Managed Security Services & MSSP • Chapel Hill, NC

Managed Security Services in Chapel Hill, NC

Chapel Hill’s healthcare systems, research institutions, and professional services firms operate in a threat landscape that demands 24/7 protection. Petronella Technology Group, Inc. is a managed security service provider delivering continuous SOC monitoring, extended detection and response, SIEM, threat intelligence, and compliance management for Chapel Hill organizations — backed by 30+ years of cybersecurity expertise and zero breaches among clients following our security program.

BBB Accredited Since 2003 • Founded 2002 • 2,500+ Clients • CMMC Certified Registered Practitioner

Why Chapel Hill Needs Managed Security

24/7 Protection for Chapel Hill’s Most Sensitive Data

Research data, patient records, and client information require security that never sleeps.

Attacks Strike After Hours

The majority of cyberattacks target overnight hours and weekends when internal staff are unavailable. Chapel Hill healthcare facilities, research labs, and businesses need monitoring that operates 24/7/365 — not just during business hours. Our SOC never sleeps.

HIPAA Requires Continuous Monitoring

HIPAA’s technical safeguards require audit controls and information system activity review. For Chapel Hill’s healthcare providers and UNC Health affiliates, our managed security services satisfy these requirements with continuous monitoring, alert triage, and documented incident response.

Close the Security Talent Gap

Building an internal SOC requires security analysts, threat hunters, and incident responders that are expensive to hire and difficult to retain. Our MSSP model gives Chapel Hill organizations a full security operations team at a fraction of the cost of building one internally.

Rapid Threat Containment

When our SOC detects a threat in your Chapel Hill environment, analysts contain it immediately — isolating compromised endpoints, blocking malicious connections, and initiating incident response before the threat spreads. Automated response capabilities reduce containment time from hours to minutes.

Local Expertise

MSSP Services Designed for Chapel Hill’s Institutions

Chapel Hill’s economy is uniquely concentrated in healthcare, education, and research — sectors that face the most sophisticated and persistent cyber threats. UNC Health operates one of the state’s largest healthcare networks, making Chapel Hill a target for ransomware groups that specialize in healthcare disruption. Research institutions managing NIH-funded data, clinical trial information, and genomic sequences face nation-state actors seeking intellectual property. Professional services firms on Franklin Street, East 54, and Meadowmont Village handle client data subject to confidentiality obligations and regulatory requirements.

Most Chapel Hill organizations lack the budget or headcount to operate a 24/7 security operations center internally. The cybersecurity talent shortage means even well-funded organizations struggle to recruit and retain qualified security analysts. This is precisely the gap that a managed security service provider fills.

Petronella Technology Group, Inc. delivers managed security services that provide Chapel Hill organizations with enterprise-grade security operations without the enterprise-grade cost. Our SOC monitors your endpoints, servers, cloud workloads, email, identity platforms, and network perimeter continuously. Human analysts triage every alert, applying contextual intelligence about your Chapel Hill organization’s operations to distinguish genuine threats from benign activity. When threats are confirmed, containment is immediate and documented.

For Chapel Hill healthcare organizations, our monitoring satisfies HIPAA technical safeguard requirements for audit controls and information system activity review. For research institutions, we align monitoring with NIST 800-171 and NIH data protection requirements. Every engagement includes compliance documentation that keeps your Chapel Hill organization audit-ready year-round.

What We Deliver

Managed Security Services for Chapel Hill

Enterprise-grade security operations at a fraction of the in-house cost.

24/7 SOC Monitoring & Alert Triage

Our Security Operations Center monitors your Chapel Hill environment around the clock. Every alert is reviewed by human analysts who understand your industry’s operational patterns — distinguishing a night-shift nurse accessing patient records from an attacker moving laterally through your network. Genuine threats are escalated and contained immediately with full documentation.

Extended Detection & Response (XDR)

We deploy XDR across endpoints, servers, cloud workloads, email, and identity platforms in your Chapel Hill environment. XDR correlates telemetry across all these surfaces to detect complex, multi-stage attacks that point solutions miss. Automated response capabilities isolate threats in seconds while human analysts investigate and remediate.

SIEM & Log Management

Security Information and Event Management collects, normalizes, and correlates log data from across your Chapel Hill IT environment. SIEM enables detection of threats that span multiple systems, provides the audit trail that compliance frameworks require, and supports forensic investigation when incidents occur. For HIPAA-covered entities, SIEM satisfies audit control requirements with searchable, tamper-evident log retention.

Vulnerability Management

Continuous vulnerability scanning identifies security weaknesses across your Chapel Hill infrastructure. We prioritize vulnerabilities based on exploitability, business impact, and exposure, then manage the patching and remediation process. Monthly vulnerability reports track your risk reduction over time and provide the evidence compliance auditors expect.

