Client Success Stories

PTG Case Studies

Explore how Petronella Technology Group has transformed cybersecurity, IT infrastructure, and compliance posture for businesses across every major industry in the Raleigh-Durham-RTP Triangle and throughout North Carolina. With 22+ years of experience and 2,500+ companies served with zero breaches among clients who implemented our full security recommendations, these case studies demonstrate the measurable impact of partnering with the Triangle's most trusted cybersecurity and managed IT services provider.

The Challenge

The Cybersecurity & IT Crisis Facing Triangle Businesses

Businesses across the Raleigh-Durham-RTP Triangle face an unprecedented convergence of technology challenges that threaten their operations, their data, and their competitive positions. Cyber attacks targeting small and mid-sized businesses have increased dramatically, with ransomware, business email compromise, and data theft campaigns becoming more sophisticated, more targeted, and more devastating with each passing year. The average cost of a data breach now exceeds four million dollars, and for many Triangle-area businesses operating on tight margins, a single significant cyber incident can mean the difference between survival and closure.

At the same time, regulatory compliance requirements continue to expand and intensify. Healthcare organizations must maintain HIPAA compliance. Financial firms navigate PCI DSS and the Gramm-Leach-Bliley Act. Defense contractors face CMMC requirements. Legal firms must protect attorney-client privilege. Every industry has its own set of regulatory obligations that demand documented security controls, regular risk assessments, and demonstrable compliance, all of which require dedicated expertise that most small and mid-sized businesses in the Triangle cannot afford to hire internally.

Adding to these challenges is the growing complexity of IT environments themselves. Cloud migration, remote and hybrid work arrangements, bring-your-own-device policies, software-as-a-service sprawl, and the proliferation of connected devices have expanded the attack surface that businesses must defend. Many organizations across the Triangle have accumulated technology debt over years of reactive, break-fix IT management, leaving them with patchwork environments that are difficult to secure, expensive to maintain, and poorly positioned to support the agility and scalability that modern business demands. The case studies on this page illustrate how PTG has helped businesses across diverse industries overcome these challenges and build technology environments that are secure, compliant, performant, and aligned with their strategic objectives.

Featured Case Studies

Real Results Across Every Industry

Accounting & Financial

Securing Sensitive Financial Data & Achieving Compliance

A multi-partner CPA firm in Raleigh was operating with outdated security controls, unprotected client data, and no formal compliance framework for the IRS Safeguards Rule or Gramm-Leach-Bliley Act. PTG conducted a comprehensive security assessment, deployed enterprise-grade endpoint protection and email security, implemented a full compliance framework, and delivered security awareness training to all staff. Within 60 days, the firm achieved regulatory compliance, significantly reduced security incidents, and established a secure client portal that transformed how they exchange sensitive financial documents with clients across the Triangle.

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Architecture & Design

Transforming IT Infrastructure for Design Excellence

An architecture firm in Durham was losing productive hours daily to slow file access, struggling to support remote designers working on large BIM models, and had no meaningful data protection for thousands of hours of original design work. PTG deployed high-performance storage and networking infrastructure, implemented cloud-based collaboration platforms optimized for large architectural files, secured the firm's intellectual property with layered cybersecurity defenses, and established tested disaster recovery systems. File access times improved by 70%, remote work capability reached 100%, and the firm has experienced zero data loss incidents since the engagement.

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Healthcare

HIPAA-Compliant Security for Medical Practices

Medical practices across the Triangle trust PTG to deliver comprehensive HIPAA compliance programs including security risk assessments, encrypted data storage, access controls, staff training, and ongoing managed security monitoring. PTG has assessed over 500 medical practices, helping them achieve and maintain full HIPAA compliance while protecting sensitive patient health information from evolving cyber threats.

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Legal

Digital Forensics & Expert Witness Services

Law firms and legal teams rely on PTG for professional digital forensics and expert witness services. PTG's licensed forensic examiners provide evidence collection, forensic analysis, chain-of-custody documentation, and expert court testimony in both federal and state proceedings. From data breach litigation to intellectual property disputes, PTG delivers the technical expertise the legal profession demands.

