC
Schedule a free SOC consultation with PTG. We will assess your security monitoring needs, evaluate your current capabilities, and recommend a SOC as a Service solution that fits your organization and budget.
Serving Raleigh, Durham, RTP & Nationwide Since 2002 • CMMC-RP Certified • 2,500+ Clients