Case Study — Accounting & Financial

How PTG Secured Accounting & Financial Firms in the Triangle

Discover how Petronella Technology Group transformed cybersecurity, IT infrastructure, and compliance posture for accounting and financial services firms across the Raleigh-Durham-RTP Triangle. From protecting sensitive financial data to achieving regulatory compliance, PTG delivered measurable results that strengthened defenses and enabled business growth for firms handling millions in client assets.

The Challenge

Why Accounting Firms in the Triangle Needed Help

Accounting and financial services firms in the Raleigh-Durham-RTP Triangle operate at the intersection of sensitive data and regulatory scrutiny. Every day, these organizations handle Social Security numbers, tax identification numbers, bank account details, financial statements, payroll records, investment portfolios, and other highly confidential information that makes them prime targets for cybercriminals. The accounting industry has experienced a dramatic surge in targeted attacks, with cybercriminals deploying sophisticated phishing campaigns timed around tax season, business email compromise schemes targeting wire transfers, and ransomware attacks designed to lock critical financial data during the busiest periods of the year.

The firms that came to PTG for help shared common pain points that threatened both their operations and their client relationships. Many were operating with outdated IT infrastructure that lacked basic security controls. Firewalls were misconfigured or running expired firmware. Workstations were unpatched and running vulnerable software versions. Email systems lacked advanced threat protection, leaving staff exposed to increasingly convincing phishing attacks. Backup systems, where they existed at all, had not been tested and would likely fail in a real disaster recovery scenario. Most critically, these firms had no formal incident response plan and no clear understanding of their regulatory obligations under frameworks like the IRS Safeguards Rule, Gramm-Leach-Bliley Act, SOX, PCI DSS, or state data protection laws.

The human element compounded these technical vulnerabilities. Accounting professionals, focused on serving their clients and meeting deadlines, had received little or no security awareness training. Staff routinely clicked on suspicious email links, used weak or reused passwords across multiple systems, shared files through unsecured channels, and failed to recognize the warning signs of social engineering attacks. Several firms had already experienced security incidents ranging from compromised email accounts to unauthorized access to client data, prompting them to seek a comprehensive security partner who could address both the technology gaps and the human factors driving their vulnerability.

The PTG Solution

A Comprehensive Approach to Financial Sector Security

Petronella Technology Group developed a multi-phase cybersecurity and IT transformation program specifically designed for the accounting and financial services firms it serves across the Raleigh-Durham-RTP Triangle. Led by founder Craig Petronella and executed by skilled team members including professionals like Autumn Wilkins, the program addressed every layer of the security stack while maintaining the operational continuity these firms needed to continue serving their clients without disruption.

The engagement began with PTG's proprietary comprehensive security assessment, a thorough evaluation of each firm's IT environment, security controls, compliance posture, and operational workflows. This assessment included network vulnerability scanning, endpoint configuration reviews, email security analysis, backup and disaster recovery evaluation, physical security inspection, and employee security behavior assessment. The results were compiled into a detailed report with prioritized remediation recommendations organized by risk severity and implementation complexity, giving firm leadership clear visibility into their most critical vulnerabilities and a roadmap for addressing them systematically.

Phase two focused on infrastructure hardening and security control deployment. PTG replaced outdated firewalls with enterprise-grade next-generation firewalls configured with intrusion prevention, content filtering, and advanced threat detection capabilities. All workstations and servers were enrolled in PTG's managed endpoint detection and response platform, providing real-time monitoring and automated threat containment. Email systems were secured with advanced anti-phishing, anti-spoofing, and attachment sandboxing technologies. Multi-factor authentication was deployed across all business-critical systems including accounting software, client portals, email, VPN access, and cloud applications. Secure file sharing solutions replaced the ad hoc methods previously used to exchange documents with clients, ensuring that sensitive financial data was encrypted both in transit and at rest.

