All articles
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Valve notifies Steam hardware customers of a data breach
Valve has notified Steam hardware customers in Europe that hackers stole their data after compromising its shipping partner, CEVA Logistics.
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Digital Twins for Supply Chain Resilience and Visibility
Digital twins give supply chain teams a simulation ready model for testing disruptions, from inventory risk and carrier delays to full network redesign.
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Hackers Breach TrueConf and Trojanize Client Installers
Threat actors under the Head Mare banner breached TrueConf video conferencing infrastructure to replace client installers with backdoored versions.
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Patch-First Incident Response for SaaS Contact Center
How patch-first incident response shortens SaaS contact center outages by finding the recent change behind a regression instead of defaulting to rollbacks.
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Ransomware attacks spike as world distracted by AI
Ransomware attacks are spiking as organizations redirect attention toward AI capabilities and threat actors exploit the distraction across every sector.
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Human-Led QA Metrics to Improve GenAI in Contact Centers
Human-led QA metrics tie GenAI contact center outputs to real customer outcomes; see scoring rubrics, sampling plans and calibration sessions.
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3.8 Million Impacted by Unlimited Technology Systems Data Breach
A breach at a third-party data center exposed personal, medical, and health insurance information, impacting 3.8 million people.
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SOX Compliance Checklist for IT General Controls
A SOX compliance checklist for IT general controls: scoping, access management, change management, operations, and the evidence your auditor will test.
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Penetration Testing Cost: What Drives the Price
Penetration testing cost varies widely by scope. Learn the pricing models, scope variables, and compliance drivers that determine what you actually pay.
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Service Level Agreements for AI Agents Customer Support
What service level agreements for AI agents in customer support should cover, from response timing and correctness to safety, escalation and observability.
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Chinese-Made Zbtlink Routers Ship With Root Backdoor
Researchers disclosed a factory-shipped backdoor in at least 20 Chinese Zbtlink router models, present across all 21 current firmware images.
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Google Workspace HIPAA Compliance: Gmail, Chat, Drive, Meet
Yes, Google Workspace HIPAA compliant email is possible. Learn which services the Google BAA covers, how to accept it, and the settings HIPAA requires.