Dark Web Monitoring & Threat Intelligence

We monitor dark web marketplaces, paste sites, and threat actor forums for compromised credentials, leaked data, and indicators of targeting specific to your Chapel Hill organization. When compromised credentials are discovered, we trigger immediate password resets and investigate potential unauthorized access. Threat intelligence feeds inform our SOC analysts about emerging threats targeting Chapel Hill’s key industries.

Compliance Reporting & Documentation

Monthly security posture reports, quarterly executive threat briefings, and audit-ready compliance documentation are standard with every managed security engagement. For Chapel Hill healthcare organizations, reports map directly to HIPAA safeguard requirements. For research institutions, we align with NIST 800-171 and NIH expectations. For businesses pursuing SOC 2, our documentation supports Trust Services Criteria evidence packages.

Our Approach

How We Protect Chapel Hill Organizations

1

Security Assessment & Baseline

We assess your Chapel Hill organization’s current security posture, identify gaps, and establish a security baseline against which all future improvements are measured.

2

Security Stack Deployment

We deploy XDR, SIEM, email security, DNS filtering, vulnerability scanning, and dark web monitoring across your environment. Configuration is tailored to your Chapel Hill organization’s industry and compliance requirements.

3

24/7 Monitoring & Response

Our SOC monitors your Chapel Hill environment continuously. Threats are detected, triaged, contained, and documented by human analysts who understand your industry’s operational patterns.

4

Quarterly Reviews & Continuous Improvement

Quarterly posture reviews, executive briefings, and roadmap updates keep your security program calibrated to current threats and evolving compliance requirements.

Why Choose Petronella

Why Chapel Hill Chooses Petronella Technology Group, Inc. for Managed Security

Healthcare & Research Specialization

We understand Chapel Hill’s healthcare and research ecosystem. Our SOC analysts know the difference between legitimate clinical activity and suspicious behavior, reducing false positives and ensuring real threats are caught.

Zero Breach Track Record

Zero breaches among clients following our security program. For Chapel Hill organizations handling patient data, research IP, and client records, this track record provides the confidence your stakeholders demand.

Compliance Built In

Our managed security services produce the monitoring, logging, and documentation that HIPAA, SOC 2, CMMC, and NIST frameworks require. Compliance is a natural byproduct of how we operate — not an expensive add-on.

Local Presence, 24/7 Operations

Based in the Triangle with 24/7 SOC operations. For Chapel Hill incident response needs, we deploy on-site the same day. Our proximity and availability mean your security never depends on a distant, impersonal vendor.

FAQ

Frequently Asked Questions About Managed Security in Chapel Hill

What does your managed security service include?

24/7 SOC monitoring, XDR deployment and management, SIEM and log management, vulnerability management, dark web monitoring, threat intelligence, incident response, and compliance reporting. All for a predictable monthly cost.

Does your MSSP service satisfy HIPAA monitoring requirements?

Yes. Our 24/7 monitoring, SIEM logging, audit controls, and documented incident response satisfy HIPAA technical safeguard requirements for audit controls and information system activity review.

How does your SOC handle alerts?

Every alert is reviewed by human analysts who understand your industry. False positives are suppressed. Genuine threats are contained immediately, with your designated contacts notified according to escalation procedures. Full incident documentation is maintained for compliance and insurance purposes.

Can you monitor our cloud environments?

Yes. We monitor Microsoft 365, Azure, AWS, and Google Cloud environments alongside on-premises infrastructure. Cloud-specific detection rules identify misconfigurations, unauthorized access, and data exfiltration attempts.

What is the difference between MSSP and MDR?

MDR (Managed Detection and Response) focuses on endpoint and threat detection. MSSP is a broader service that includes monitoring, compliance management, vulnerability management, and security program oversight. Our managed security services encompass both MDR capabilities and full MSSP program management.

How quickly can you contain a threat in our Chapel Hill environment?

Automated response capabilities contain many threats within seconds. For complex threats requiring human investigation, our SOC analysts begin response immediately upon detection. Mean time to containment across our managed client base is measured in minutes, not hours.

Do you provide reporting for our board or leadership team?

Yes. Monthly security posture reports and quarterly executive threat briefings provide the metrics, trends, and risk assessments your Chapel Hill organization’s leadership needs to make informed security decisions.

How do we get started?

Call 919-348-4912 or schedule a consultation. We begin with a security assessment to understand your Chapel Hill organization’s current posture and design a managed security program tailored to your needs.

Ready for 24/7 Security for Your Chapel Hill Organization?

Schedule a security assessment with Petronella Technology Group, Inc. to evaluate your current posture and design a managed security program that protects your Chapel Hill healthcare practice, research institution, or business around the clock.

Petronella Technology Group, Inc. • 919-348-4912 • Raleigh, NC 27606 • BBB Accredited Since 2003 • Founded 2002 • 2,500+ Clients