Phase three addressed compliance requirements and human factors. PTG worked with each firm to develop written information security policies, incident response plans, business continuity plans, and data retention policies aligned with IRS Safeguards Rule requirements, Gramm-Leach-Bliley Act provisions, and applicable state data protection regulations. Comprehensive security awareness training was rolled out to all staff, with ongoing simulated phishing campaigns to reinforce lessons and track improvement over time. PTG established a continuous monitoring and management relationship with each firm, providing 24/7 security monitoring, regular vulnerability assessments, quarterly security reviews, and on-demand support to ensure that security posture improved continuously rather than degrading over time.

Key Capabilities

Solutions Deployed for Accounting & Financial Clients

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Advanced Endpoint Protection

PTG deployed enterprise-grade endpoint detection and response solutions across all workstations, laptops, and servers within each accounting firm's environment. These solutions provide real-time behavioral monitoring that detects and automatically contains suspicious activity including ransomware encryption attempts, credential harvesting, unauthorized data access, and lateral movement. Unlike traditional antivirus software that relies on signature-based detection and misses novel threats, PTG's EDR platform uses machine learning and behavioral analysis to identify threats based on their actions, providing protection against zero-day exploits and advanced persistent threats that specifically target financial data. The platform integrates with PTG's security operations workflow to ensure that every alert is triaged, investigated, and resolved by trained security professionals.

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Email Security & Anti-Phishing

Recognizing that email is the primary attack vector against accounting firms, PTG implemented multi-layered email security that goes far beyond basic spam filtering. The solution includes advanced anti-phishing protection that analyzes email headers, content, links, and sender reputation to identify sophisticated phishing attempts including those that impersonate clients, regulators, or software vendors. Attachment sandboxing technology detonates suspicious file attachments in an isolated environment before delivery, preventing malware from reaching user inboxes. Domain-based authentication protocols including SPF, DKIM, and DMARC were configured to prevent email spoofing. Additionally, URL rewriting and real-time link scanning protect users who do click on links by checking destinations against threat intelligence feeds at the moment of click, not just at the time of delivery.

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Compliance Framework Implementation

PTG guided each accounting firm through a structured compliance implementation process covering the IRS Safeguards Rule, which requires tax preparers to maintain a written information security plan protecting federal tax information, and the Gramm-Leach-Bliley Act, which mandates financial institutions protect consumer financial data. This work included developing comprehensive written information security plans, conducting formal risk assessments, implementing required administrative, technical, and physical safeguards, establishing employee training programs, and creating vendor management procedures. PTG also helped firms prepare for audits by organizing compliance documentation, establishing evidence collection processes, and conducting internal assessments to identify and address gaps before external auditors arrived.

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Backup & Disaster Recovery

PTG replaced unreliable or nonexistent backup systems with a robust, tested backup and disaster recovery solution designed for the unique needs of accounting firms. The solution provides automated daily backups of all critical systems, accounting software databases, client files, email archives, and business documents with both local and cloud-based copies for redundancy. Crucially, PTG conducts regular backup verification tests and full disaster recovery drills to confirm that data can be restored within defined recovery time objectives. This is particularly critical for accounting firms during tax season, when the loss of even a few hours of work or client data could have catastrophic consequences for client relationships and regulatory compliance.

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Security Awareness Training

PTG implemented comprehensive security awareness training programs customized for the accounting profession. Training content addresses the specific threats targeting accounting firms, including tax-season phishing campaigns, W-2 scams, wire transfer fraud, client impersonation, and social engineering attacks that exploit the trust relationships between accountants and their clients. The program includes initial training for all staff members, regular refresher sessions aligned with seasonal threat patterns, and ongoing simulated phishing exercises that measure employee susceptibility and provide instant educational feedback when users fall for test scenarios. Firms can track improvement metrics through PTG's reporting dashboard, demonstrating due diligence to regulators and clients.

