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Charter Spectrum's Dangerous WiFi Security Advice

Posted: January 25, 2017 to Cybersecurity.

Tags: Data Breach, Malware, Cloud Security

"Change your WiFi password and show guests where your loyalty lies! #ThatsMyTeam." That was a message from Charter Spectrum's Twitter account, @GetSpectrum. Do you see any problem there? Charter is one of the largest TV and internet providers in the country. Having a message about something topical, like the upcoming Super Bowl, is fine. Reminding people to change their passwords is a great idea. Telling people to change their passwords to something as simple as their favored team, not so wise. Think about it. Charter has about 25 million customers. If 25 million Charter customers changed their WiFi passwords to something having to do with two teams, hackers would have a field day. Instead of taking the advice to set your WiFi password to a sports team, let this just serve as a reminder to set your password to something strong, with a mix of capital and lowercase letters, numbers and maybe a few other special characters. Charter has since removed the tweet.

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Craig Petronella, CEO and Founder of Petronella Technology Group
CEO, Founder & AI Architect, Petronella Technology Group

Craig Petronella founded Petronella Technology Group in 2002 and has spent more than 30 years working at the intersection of cybersecurity, AI, compliance, and digital forensics. He holds the CMMC Registered Practitioner credential (RP-1372) issued by the Cyber AB, is an NC Licensed Digital Forensics Examiner (License #604180-DFE), and completed MIT Professional Education programs in AI, Blockchain, and Cybersecurity. Craig also holds CompTIA Security+, CCNA, and Hyperledger certifications.

He is an Amazon #1 Best-Selling Author of 15+ books on cybersecurity and compliance, host of the Encrypted Ambition podcast (95+ episodes on Apple Podcasts, Spotify, and Amazon), and a cybersecurity keynote speaker with 200+ engagements at conferences, law firms, and corporate boardrooms. Craig serves as Contributing Editor for Cybersecurity at NC Triangle Attorney at Law Magazine and is a guest lecturer at NCCU School of Law. He has served as a digital forensics expert witness in federal and state court cases involving cybercrime, cryptocurrency fraud, SIM-swap attacks, and data breaches.

Under his leadership, Petronella Technology Group has served 2,500+ clients, maintained a zero-breach record among compliant clients, earned a BBB A+ rating every year since 2003, and been featured as a cybersecurity authority on CBS, ABC, NBC, FOX, and WRAL. The company leverages SOC 2 Type II certified platforms and specializes in AI implementation, managed cybersecurity, CMMC/HIPAA/SOC 2 compliance, and digital forensics for businesses across the United States.

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