Your Phone Number Was HijackedAct Fast to Limit the Damage
SIM swap attacks let criminals take over your phone number, bypass SMS 2FA, and drain bank accounts, crypto wallets, and email in minutes. The FBI Internet Crime Complaint Center 2024 Annual Report logged 982 SIM-swap complaints totaling approximately $26 million in direct losses in 20241. Speed is everything.
5 Steps After a SIM Swap
Most financial theft happens within the first two hours.
Call your carrier NOW to report and freeze the account
Change passwords from a secure device, starting with email
Remove SMS-based 2FA everywhere and switch to app-based or hardware keys
Audit all financial accounts for unauthorized transactions
File reports with FBI IC3, FTC, and local police
SIM Swap Recovery Services
Carrier Escalation
Direct work with carrier fraud departments to expedite number recovery. Account lockdown with PINs, port freezes, and SIM locks.
Full Account Audit
Systematic identification and securing of every account tied to your phone number across 50+ services.
Device Forensics
Analysis for keyloggers, RATs, and credential-stealing software that may have enabled the initial data gathering.
Dark Web Monitoring
Ongoing monitoring of dark web markets for your credentials, email addresses, and financial account details.
Frequently Asked Questions
What is a SIM swap attack?
A criminal convinces your carrier to transfer your number to their SIM card. They then receive all calls and texts, including SMS 2FA codes, giving access to email, banking, and crypto. The FBI IC3 2024 Annual Report recorded 982 SIM-swap complaints and roughly $26 million in direct losses that year1.
Can I get my number back?
Yes. Contact your carrier immediately. Most reverse the swap within hours once you verify identity. Visit a physical store with government ID for fastest resolution.
How do I prevent future SIM swaps?
Set a unique PIN with your carrier. Enable SIM lock and port freeze. Replace SMS 2FA with app-based authenticators or hardware keys. Consider Google Voice for 2FA numbers.
What does Petronella Technology Group do for SIM swap victims?
Carrier escalation, full account audit, SMS 2FA replacement, device forensics, dark web monitoring, and law enforcement filing assistance. Call 919-348-4912.
Related Resources
Every Minute Your Number Is Compromised, Accounts Are at Risk
Attackers move fast after a SIM swap. The sooner you lock down your number and secure your accounts, the less damage they can do.
Citations
- Federal Bureau of Investigation, Internet Crime Complaint Center, 2024 Annual Report. SIM Swap category statistics (982 complaints, approximately $26 million in direct losses). ic3.gov/AnnualReport/Reports/2024_IC3Report.pdf