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Defense & Government

CMMC Level 2 Readiness for Defense Contractors

Defense contractors in the Triangle region partner with PTG for CMMC compliance readiness. PTG provides full CMMC gap analysis, remediation planning, secure CUI hosting environments, and continuous monitoring aligned with NIST 800-171 controls. As the author of the Ultimate Guide to CMMC 2.0, PTG brings authoritative expertise to every defense contractor engagement.

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Small & Medium Business

IT Consolidation & Managed Services

Growing businesses across the Raleigh-Durham-RTP Triangle turn to PTG to consolidate fragmented IT vendors into a single managed services team with 24/7 monitoring, proactive maintenance, and unified security controls. Since 2002, PTG has served over 2,500 businesses, delivering the enterprise-grade IT management and cybersecurity that growing companies need to scale with confidence.

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Our Methodology

The PTG Framework That Delivers Results

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Comprehensive Assessment

Every PTG engagement begins with a thorough assessment of the client's entire technology environment. This is not a cursory scan or a checkbox exercise. PTG's assessment process evaluates network architecture, endpoint configurations, email security, user access controls, backup systems, compliance posture, physical security, and employee security behaviors. The assessment identifies vulnerabilities ranked by risk severity, misconfigurations that expose the organization to unnecessary risk, compliance gaps that could trigger regulatory penalties, and opportunities to improve operational efficiency. The results are delivered in a clear, prioritized report that gives leadership the information they need to make informed decisions about their technology investments and security strategy.

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Strategic Remediation

Based on the assessment findings, PTG develops a phased remediation plan that addresses the most critical risks first while building toward a mature, comprehensive security architecture. This strategic approach ensures that organizations see immediate risk reduction while the broader transformation program unfolds. PTG manages the entire remediation process, from technology procurement and configuration to deployment and testing, minimizing disruption to daily operations and ensuring that every control is properly implemented and validated. The remediation plan is tailored to each organization's specific industry, regulatory requirements, risk tolerance, budget, and operational constraints, ensuring that solutions are both effective and practical for the business context in which they operate.

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Continuous Monitoring & Management

Security is not a project with a completion date; it is an ongoing discipline that requires continuous attention. After initial remediation, PTG provides 24/7 security monitoring, proactive threat hunting, regular vulnerability assessments, patch management, configuration management, and performance monitoring across every client environment. This continuous management ensures that security controls remain effective as threats evolve, that new vulnerabilities are addressed promptly, and that the organization's security posture improves over time rather than degrading. PTG's monitoring team uses advanced security information and event management platforms, endpoint detection and response tools, and threat intelligence feeds to maintain comprehensive visibility into client environments around the clock.

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Employee Security Culture

Technology alone cannot prevent security incidents. Human error remains the leading cause of data breaches, which is why PTG invests heavily in building strong security cultures within client organizations. Our training programs are customized for each client's industry and risk profile, delivering engaging, practical education that helps employees recognize and respond to phishing attempts, social engineering tactics, suspicious activities, and other threats they may encounter in their daily work. Ongoing simulated phishing campaigns test and reinforce learned behaviors, while reporting dashboards track improvement metrics that demonstrate the tangible impact of the training program on organizational security posture.

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Strategic Technology Planning

PTG serves as a strategic technology advisor to every client, providing guidance on technology investments, infrastructure planning, cloud migration strategies, and digital transformation initiatives. Through regular technology reviews and strategic planning sessions, PTG helps organizations align their IT spending with their business objectives, avoid unnecessary expenditures on technology that does not serve their needs, and plan for future growth and change in a way that maintains security and operational efficiency. This strategic partnership ensures that clients are not just reacting to technology problems but proactively building IT environments that enable their long-term success.