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Secure Client File Exchange

Replacing insecure methods like unencrypted email attachments and consumer-grade file sharing services, PTG deployed secure client portal solutions that enable accounting firms to exchange sensitive documents with clients safely. These portals provide end-to-end encryption for all uploaded documents, user authentication with multi-factor verification, audit trails that log every file access and download, automatic file expiration policies, and compliance-friendly retention management. The result is a professional, branded experience that protects client data throughout its lifecycle while making document exchange more convenient for both the firm and its clients, eliminating the security risks associated with sending Social Security numbers and financial statements through unprotected email.

Results & Impact

Measurable Outcomes for Financial Services Clients

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912
99.7%
Phishing Emails Blocked
85%
Reduction in Security Incidents
100%
Compliance Audit Pass Rate
0
Client Data Breaches

PTG's partnership with accounting and financial services firms across the Raleigh-Durham-RTP Triangle has delivered consistent, measurable improvements in security posture, compliance readiness, and operational efficiency. These results reflect PTG's commitment to treating every client's data as if it were their own, applying the same rigorous standards of protection that have kept more than 2,500 companies breach-free over 22 years of operation. Firms that partner with PTG report increased client confidence, smoother audit experiences, and the peace of mind that comes from knowing their most sensitive data is protected by proven cybersecurity experts.

Related Case Studies

PTG Success Stories Across Every Industry

PTG's expertise extends beyond accounting and financial services to serve businesses across every major industry vertical in the Raleigh-Durham-RTP Triangle and throughout North Carolina. Our security-first approach, proven zero-breach (for managed security clients) methodology, and deep compliance expertise translate across sectors, providing the same level of protection and strategic value to every client we serve. Explore how PTG has helped organizations in other industries overcome their unique cybersecurity and IT challenges.

Why Choose PTG

The PTG Advantage for Accounting & Financial Firms

Financial Industry Expertise

PTG has deep experience working with accounting firms, CPAs, financial advisors, bookkeepers, and financial services companies throughout the Raleigh-Durham-RTP Triangle. We understand the specific threats, regulatory requirements, seasonal pressures, and operational workflows that define your industry, enabling us to deliver solutions that fit smoothly into how your firm actually operates.

Compliance-First Methodology

Our approach to security is built on compliance frameworks including the IRS Safeguards Rule, Gramm-Leach-Bliley Act, PCI DSS, and SOX requirements. We do not treat compliance as a separate workstream; instead, we integrate regulatory requirements into every security control we deploy, ensuring that your firm remains compliant as a natural outcome of being properly secured.

zero-breach (for managed security clients) Protection

With 22+ years of experience and 2,500+ companies served without a single client data breach, PTG brings a proven track record that your firm can rely on. In an industry where a single breach can destroy client relationships, trigger regulatory penalties, and end careers, PTG's zero-breach (for managed security clients) methodology provides the highest level of assurance available in the managed security services market.

Responsive Local Partnership

Based in Raleigh, NC, PTG provides responsive, personalized service to accounting firms throughout the Triangle. We are not a faceless national provider routing your calls to an overseas help desk. We are your neighbors, and we are invested in the success and security of the local business community. When you need help, we answer, whether it is a routine question or a critical security event.

