Archive for the ‘Support’ Category

Updates, Failed Patches, & More Updates

Thursday, June 2nd, 2022

Just a few weeks ago, we asked how many more patch Tuesdays we had left before pieces of the cookie began to crumble a bit. Microsoft answered the question by issuing an out-of-band update when one of their patches recently failed, and left users unable to authenticate. For this specific situation, you must manually download […]

How to Choose the Right IT Provider for Your Business

Wednesday, August 11th, 2021

Get straight talk from an IT insider about how to choose the right IT provider for your company.…/cons…/free-it-consultation/

Protecting Your Remote Workers

Monday, February 1st, 2021

It’s been almost a year now, since the pandemic seemingly turned our worlds upside-down in what was seemingly an instant.  Many workers who had never worked remotely began doing so on a regular basis.  And while that was immensely helpful in curtailing the spread of the physical virus, e-viruses have flourished, as anyone with even […]

Petronella Technology Group Still Open During COVID-19

Friday, March 20th, 2020

Right now, in this time of utter uncertainty, there is a lot of anxiety going around and a lot of questions that just can’t be answered yet: “Can I still work?” “Will I have enough supplies to survive?” “Am I going to be able to keep my home office safe from hackers?” One thing you […]

Coronavirus: Working from Home

Friday, March 13th, 2020

There are a myriad of reasons not to allow workers to work remotely… From security concerns to productivity issues, it’s hard to give up the ability to monitor what your staff is doing. But there are certain times when it is the only real option you have.  One of the biggest advantages to being able […]

Former Head of NSA Left Retirement to Help Cybersecurity Shortfall

Wednesday, February 26th, 2020

There is a national shortage of cybersecurity specialists, and the former head of the NSA, Mike McConnell, is actively trying to fix that issue. McConnell is a DC professional but is now splitting his time between there and the University of South Florida, in an attempt to fill in this gap of about 500,000 professionals […]

Authenticate Your Google Account With Your iPhone

Thursday, January 16th, 2020

Among all the security features available today, two-factor authentication (2FA) is by far one of the most important, and apparently, Google is aware of that!  In their most recent iOS “Smart Lock” app update, they included a feature that will allow you to use your iPhone as a physical 2FA device.  After you set it […]

Microsoft’s Comprehensive End of Support List for 2020

Tuesday, January 14th, 2020

I know you are all aware of what I’m about to tell you, but just in case you momentarily forgot, I’m going to refresh your memory… Every year, Microsoft stops supporting select versions of its software.  What this means is that they discontinue any sort of security updates or patches.   What does this mean for […]

Just How Not “HIPAA Mandatory” Is Encryption?

Wednesday, January 8th, 2020

In case you were ever wondering if your practice needs to encrypt its ePHI? Let the $3 million HIPAA penalty paid last month by the University of Rochester Medical Center (URMC), one of the largest medical systems in NY State, serve as a warning. The Department of Health and Human Services’ Office for Civil Rights […]

Ransomware Threat to Healthcare Organizations [Webinar]

Monday, May 22nd, 2017

While the spread of the recent endemic Ransomware has slowed down for now, this incident serves as a reminder to ensure adequate precautions are in place. New forms of this class of malware are deployed often, and several variations of the Wannacrypt edition have already been identified. Official details from government departments involved in the […]

Microsoft Announces End of Support for 2017

Wednesday, December 14th, 2016

Microsoft will be ending or scaling back support for dozens of products starting in 2017.  The list of products includes versions of Outlook, Word, Excel and PowerPoint.  Here’s a full list: Microsoft SQL Server 2012 Service Pack 2 Microsoft SQL Server 2014 Service Pack 1 Microsoft Excel for Mac 2011 Microsoft Lync for Mac 2011 […]

How the NSA Used MS Word Macros

Monday, June 13th, 2016

There have been new revelations about the US government’s spy program thanks to a series of Edward Snowden’s emails to the NSA’s SIGINT Oversight and Compliance Division released due to a Freedom of Information Act request. We’ve warned people time and again how macros embedded within Word documents are a prime attack vector of hackers, […]