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Compliance Management

For organizations operating in regulated industries, PTG provides ongoing compliance management services that ensure continuous adherence to applicable frameworks including HIPAA, PCI DSS, SOC 2, CMMC, NIST CSF, and industry-specific regulations. This includes regular compliance assessments, policy reviews and updates, evidence collection and organization for audits, staff training on regulatory requirements, and coordination with auditors and regulatory bodies. PTG's compliance management transforms the burden of regulatory compliance from a stressful periodic exercise into a seamless, ongoing component of the organization's overall security and IT management program.

Proven Track Record

Numbers That Define PTG's Impact

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912
22+
Years of Experience
2,500+
Companies Protected
0
Client Data Breaches
12+
Industries Served

These numbers represent more than statistics; they represent thousands of businesses across the Raleigh-Durham-RTP Triangle that have trusted Petronella Technology Group with their most critical technology and security needs. Every company behind these numbers has a story of challenges overcome, risks mitigated, compliance achieved, and operations improved through PTG's dedicated partnership. From small professional practices to mid-sized enterprises, PTG has delivered consistent results that earn the trust and loyalty of clients who understand the true value of having a reliable, expert technology partner.

Explore By Industry

Industry-Specific Solutions & Expertise

PTG's cybersecurity and IT expertise spans every major industry vertical represented in the Raleigh-Durham-RTP Triangle economy. Each industry brings unique technology requirements, regulatory obligations, and security challenges that demand specialized knowledge and tailored solutions. PTG's team, led by founder Craig Petronella and supported by skilled professionals like Autumn Wilkins, brings deep cross-industry experience that enables us to deliver solutions calibrated to the specific needs of your sector.

Why Choose PTG

What Sets Petronella Technology Group Apart

22+ Years, zero breaches among clients following our security program

No other managed IT and cybersecurity provider in the Raleigh-Durham-RTP Triangle can match PTG's track record of protecting over 2,500 companies for more than two decades without a single client data breach. This track record is not luck; it is the result of rigorous methodology, continuous investment in technology and talent, and an uncompromising commitment to security excellence that permeates every aspect of how we serve our clients.

Industry-Specific Expertise

PTG does not deliver cookie-cutter solutions. We bring deep knowledge of each industry's unique technology requirements, regulatory frameworks, and operational workflows to every engagement. Whether you are an accounting firm navigating IRS Safeguards, a healthcare practice maintaining HIPAA compliance, or an architecture firm optimizing design workflows, PTG delivers solutions that are tailored to your specific industry context and business objectives.

Founder-Led Service

Craig Petronella, PTG's founder and CEO, remains personally involved in client strategy and service delivery. This founder-led approach ensures that every client benefits from over two decades of hands-on cybersecurity experience and the strategic perspective of a leader who has built his entire career on protecting businesses and earning their long-term trust. You will never be just a ticket number at PTG.

Local Triangle Commitment

PTG is headquartered in Raleigh and deeply rooted in the Triangle community. We serve businesses throughout Raleigh, Durham, Chapel Hill, Cary, Apex, Morrisville, Research Triangle Park, and the surrounding areas. Our local presence means responsive on-site support, genuine understanding of the local business landscape, and a long-term commitment to the success and resilience of the Triangle technology ecosystem.