Frequently Asked Questions

Questions About IT for Accounting Firms

What cybersecurity threats do accounting firms face?
Accounting firms face a wide range of cybersecurity threats including phishing attacks targeting tax season, business email compromise aimed at redirecting wire transfers, ransomware attacks that encrypt financial data, credential theft targeting accounting software platforms, and social engineering attacks that exploit the trusted relationships between accountants and their clients. These threats are increasingly sophisticated and specifically designed to target the financial industry.
What compliance requirements apply to accounting firms?
Accounting firms must comply with multiple regulatory frameworks depending on the services they provide. Key requirements include the IRS Safeguards Rule (requiring written information security plans for firms handling federal tax information), the Gramm-Leach-Bliley Act (protecting consumer financial information), PCI DSS (if handling payment card data), and state-specific data protection laws in North Carolina and other states where clients reside. Some firms may also need to comply with SOX requirements.
How quickly can PTG secure our accounting firm?
PTG typically completes initial security assessments within one to two weeks and can implement critical security controls within 30 days. A comprehensive security transformation, including full infrastructure hardening, compliance framework implementation, and security awareness training, generally takes 60 to 90 days depending on the size and complexity of the firm's IT environment. PTG prioritizes the highest-risk items first to provide immediate risk reduction while the complete program is deployed.
Will PTG's solutions work with our accounting software?
Yes, PTG has extensive experience working with all major accounting software platforms including QuickBooks, Sage, Thomson Reuters, CCH, Drake, Lacerte, ProSeries, and cloud-based solutions. Our security solutions are designed to integrate smoothly with your existing software environment, protecting critical applications without disrupting your workflows or requiring changes to how your staff uses their tools.
How does PTG handle tax season security concerns?
PTG implements heightened security measures during tax season, including increased monitoring sensitivity, additional phishing simulations that mirror seasonal threat patterns, pre-season security checkups to verify all systems are patched and properly configured, and enhanced backup frequency for critical tax preparation data. We understand the unique pressures of tax season and ensure that security measures support rather than hinder your firm's productivity during this critical period.
What is the cost of PTG's managed security services for accounting firms?
PTG's pricing is customized based on the size of your firm, the number of users and devices, the complexity of your IT environment, and the specific compliance requirements you need to meet. We offer predictable monthly pricing that covers monitoring, management, support, and security updates, eliminating the surprise costs associated with break-fix IT models. Contact PTG at 919-348-4912 for a personalized quote based on your specific needs.
Can PTG help us pass an IRS Safeguards audit?
Absolutely. PTG has helped numerous accounting firms throughout the Triangle prepare for and pass IRS Safeguards audits. Our compliance team works with you to develop the required written information security plan, implement all mandated technical and administrative controls, train your staff on security procedures, and organize the documentation auditors will request. Our clients consistently report positive audit experiences after implementing PTG's compliance framework.
Does PTG provide secure client portals for document exchange?
Yes, PTG deploys secure, branded client portal solutions that enable your firm to exchange sensitive documents with clients safely. These portals include end-to-end encryption, multi-factor authentication, detailed audit trails, automatic file expiration, and compliance-friendly retention policies. The portal provides a professional client experience while eliminating the security risks of sending sensitive financial documents through unencrypted email.
How does PTG protect against ransomware targeting financial data?
PTG implements a multi-layered defense against ransomware that includes next-generation endpoint detection and response that can stop encryption in real-time, network segmentation that limits ransomware spread, email security that blocks ransomware delivery mechanisms, verified backup and disaster recovery systems that ensure data can be restored if an attack succeeds, and security awareness training that teaches staff to recognize the social engineering tactics that typically precede ransomware infections.
Is PTG based in Raleigh and does it serve Durham and RTP?
Yes, PTG is headquartered in Raleigh, North Carolina, and serves accounting and financial services firms throughout the Triangle region including Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Garner, Holly Springs, Fuquay-Varina, and Research Triangle Park. Our local presence means we can provide on-site support when needed while also delivering comprehensive remote monitoring and management for day-to-day IT operations.
Protect Your Firm Today

Ready to Secure Your Accounting Practice?

Join the growing number of accounting and financial services firms across the Raleigh-Durham-RTP Triangle that trust Petronella Technology Group with their cybersecurity, compliance, and IT management. With 22+ years of experience, 2,500+ companies served, and zero breaches among clients who implemented our full security recommendations, PTG delivers the protection your firm needs to safeguard client data, meet regulatory requirements, and focus on what you do best: serving your clients. Schedule your free cybersecurity assessment today and discover how PTG can transform your firm's security posture in as little as 60 days.