Linux Server Support in Raleigh-Durham
Expert Linux server administration including Ubuntu, CentOS, Red Hat, and Debian for web servers, databases, and applications. PTG provides enterprise-grade server expertise for businesses across the Triangle that need reliable, secure, and well-maintained server infrastructure without building an in-house team.
24/7 Monitoring • Proactive Maintenance • Security Hardening • Expert Support
Complete Server Management
24/7 Server Monitoring
PTG monitors your servers around the clock for performance issues, hardware failures, security threats, and capacity problems. Automated health checks run continuously, and our team is alerted immediately when thresholds are breached. Problems are identified and addressed before they impact your users, maintaining the uptime that your Raleigh-Durham business depends on for daily operations.
Patch Management & Updates
Unpatched servers are the leading cause of security breaches. PTG manages operating system patches, application updates, and firmware upgrades across your server environment. Updates are tested before deployment, applied during maintenance windows to minimize disruption, and verified post-installation. Your servers stay current and secure without disrupting business operations.
Security Hardening
PTG configures servers with security best practices including least-privilege access controls, firewall rules, encryption, audit logging, and intrusion detection. Every server is hardened according to CIS benchmarks and industry-specific compliance requirements. Whether you run Windows Server, Linux, or Unix, PTG ensures your server environment meets the security standards your Triangle-area business requires.
Linux Server Support Questions Answered
Does PTG support both Windows and Linux servers?
Yes. PTG provides expert support for Windows Server, Linux (Ubuntu, CentOS, Red Hat, Debian), and Unix environments. Our team holds certifications across multiple platforms and can manage heterogeneous server environments with ease.
Can PTG manage servers located at our office?
Yes. PTG manages servers regardless of location — your office, a colocation facility, or the cloud. Remote monitoring and management tools give us full visibility and control, with on-site visits available throughout the Triangle when hands-on work is required.
What is included in managed server support?
Managed server support includes 24/7 monitoring, patch management, security hardening, backup verification, performance optimization, capacity planning, and unlimited support requests. Everything needed to keep your servers running securely and reliably is covered under a predictable monthly fee. Call 919-348-4912 for pricing.
Why Choose Petronella Technology Group for Server Support
Petronella Technology Group has been a trusted provider of server support solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.
Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.
Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique server support challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.
Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.
Based in Raleigh, North Carolina, we provide both on-site and remote server support support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.
How Our Server Support Services Work
Our proven process ensures that every client receives a tailored server support solution built on thorough analysis, expert implementation, and ongoing support.
01
Discovery & Assessment
We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to server support. This assessment forms the foundation for a solution that aligns with your business goals.
02
Custom Solution Design
Our engineering team designs a customized server support plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.
03
Professional Implementation
We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.
04
Ongoing Support & Optimization
After deployment, we provide continuous monitoring, maintenance, and optimization of your server support infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.
Frequently Asked Questions About Linux Server Support in Raleigh-Durham
Q: What server support does Petronella Technology Group offer?
Petronella Technology Group provides comprehensive server support including dedicated server hosting, colocation services, managed hosting, server installation and configuration, server monitoring, maintenance, and support. We support Windows Server, Linux, and virtual server environments. Whether you need a single dedicated server or a full data center solution, our team designs and manages server infrastructure that delivers the performance, security, and reliability your business demands.
Q: What is colocation and how does it benefit my business?
Colocation allows you to house your own server hardware in a professional data center facility with enterprise-grade power, cooling, physical security, and network connectivity. This eliminates the need to build and maintain your own server room while giving you full control over your hardware and software. Benefits include reduced infrastructure costs, improved uptime with redundant power and cooling, enhanced physical security, and access to high-bandwidth network connections that would be cost-prohibitive at your office location.
Q: How do you ensure server uptime and reliability?
Petronella Technology Group implements multiple layers of redundancy and monitoring to ensure maximum server uptime. This includes redundant power systems with UPS and generator backup, redundant network connections, RAID storage configurations, real-time monitoring with automated alerting, proactive maintenance scheduling, and documented disaster recovery procedures. Our monitoring systems detect and alert on hardware issues, performance degradation, and security events around the clock.
Q: Can you migrate my servers from on-premises to a hosted environment?
Yes, we specialize in server migration projects including physical-to-virtual (P2V) conversions, on-premises to cloud migrations, and data center relocations. Our migration process includes thorough pre-migration assessment, detailed planning, testing, staged migration execution, and post-migration validation. We minimize downtime by performing most migration work during off-hours and maintaining rollback capabilities throughout the process.
Q: What security measures do you implement for server environments?
Our server security practices include operating system hardening following CIS Benchmarks, firewall configuration, intrusion detection and prevention, regular security patching, antivirus and anti-malware protection, access controls with least-privilege principles, encrypted backups, log monitoring and analysis, and vulnerability scanning. Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner and CMMC Registered Practitioner, ensuring that security is foundational to every server environment we manage.
Ready to Improve Your Server Support Strategy?
Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert server support solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.
BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC