UNIFIED COMMUNICATIONSSOLUTIONS
Integrate voice, video, messaging, presence, and collaboration into a single platform. PTG deploys and manages UC solutions that eliminate communication silos and drive productivity.
What Changes with UC
Fragmented Tools
Separate apps for calls, video, chat, and fax. Employees waste time switching between platforms.
Missed Calls
Desk phones, mobile, and voicemail operate independently. Customer inquiries fall through cracks.
Rising Legacy Costs
Separate phone lines, video subscriptions, and maintenance contracts add up fast.
Single Platform
Voice, video, messaging, and presence in one interface on every device.
Never Miss a Call
Calls ring simultaneously on desk, laptop, and mobile. Transfer between devices seamlessly.
30-50% Cost Reduction
Consolidate subscriptions and replace analog lines with SIP trunks.
UC Platform Options
Microsoft Teams Phone
Best for organizations already using Microsoft 365. Calling built into the Teams app.
Learn moreCisco CUCM
Enterprise-grade platform for large organizations needing advanced call center features.
Learn moreZultys MX
Excellent value for SMBs with built-in contact center and on-premises options.
Learn moreSoftware-Based VoIP
Open-source flexibility with Asterisk, FreePBX, or 3CX at lower cost.
Learn moreUC Questions Answered
What is unified communications?
UC integrates voice, video, messaging, and presence into one platform, replacing separate tools with a single interface.
How long does deployment take?
Two to four weeks for SMBs. Six to eight weeks for larger multi-site deployments. PTG runs parallel testing before cutover.
What bandwidth do we need?
Each voice call needs about 100 Kbps, each video call 1-2 Mbps. PTG evaluates your connection and configures QoS to prioritize voice traffic.
Is UC secure?
Yes. Enterprise platforms encrypt traffic with TLS and SRTP. PTG configures access controls and retention policies for HIPAA, CMMC, and other compliance needs.
Can UC integrate with our CRM?
Yes. Most platforms support Salesforce, HubSpot, and ConnectWise integration for click-to-call and automatic caller ID matching.
More Communication Solutions
Unify Your Communications Today
Contact PTG for a comprehensive UC assessment and platform recommendation.