Managed IT
Managed IT Services for Linux
Expert Linux administration, monitoring, and support for businesses running Linux servers and workstations. Our team manages your Linux infrastructure so you can focus on your business.
Linux Requires Specialized Expertise
Linux powers critical infrastructure for businesses across the Raleigh-Durham area -- from web servers and databases to development environments and network appliances. While Linux is powerful and cost-effective, it requires specialized knowledge to configure, secure, and maintain properly. Finding qualified Linux administrators is challenging and expensive. Petronella Technology Group provides managed IT services specifically for Linux environments, bringing deep open-source expertise to your business without the cost of a dedicated Linux administrator.
Key Features & Benefits
Server Administration
Expert management of Linux servers including installation, configuration, hardening, and ongoing maintenance across all major distributions.
Security & Patching
Regular security updates, kernel patches, and vulnerability assessments specific to your Linux environment and distribution.
Performance Optimization
Monitoring and tuning of Linux system performance, including memory management, disk I/O, network configuration, and application optimization.
Backup & Recovery
Linux-specific backup solutions that protect your data with tested recovery procedures for rapid restoration.
24/7 Monitoring
Continuous monitoring of your Linux systems for uptime, performance, security events, and potential hardware issues.
Mixed Environment Support
We manage Linux alongside Windows, macOS, and other platforms, providing unified support for heterogeneous environments.
Frequently Asked Questions
What Linux distributions do you support?
We support all major distributions including Ubuntu, Red Hat Enterprise Linux, CentOS, Debian, SUSE, and their derivatives.
Can you manage our Linux servers remotely?
Yes. Most Linux server management is performed remotely through secure SSH connections. On-site service is available when needed for hardware issues.
Do you support containerized environments?
Yes. We manage Docker and Kubernetes environments on Linux, including container orchestration, networking, and security.
How do you handle Linux security?
We implement defense-in-depth strategies including firewall configuration, SELinux/AppArmor policies, regular patching, intrusion detection, and log analysis.
Can you migrate us from Windows to Linux?
We can assess the feasibility of migration and plan a transition strategy that minimizes disruption to your operations.
Get Expert Linux Management
Contact us for professional Linux administration and support for your business infrastructure.
Schedule a ConsultationCall 919-348-4912
Petronella Technology Group, Inc. • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606
Why Choose Petronella Technology Group for Managed It Services
Petronella Technology Group has been a trusted provider of managed IT services solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.
Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.
Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique managed IT services challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.
Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.
Based in Raleigh, North Carolina, we provide both on-site and remote managed IT services support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.
How Our Managed It Services Services Work
Our proven process ensures that every client receives a tailored managed IT services solution built on thorough analysis, expert implementation, and ongoing support.
01
Discovery & Assessment
We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to managed IT services. This assessment forms the foundation for a solution that aligns with your business goals.
02
Custom Solution Design
Our engineering team designs a customized managed IT services plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.
03
Professional Implementation
We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.
04
Ongoing Support & Optimization
After deployment, we provide continuous monitoring, maintenance, and optimization of your managed IT services infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.
Frequently Asked Questions About Managed IT Services for Linux
Q: What is included in Petronella Technology Group's managed IT services?
Our managed IT services provide comprehensive technology management including 24/7 network monitoring, helpdesk support, patch management, antivirus and security management, backup management, vendor coordination, and strategic IT planning. We act as your complete IT department or supplement your existing team, ensuring every aspect of your technology infrastructure is proactively maintained and optimized for performance, security, and reliability.
Q: How does managed IT save my business money compared to break-fix support?
Break-fix IT support operates on a reactive model where you pay per incident, which leads to unpredictable costs and prolonged downtime. Managed IT services operate on a proactive model with a fixed monthly fee, allowing you to budget accurately while preventing issues before they cause disruption. Studies consistently show that proactive IT management reduces downtime, extends hardware life, improves security posture, and lowers total cost of ownership compared to reactive approaches.
Q: Can you manage both on-premises and cloud infrastructure?
Yes, Petronella Technology Group manages hybrid environments that include on-premises servers, cloud platforms such as Microsoft Azure and AWS, and Software-as-a-Service applications like Microsoft 365. Our team has expertise across Windows Server, Linux, macOS, and virtualization platforms including VMware and Hyper-V. We provide a unified management approach that gives you complete visibility and control over your entire IT ecosystem regardless of where your systems are hosted.
Q: How quickly can you respond to IT emergencies?
Our managed IT clients receive priority response for all support requests. Critical issues are addressed immediately through our 24/7 monitoring and alerting systems. For non-emergency requests, our helpdesk team typically responds within 15 to 30 minutes during business hours. We maintain defined Service Level Agreements (SLAs) that specify response and resolution times for different priority levels, ensuring accountability and transparency in every interaction.
Q: What size businesses do you serve with managed IT services?
Petronella Technology Group serves businesses of all sizes, from small businesses with 5 to 10 employees to mid-market organizations with hundreds of users. Having served more than 2,500 businesses since 2002, we have the experience and scalability to tailor our managed IT services to fit your specific needs. Whether you need a complete outsourced IT department or supplemental support for your existing team, we design service plans that match your operational requirements and growth trajectory.
Ready to Improve Your Managed It Services Strategy?
Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert managed IT services solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.
BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC