PTG Team Member

Meet Autumn Wilkins

Driving cybersecurity excellence and IT operational efficiency at Petronella Technology Group. Autumn brings deep technical expertise, a passion for protecting businesses across the Raleigh-Durham-RTP Triangle, and a commitment to delivering world-class managed IT services to every client engagement.

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About Autumn

Dedicated Cybersecurity & IT Professional

Autumn Wilkins is a key member of the Petronella Technology Group team, based in Raleigh, North Carolina. With extensive experience in information technology and cybersecurity operations, Autumn plays a vital role in ensuring that PTG clients across the Triangle region receive proactive, responsive, and security-first IT management. Her background spans endpoint protection, network administration, security monitoring, compliance support, and hands-on technical troubleshooting for businesses of all sizes.

At PTG, Autumn works directly with small and mid-sized businesses in the Raleigh, Durham, Chapel Hill, and Research Triangle Park areas to implement robust security frameworks, maintain critical IT infrastructure, and respond to emerging threats. Her day-to-day work encompasses everything from deploying advanced endpoint detection and response solutions to coordinating incident response procedures and conducting security awareness training for client organizations. Autumn is particularly skilled at translating complex cybersecurity concepts into actionable guidance that business owners and non-technical stakeholders can understand and implement within their organizations.

Her commitment to continuous professional development, combined with her practical experience across diverse industry verticals, makes her an indispensable part of the PTG mission to deliver zero-breach (for managed security clients) cybersecurity protection. Autumn has contributed to PTG's track record of protecting over 2,500 companies without a single client breach, a distinction that underscores her dedication to maintaining the highest standards of information security and IT service delivery throughout North Carolina and beyond.

Cybersecurity Operations Endpoint Protection Network Administration Compliance Support Incident Response
The Challenge

Why Businesses in the Triangle Need Expert IT Professionals

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Growing Cyber Threat Landscape

Businesses across Raleigh, Durham, and the Research Triangle Park face an increasingly sophisticated array of cyber threats. Ransomware attacks increased by over 150% in recent years, and small to mid-sized businesses are the primary targets because attackers know they often lack dedicated security personnel. Without experienced cybersecurity professionals monitoring systems around the clock, organizations remain vulnerable to data breaches, phishing campaigns, business email compromise, and advanced persistent threats that can devastate operations and erode customer trust. The cost of a single data breach now averages over four million dollars, a sum that many Triangle-area businesses simply cannot absorb without severe financial consequences.

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Compliance Complexity

Regulatory frameworks like HIPAA, PCI DSS, SOC 2, CMMC, and NIST CSF continue to evolve, placing increasing demands on businesses to maintain documented security controls, conduct regular risk assessments, and demonstrate ongoing compliance. For companies in the Triangle without in-house compliance expertise, navigating these requirements can feel overwhelming. Failure to comply can result in substantial fines, legal liability, and reputational damage. Organizations need team members who understand both the technical and regulatory sides of cybersecurity to bridge the gap between IT operations and compliance obligations effectively.

The PTG Approach

How Autumn & the PTG Team Protect Your Business

At Petronella Technology Group, Autumn Wilkins operates within a proven framework that has been refined over 22 years of delivering cybersecurity and managed IT services to businesses throughout the Raleigh-Durham-RTP Triangle and across North Carolina. Her approach combines proactive threat detection, rapid incident response, and strategic IT planning to ensure every client receives comprehensive protection tailored to their specific industry, size, and risk profile.

Autumn begins every client engagement with a thorough assessment of the organization's current IT environment, identifying vulnerabilities, misconfigurations, and gaps in security controls. This includes evaluating endpoint protection, firewall configurations, email security, backup and disaster recovery systems, user access controls, and compliance posture. Based on these findings, she develops a prioritized remediation plan that addresses the most critical risks first while building toward a mature, layered security architecture that aligns with industry best practices and regulatory requirements.

Ongoing monitoring is central to Autumn's methodology. She leverages PTG's advanced security operations tools, including SIEM platforms, endpoint detection and response solutions, and automated threat intelligence feeds, to maintain continuous visibility into client environments. When anomalies or potential threats are detected, Autumn coordinates with the broader PTG team to investigate, contain, and remediate incidents before they can cause damage. This proactive stance is a key reason why PTG has maintained its strong security track record for clients on our managed program across more than 2,500 client organizations.

Beyond technical defense, Autumn is deeply involved in client education and security awareness initiatives. She understands that technology alone cannot prevent breaches; people are often the weakest link in the security chain. By conducting regular security awareness training sessions, phishing simulations, and policy reviews, she helps organizations build a culture of security that extends from the executive suite to every employee. This human-centric approach, combined with PTG's robust technical defenses, delivers a comprehensive security posture that gives Triangle-area businesses the confidence to focus on growth and innovation.

Core Expertise

Areas of Professional Focus

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Endpoint Detection & Response

Autumn specializes in deploying and managing advanced endpoint detection and response solutions across client environments. This includes configuring real-time monitoring agents on workstations, laptops, and servers to detect suspicious behaviors such as unauthorized file encryption, lateral movement, privilege escalation, and anomalous network communications. She manages alert triage workflows to rapidly distinguish genuine threats from false positives, ensuring that critical incidents receive immediate attention while minimizing disruption to daily business operations. Her expertise in EDR technology has been instrumental in stopping multiple potential ransomware attacks before encryption could begin across client networks in the Raleigh-Durham area.

