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Inaccurate Medical Records Cost $1 Billion

Posted: November 17, 2017 to Compliance.

Tags: Compliance, HIPAA, NIST

When you go to the hospital, you have faith that you can rely on your medical records, right? That wasn't the case for Stjepan Tot. Tot died of cancer and, as a lawsuit filed by his estate, wasn't able to determine when his symptoms first appeared because "his medical records failed to accurately display his medical history on progress notes." The estate is seeking $999 million in damages. The defendant in this case? eClinicalWorks. If that name sounds familiar, they're a company that handles health records that got slapped with a penalty several months ago. The lawsuit against eClicnialWorks also says that millions of patients have compromised health records. Other complaints state that they fail to reliably record diagnostic imagine orders, don't meet audit log or portability requirements, and that they don't meet certification criteria. The jury's still out (bad pun intended) as to whether Tot's estate will win the lawsuit or if it will actually cost eClinicalWords nearly a billion dollars, but it's another black eye for the company used by 850,000 healthcare providers.

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About the Author

Craig Petronella, CEO and Founder of Petronella Technology Group
CEO, Founder & AI Architect, Petronella Technology Group

Craig Petronella founded Petronella Technology Group in 2002 and has spent more than 30 years working at the intersection of cybersecurity, AI, compliance, and digital forensics. He holds the CMMC Registered Practitioner credential (RP-1372) issued by the Cyber AB, is an NC Licensed Digital Forensics Examiner (License #604180-DFE), and completed MIT Professional Education programs in AI, Blockchain, and Cybersecurity. Craig also holds CompTIA Security+, CCNA, and Hyperledger certifications.

He is an Amazon #1 Best-Selling Author of 15+ books on cybersecurity and compliance, host of the Encrypted Ambition podcast (95+ episodes on Apple Podcasts, Spotify, and Amazon), and a cybersecurity keynote speaker with 200+ engagements at conferences, law firms, and corporate boardrooms. Craig serves as Contributing Editor for Cybersecurity at NC Triangle Attorney at Law Magazine and is a guest lecturer at NCCU School of Law. He has served as a digital forensics expert witness in federal and state court cases involving cybercrime, cryptocurrency fraud, SIM-swap attacks, and data breaches.

Under his leadership, Petronella Technology Group has served 2,500+ clients, maintained a zero-breach record among compliant clients, earned a BBB A+ rating every year since 2003, and been featured as a cybersecurity authority on CBS, ABC, NBC, FOX, and WRAL. The company leverages SOC 2 Type II certified platforms and specializes in AI implementation, managed cybersecurity, CMMC/HIPAA/SOC 2 compliance, and digital forensics for businesses across the United States.

CMMC-RP NC Licensed DFE MIT Certified CompTIA Security+ Expert Witness 15+ Books
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