Mobile Solutions

iPhone Exchange Server Support

Seamless iPhone and iPad integration with your Microsoft Exchange environment. Get business email, calendar, and contacts synced securely on every Apple device in your organization.

Exchange on iPhone Should Just Work

Connecting iPhones and iPads to Microsoft Exchange should be straightforward, but in practice, businesses across Raleigh, Durham, and the Triangle frequently encounter sync issues, authentication problems, certificate errors, and configuration challenges. When mobile email stops working, employees lose access to critical communications and scheduling tools. Petronella Technology Group specializes in Exchange ActiveSync configuration for Apple devices, ensuring reliable, secure email synchronization across your entire mobile fleet.

Key Features & Benefits

Exchange ActiveSync Setup

Professional configuration of Exchange email, calendar, contacts, and tasks on iPhones and iPads with optimized sync settings.

Certificate Management

Installation and management of SSL certificates for secure Exchange connectivity from mobile devices.

Authentication Configuration

Setup of modern authentication, multi-factor authentication, and conditional access policies for Exchange mobile access.

Sync Troubleshooting

Expert diagnosis and resolution of sync failures, duplicate items, calendar conflicts, and connectivity issues.

Security Policy Enforcement

Exchange mobile device policies including remote wipe, password requirements, and encryption verification.

Migration Support

Assistance migrating from on-premises Exchange to hosted Exchange or Microsoft 365 with uninterrupted mobile access.

Frequently Asked Questions

Why does my iPhone keep losing Exchange connection?

Common causes include expired certificates, authentication changes, network restrictions, and iOS update compatibility issues. Our team diagnoses the root cause and implements a permanent fix.

Can you set up Exchange on all our iPhones?

Yes. We configure Exchange on individual devices or deploy configurations at scale through MDM for organizations with many Apple devices.

Is Exchange on iPhone HIPAA-compliant?

When properly configured with encryption, authentication, and remote wipe capability, Exchange on iPhone can meet HIPAA technical safeguard requirements.

Do you support Microsoft 365 on iPhone?

Yes. Microsoft 365 (formerly Office 365) uses the same ActiveSync protocol, and we configure it on iPhones with the same expertise.

What if we are migrating from Exchange to Microsoft 365?

We handle the mobile device reconfiguration as part of the migration, ensuring uninterrupted email access on all Apple devices throughout the transition.

Fix Your iPhone Exchange Issues

Contact us to get reliable Exchange email working on every iPhone and iPad in your organization.

Contact Us for Exchange Support

Call 919-348-4912

Petronella Technology Group, Inc. • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606

Why Choose Petronella Technology Group for Server Support

Petronella Technology Group has been a trusted provider of server support solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.

Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.

Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique server support challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.

Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.

Based in Raleigh, North Carolina, we provide both on-site and remote server support support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.

How Our Server Support Services Work

Our proven process ensures that every client receives a tailored server support solution built on thorough analysis, expert implementation, and ongoing support.

01

Discovery & Assessment

We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to server support. This assessment forms the foundation for a solution that aligns with your business goals.

02

Custom Solution Design

Our engineering team designs a customized server support plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.

03

Professional Implementation

We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.

04

Ongoing Support & Optimization

After deployment, we provide continuous monitoring, maintenance, and optimization of your server support infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.

Frequently Asked Questions About iPhone Exchange Server Support

Q: What server support does Petronella Technology Group offer?

Petronella Technology Group provides comprehensive server support including dedicated server hosting, colocation services, managed hosting, server installation and configuration, server monitoring, maintenance, and support. We support Windows Server, Linux, and virtual server environments. Whether you need a single dedicated server or a full data center solution, our team designs and manages server infrastructure that delivers the performance, security, and reliability your business demands.

Q: What is colocation and how does it benefit my business?

Colocation allows you to house your own server hardware in a professional data center facility with enterprise-grade power, cooling, physical security, and network connectivity. This eliminates the need to build and maintain your own server room while giving you full control over your hardware and software. Benefits include reduced infrastructure costs, improved uptime with redundant power and cooling, enhanced physical security, and access to high-bandwidth network connections that would be cost-prohibitive at your office location.

Q: How do you ensure server uptime and reliability?

Petronella Technology Group implements multiple layers of redundancy and monitoring to ensure maximum server uptime. This includes redundant power systems with UPS and generator backup, redundant network connections, RAID storage configurations, real-time monitoring with automated alerting, proactive maintenance scheduling, and documented disaster recovery procedures. Our monitoring systems detect and alert on hardware issues, performance degradation, and security events around the clock.

Q: Can you migrate my servers from on-premises to a hosted environment?

Yes, we specialize in server migration projects including physical-to-virtual (P2V) conversions, on-premises to cloud migrations, and data center relocations. Our migration process includes thorough pre-migration assessment, detailed planning, testing, staged migration execution, and post-migration validation. We minimize downtime by performing most migration work during off-hours and maintaining rollback capabilities throughout the process.

Q: What security measures do you implement for server environments?

Our server security practices include operating system hardening following CIS Benchmarks, firewall configuration, intrusion detection and prevention, regular security patching, antivirus and anti-malware protection, access controls with least-privilege principles, encrypted backups, log monitoring and analysis, and vulnerability scanning. Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner and CMMC Registered Practitioner, ensuring that security is foundational to every server environment we manage.

Ready to Improve Your Server Support Strategy?

Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert server support solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.

BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC

Since 2002Serving Businesses
BBB AccreditedSince 2003
2,500+Businesses Served
Raleigh, NCTriangle Area