Business Process Automation Services in Raleigh

Transform your AP/AR operations from a manual, error-prone process into a streamlined automated workflow. Our solutions handle invoice ingestion from email, EDI, and portals, intelligent data extraction using OCR and machine learning, three-way matching against purchase orders and receiving documents, automated approval routing based on configurable business rules, and seamless posting to your accounting system. Clients typically see invoice processing times drop from 14 days to under 3 days while virtually eliminating duplicate payments and late-payment penalties.

New hire onboarding involves dozens of interconnected tasks across HR, IT, facilities, and department managers. Our automation orchestrates the entire process: offer letter generation and e-signature collection, background check initiation and tracking, IT account provisioning across Active Directory, Microsoft 365, and line-of-business applications, equipment procurement and asset tracking, benefits enrollment reminders, and training assignment scheduling. The result is a consistent, compliant onboarding experience that reduces time-to-productivity and ensures nothing falls through the cracks. Offboarding automation is equally thorough, systematically revoking access and recovering assets to eliminate security gaps.

Streamline your procurement lifecycle from requisition to payment. Our procurement automation includes electronic purchase requisition creation with budget validation, multi-level approval workflows with automatic escalation and delegation, vendor onboarding with automated compliance verification and document collection, purchase order generation and distribution, goods receipt tracking and discrepancy resolution, and contract renewal notifications. By automating procurement, organizations reduce maverick spending, improve vendor relationships through timely payments, and gain real-time visibility into spending patterns across the enterprise.

Regulatory compliance demands meticulous documentation and consistent process execution. Petronella Technology Group, Inc. builds automation solutions that enforce compliance by design. We automate policy acknowledgment distribution and tracking, audit evidence collection and organization, risk assessment questionnaire distribution and scoring, incident reporting and escalation workflows, regulatory filing preparation and deadline tracking, and vendor risk assessment renewal cycles. Whether you need to meet HIPAA, SOC 2, PCI DSS, CMMC, or state-level data privacy requirements, our compliance automations ensure you are always audit-ready.

Most organizations run dozens of disconnected systems that require manual data transfer between them. Our integration automation connects your ERP, CRM, HRIS, accounting software, project management tools, and industry-specific platforms through secure APIs, middleware, and robotic process automation. We build bidirectional data synchronization, automated data transformation and validation, error handling with human-in-the-loop escalation, real-time dashboards for monitoring integration health, and scheduled batch processing for high-volume data transfers. The result is a connected digital ecosystem where data flows seamlessly and accurately across your entire technology stack.

Not every process fits neatly into an off-the-shelf solution. Our development team builds custom automation solutions using a combination of low-code platforms, scripting, API integrations, and intelligent document processing to address your unique operational requirements. From automating complex multi-party approval chains to building customer-facing self-service portals that trigger backend workflows, we create solutions that precisely match how your organization operates. Every custom automation includes comprehensive documentation, user training, and ongoing support to ensure long-term success.