Emergency Cyber Response

Your Business Is Under Attack.
Get Help Right Now.

Certified incident responders with 24+ years of experience. Ransomware recovery, data breach containment, and forensic investigation, all backed by AI-powered threat detection.

Key Takeaways

  • Disconnect compromised systems from your network immediately. Do not power them off.
  • The FBI advises against paying ransoms. 80% of organizations that pay get attacked again.
  • HIPAA breaches require HHS notification within 60 days. Missing this deadline compounds penalties.
  • The average data breach costs $4.88 million (IBM, 2024). Professional response reduces that by 55%.
  • Petronella Technology Group offers same-day emergency response in the Raleigh-Durham Triangle and remote triage nationwide.

Two Paths Forward: Choose What You Need

I Need Professional Help Now

Certified incident responders handle containment, forensics, recovery, and compliance reporting. CMMC Registered Practitioner. HIPAA certified.

Call 919-348-4912

I Want to Handle This Myself

Access Petronella Technology Group's Training Academy for step-by-step guides, incident response templates, and cybersecurity courses built for non-technical teams.

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The First 5 Things to Do When You Have Been Hacked

Isolate Affected Systems

Disconnect compromised machines from Wi-Fi and ethernet. Unplug network cables. Do NOT power off the systems. Live memory contains forensic evidence that disappears on shutdown.

Document Everything

Record timestamps, screenshots of ransom notes or suspicious activity, affected user accounts, and any files that appear encrypted or altered. This evidence is critical for forensic investigation and insurance claims.

Reset Credentials from a Clean Device

Change passwords for all administrative accounts, email, VPN, and cloud services. Use a device you know is not compromised. Enable multi-factor authentication on every account that supports it.

Contact Your Insurance Carrier

If you have cyber liability insurance, notify your carrier within the window specified in your policy, typically 24 to 72 hours. Late notification can void coverage. Your policy may also cover professional incident response costs.

Call a Professional Incident Response Team

Even if you believe you have contained the breach, attackers frequently leave backdoors for re-entry. A certified IR team uses AI-powered threat hunting to identify all points of compromise, not just the obvious ones. Call Petronella Technology Group at 919-348-4912.

Why Businesses Choose Petronella Technology Group

Petronella Technology Group combines deep cybersecurity expertise with AI-powered tools that detect threats traditional methods miss. Founded in 2002, we have protected businesses across healthcare, defense, finance, and government sectors for more than two decades.

24+Years in Business (Est. 2002)
30+Years Experience (Craig Petronella, CEO)
CMMCRegistered Practitioner
HIPAACertified Compliance

Emergency Services We Deliver

Ransomware Recovery

Forensic analysis of the ransomware strain, decryption where tools exist, backup restoration, and system hardening to prevent re-infection. We recover data without paying ransoms in the majority of cases.

Data Breach Containment

Identify the attack vector, close the vulnerability, assess the scope of data exposure, and begin regulatory notification if required. HIPAA, PCI-DSS, and state breach notification compliance included.

Digital Forensics

Court-admissible forensic investigation using industry-standard tools. Chain of custody documentation, timeline reconstruction, and attribution analysis. Evidence suitable for law enforcement referral and litigation.

AI-Powered Threat Hunting

Our proprietary AI tools analyze network traffic, endpoint telemetry, and log data to identify attacker persistence mechanisms that manual review misses. Typical detection improvement: 3x faster than traditional SIEM-only approaches.

Frequently Asked Questions

What should I do immediately after being hacked?
Disconnect affected systems from the network immediately. Do not turn off the machines, as forensic evidence may be lost. Document everything you observe, including timestamps and unusual activity. Contact a professional incident response team like Petronella Technology Group at 919-348-4912. Notify your insurance carrier if you have cyber liability coverage.
How much does emergency incident response cost?
Incident response costs vary based on the scope and severity of the breach. A typical small business engagement ranges from $5,000 to $50,000. The cost of NOT responding properly is significantly higher. The average data breach costs $4.88 million according to IBM's 2024 Cost of a Data Breach report. Petronella Technology Group offers free initial consultations to assess the situation before quoting a response plan.
How quickly can Petronella Technology Group respond to a cyber incident?
Petronella Technology Group provides same-day emergency response for businesses in the Raleigh-Durham Triangle area. Remote triage can begin within hours of initial contact. Our AI-powered threat detection tools allow us to rapidly assess the scope of an intrusion and begin containment while traditional methods would still be gathering data.
Should I pay the ransom in a ransomware attack?
The FBI and CISA advise against paying ransoms. Payment does not guarantee data recovery; approximately 80% of organizations that pay are attacked again. Petronella Technology Group specializes in ransomware recovery without payment, using forensic analysis, backup restoration, and decryption tools where available. Contact us at 919-348-4912 before making any payment decisions.
Does Petronella Technology Group handle HIPAA breach notification requirements?
Yes. Petronella Technology Group is HIPAA certified and assists healthcare organizations with the complete breach notification process. This includes the required notification to HHS within 60 days, individual patient notifications, and media notification for breaches affecting 500 or more individuals. We also help prepare the breach risk assessment documentation required under the HIPAA Breach Notification Rule.

Specific Attack? Find Your Recovery Guide

Each type of cyber attack requires different response steps. Select the guide that matches your situation for targeted recovery instructions.

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Every Minute Counts During a Cyber Attack

The average time between initial compromise and full data exfiltration is 16 hours (Mandiant M-Trends 2024). The sooner you engage professional responders, the more data and systems you can save.