Frequently Asked Questions

Questions About PTG Case Studies & Services

What industries does PTG serve?
PTG serves businesses across every major industry in the Raleigh-Durham-RTP Triangle and throughout North Carolina. Our client base includes accounting and financial services firms, architecture and design practices, healthcare organizations, legal firms, construction companies, non-profit organizations, manufacturing companies, professional services firms, technology companies, real estate agencies, education institutions, and many more. Our cross-industry expertise enables us to deliver tailored solutions that address the specific technology and security needs of each sector.
How does PTG customize its approach for different industries?
PTG begins every engagement with a thorough assessment that includes understanding the client's industry context, regulatory requirements, operational workflows, and specific technology needs. This industry-aware assessment informs every subsequent decision, from the specific security controls we deploy to the compliance frameworks we implement to the training content we deliver. Our team has deep experience across multiple regulated industries, ensuring that we bring relevant expertise to every engagement.
What is PTG's strong security track record for clients on our managed program?
Over 22+ years of operation, PTG has served more than 2,500 companies without a single client data breach. This track record is the result of our rigorous security methodology, investment in advanced technology, continuous monitoring, proactive threat management, and the dedication of our team to maintaining the highest standards of security excellence. It is a record we are deeply proud of and work every day to maintain.
How do I know if my business needs PTG's services?
If your business uses technology to operate, stores sensitive data of any kind, is subject to any regulatory compliance requirements, or simply cannot afford the operational disruption and financial impact of a cyber incident, then you need professional cybersecurity and IT management. PTG offers a free assessment that evaluates your current security posture and identifies areas where you may be at risk. This no-obligation assessment provides clear, actionable insights into your technology and security needs.
What does PTG's free assessment include?
PTG's free assessment includes an evaluation of your network security, endpoint protection, email security, backup and disaster recovery, user access controls, compliance posture, and overall IT environment. The results are compiled into a clear, prioritized report that identifies your most critical vulnerabilities and recommends specific steps to address them. There is no obligation to engage PTG for remediation services; the assessment provides valuable information regardless of whether you choose to partner with us.
Where is PTG located?
PTG is headquartered in Raleigh, North Carolina, serving businesses throughout the Raleigh-Durham-RTP Triangle including Durham, Chapel Hill, Cary, Apex, Morrisville, Wake Forest, Garner, Holly Springs, Fuquay-Varina, and Research Triangle Park. We also support clients across North Carolina and nationally through our remote management capabilities. Call us at 919-348-4912 to connect with our local team.
How long does it take to see results from PTG's services?
Clients typically see immediate improvements in security posture within the first 30 days of engagement as critical vulnerabilities are addressed and foundational security controls are deployed. A comprehensive security transformation, including full infrastructure hardening, compliance framework implementation, and security culture development, generally takes 60 to 90 days. Ongoing continuous improvement then drives steadily increasing security maturity over time.
Can PTG help with compliance requirements?
Yes, compliance consulting is one of PTG's core service offerings. We have deep expertise across major compliance frameworks including HIPAA for healthcare, PCI DSS for payment card environments, SOC 2 for service organizations, CMMC for defense contractors, NIST CSF as a best-practice baseline, IRS Safeguards for tax preparers, and the Gramm-Leach-Bliley Act for financial institutions. We help clients achieve, document, and maintain compliance through integrated security and compliance management programs.
What is the difference between PTG and a break-fix IT company?
Break-fix IT companies react to problems after they occur, charging per incident and having no incentive to prevent issues from arising. PTG operates as a proactive managed service provider, continuously monitoring, managing, and improving your IT environment to prevent problems before they impact your business. Our model aligns our incentives with your success, as fewer incidents and better performance reflect well on our service delivery. This proactive approach is why PTG maintains its strong security track record for clients on our managed program while break-fix clients experience recurring issues and escalating costs.
How do I get started with PTG?
Getting started is simple. Call PTG at 919-348-4912 or visit our contact page to schedule your free cybersecurity assessment. Our team will evaluate your current environment, identify your most pressing risks, and present a clear plan for addressing them. There is no obligation, no pressure, and no cost for the initial assessment. We believe that once you see the quality and depth of our analysis, you will understand why over 2,500 companies across the Triangle have chosen PTG as their trusted technology partner.
Your Success Story Starts Here

Ready to Write Your Own PTG Success Story?

Every case study on this page started with a business that recognized it needed a better technology and security partner. Whether you are struggling with outdated infrastructure, worried about cybersecurity risks, facing compliance challenges, or simply want to ensure your technology investments are delivering maximum value, Petronella Technology Group is ready to help. With 22+ years of experience, 2,500+ companies protected with zero breaches among clients following our security program, and a team of dedicated professionals based right here in Raleigh, PTG delivers the expertise, responsiveness, and results that Triangle businesses trust. Call us today at 919-348-4912 or schedule your free cybersecurity assessment to take the first step.