Rapid Ransomware Recovery.
Certified Forensic Response.
When ransomware strikes, every minute counts. Petronella Technology Group provides 24/7 emergency incident response backed by NC Licensed Digital Forensics Examiners with 23+ years of experience. We contain the threat, recover your data, and help you emerge stronger.
Immediate Steps If You Are Under Attack
If you suspect a ransomware attack, take these critical steps immediately. The actions you take in the first 60 minutes can determine whether your business recovers quickly or suffers permanent damage.
Disconnect Infected Systems Immediately
Unplug network cables and disable Wi-Fi on affected devices. Do NOT power off the machines as this can destroy forensic evidence in RAM. Isolate infected systems from the rest of your network to prevent lateral movement.
Do Not Pay the Ransom
The FBI and CISA strongly advise against paying ransoms. Payment does not guarantee data recovery, funds criminal operations, and may violate OFAC sanctions. Speak with our forensic team first to understand all your options.
Preserve All Evidence
Document the ransom note, take screenshots, and record timestamps. Do not attempt to delete or clean infected files. Forensic evidence is critical for identifying the threat actor, assessing the scope, and supporting insurance claims or law enforcement investigations.
Call Petronella Technology Group
Contact our emergency incident response team at 919-348-4912. Our NC Licensed Digital Forensics Examiners begin triage within minutes, working to contain the threat and start the recovery process immediately.
Notify Legal Counsel and Insurance
Alert your attorney and cyber insurance carrier. Many policies require notification within 24 to 72 hours. PTG works directly with your legal and insurance teams to coordinate the response, document the incident, and ensure all regulatory obligations are met.
How We Recover Your Business
Our battle-tested ransomware recovery methodology combines certified digital forensics with rapid incident response to get your operations back online as fast as possible.
Containment & Triage
We isolate affected systems, identify the ransomware variant, and assess the scope of the attack. Our team determines which systems are compromised and prevents further spread across your network.
Forensic Investigation
Our NC Licensed Digital Forensics Examiners conduct a thorough investigation to determine the attack vector, timeline of compromise, data exfiltration scope, and threat actor attribution using court-admissible forensic methods.
Data Recovery & Decryption
We attempt decryption using known tools and techniques, restore from clean backups where available, and recover data through advanced forensic methods. Our team has successfully recovered data from hundreds of ransomware variants.
Secure Rebuild & Hardening
We rebuild your environment from a verified clean state, patch vulnerabilities exploited in the attack, implement enhanced security controls, and verify the threat actor no longer has access to your systems.
Compliance & Reporting
We prepare detailed forensic reports for insurance claims, law enforcement, and regulatory bodies. We assist with breach notification requirements under HIPAA, state laws, and other applicable frameworks within required deadlines.
Prevention & Monitoring
We implement ongoing security monitoring, endpoint detection and response, security awareness training, and incident response planning to prevent future attacks. Our managed security services provide 24/7 protection.
Trusted Ransomware Recovery Expertise
NC Licensed Digital Forensics
CEO Craig Petronella is an NC Licensed Digital Forensics Examiner (License# 604180-DFE) with court-admissible evidence collection and chain of custody procedures.
CMMC Registered Practitioner
We understand the compliance implications of a ransomware attack for defense contractors, healthcare providers, and regulated industries.
23+ Years in Business
Founded in 2002, BBB accredited since 2003, with 2,500+ businesses served across Raleigh, Durham, Chapel Hill, and the Research Triangle.
Expert Witness Testimony
Craig Petronella serves as a cybersecurity expert witness for law firms, providing forensic consulting, depositions, and trial testimony in cybercrime cases.
Insurance-Ready Documentation
Our forensic reports meet the documentation standards required by cyber insurance carriers, helping maximize your claim recovery and policy benefits.
Rapid Response Guarantee
Our emergency hotline connects you directly to our incident response team. We begin triage within minutes, not hours, to minimize downtime and data loss.
Ransomware Prevention Services
The best ransomware strategy is preventing it from happening in the first place. PTG offers comprehensive preventive services to reduce your attack surface and prepare your organization for threats.
Endpoint Detection & Response (EDR)
Advanced AI-powered endpoint protection that detects and blocks ransomware before it can encrypt your files. Includes automated rollback capabilities.
Security Awareness Training
Simulated phishing campaigns and ongoing training to make your employees the first line of defense against ransomware and social engineering attacks.
Immutable Backup Solutions
Air-gapped and immutable backup systems that ransomware cannot encrypt or delete. Regular testing ensures your backups are recoverable when you need them most.
Zero Trust Architecture
Network segmentation, least-privilege access, multi-factor authentication, and continuous verification to limit lateral movement if an attacker gains initial access.
Incident Response Planning
Custom incident response plans, tabletop exercises, and regular drills so your team knows exactly what to do when an attack occurs. Preparation reduces response time by up to 50%.
Ransomware Recovery for Regulated Industries
Different industries face unique ransomware risks and compliance obligations. PTG has deep experience in industries where ransomware can cause the most damage.
Healthcare & HIPAA
Patient data protection, HIPAA breach notification, forensic analysis of ePHI exposure, and OCR reporting assistance.
Defense Contractors
CMMC compliance, CUI protection, DFARS incident reporting requirements, and NIST 800-171 alignment.
Financial Services
PCI DSS compliance, FTC Safeguards Rule, SOC 2 implications, and regulatory notification for financial data breaches.
Legal & Law Firms
Attorney-client privilege protection, litigation hold procedures, bar association reporting, and ethical obligation compliance.
Ransomware Recovery FAQ
How quickly can PTG respond to a ransomware attack?
Should I pay the ransomware demand?
What types of ransomware can PTG recover from?
Will my cyber insurance cover ransomware recovery services?
How can I prevent ransomware attacks in the future?
Ransomware Does Not Wait. Neither Should You.
Every minute of delay increases data loss and recovery costs. Call our emergency incident response team now or schedule a proactive security assessment.
Serving Raleigh, Durham, Chapel Hill, Cary, Apex, and the Research Triangle since 2002