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Network Security & Administration

Network infrastructure forms the backbone of every organization's IT environment, and Autumn brings extensive experience in designing, implementing, and maintaining secure network architectures. Her work includes configuring enterprise-grade firewalls with granular access control policies, implementing network segmentation to limit lateral movement in the event of a compromise, deploying intrusion detection and prevention systems, and managing secure VPN solutions for remote workforce connectivity. She regularly conducts network vulnerability assessments and penetration testing coordination to identify weaknesses before attackers can exploit them, providing Triangle-area businesses with resilient network defenses that adapt to evolving threat landscapes.

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Compliance & Risk Management

Navigating the complex world of regulatory compliance is one of the most challenging aspects of modern IT management. Autumn assists PTG clients with achieving and maintaining compliance with frameworks including HIPAA for healthcare organizations, PCI DSS for businesses handling payment card data, SOC 2 for technology service providers, CMMC for Department of Defense contractors, and NIST Cybersecurity Framework for organizations seeking best-practice security baselines. Her compliance work includes gap assessments, policy development, technical control implementation, evidence collection for audits, and ongoing monitoring to ensure continuous compliance rather than point-in-time checkbox exercises.

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Security Awareness Training

Recognizing that human error remains the leading cause of security incidents, Autumn develops and delivers comprehensive security awareness training programs for PTG clients. These programs include interactive workshops covering phishing identification, password hygiene, social engineering tactics, safe browsing practices, and incident reporting procedures. She also designs and manages simulated phishing campaigns that test employee readiness and provide personalized feedback to individuals who need additional training. By tracking metrics like phishing click rates and reporting rates over time, Autumn helps organizations measure tangible improvements in their security culture and demonstrate due diligence to auditors and regulators.

Incident Response & Recovery

When security incidents occur, speed and precision are critical. Autumn is trained in PTG's structured incident response methodology, which follows established frameworks for identification, containment, eradication, recovery, and lessons learned. She coordinates closely with clients during active incidents to minimize business disruption while ensuring thorough investigation and remediation. Her incident response experience covers a wide range of scenarios including malware infections, business email compromise, unauthorized access, data exfiltration attempts, and insider threats. Post-incident, she leads after-action reviews to identify root causes and implement preventive controls that reduce the likelihood of recurrence.

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Backup & Disaster Recovery

Business continuity depends on having reliable backup and disaster recovery systems in place. Autumn designs and manages comprehensive backup strategies for PTG clients that include local and cloud-based backups, automated backup verification testing, documented recovery procedures, and defined recovery time and recovery point objectives aligned with each organization's business requirements. She regularly conducts disaster recovery drills to validate that backups are functional and that recovery procedures can be executed within acceptable timeframes. This proactive approach ensures that Triangle-area businesses can recover quickly from hardware failures, natural disasters, ransomware attacks, or any other event that threatens data availability and business operations.

Results That Speak

Contributing to PTG's Proven Track Record

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912
22+
Years of PTG Excellence
2,500+
Companies Protected
0
Client Breaches
100%
Client-First Dedication

Autumn's contributions to client security and satisfaction are reflected in PTG's outstanding reputation throughout the Raleigh-Durham-RTP Triangle. Her hands-on approach, technical depth, and commitment to continuous improvement help PTG consistently deliver outcomes that exceed client expectations and keep businesses safe from the ever-evolving world of cyber threats targeting organizations in North Carolina and beyond.

Industry Experience

Serving Diverse Industries Across the Triangle

Autumn's expertise extends across multiple industry verticals, enabling her to tailor security strategies and IT solutions to the unique requirements and regulatory obligations of each sector. From healthcare organizations bound by HIPAA to financial firms navigating SOX and PCI DSS, her versatility ensures every PTG client receives industry-specific protection and support.

Why Choose PTG

The Petronella Difference

strong security track record for clients on our managed program

Over 22 years of serving 2,500+ companies with zero client data breaches. This is not a marketing claim; it is a documented, verifiable track record that demonstrates PTG's unwavering commitment to security excellence and the caliber of professionals like Autumn who make it possible every single day.

Local Triangle Expertise

Based in Raleigh, North Carolina, PTG serves the entire Triangle region including Durham, Chapel Hill, Cary, Apex, Morrisville, and Research Triangle Park. Our team understands the local business landscape, regulatory environment, and unique challenges facing Triangle-area organizations across every industry vertical.

People-First Culture

PTG invests in talented professionals like Autumn Wilkins because we believe that exceptional people deliver exceptional results. Every team member undergoes rigorous training, holds relevant industry certifications, and participates in continuous professional development to stay ahead of evolving threats and technologies.

Comprehensive Service Delivery

From managed IT services and cybersecurity to compliance consulting, cloud solutions, and disaster recovery, PTG delivers end-to-end technology solutions through a single trusted partner. This integrated approach eliminates vendor sprawl, reduces complexity, and ensures seamless coordination across all aspects of your IT environment.

Frequently Asked Questions

Common Questions About Our Team

What is Autumn Wilkins' role at Petronella Technology Group?
Autumn Wilkins serves as a cybersecurity and IT professional at PTG, working directly with clients across the Raleigh-Durham-RTP Triangle to implement security solutions, manage IT infrastructure, conduct compliance assessments, and deliver security awareness training. Her role encompasses both proactive security measures and responsive incident management.
What industries does Autumn support at PTG?
Autumn supports clients across a wide range of industries including healthcare, legal, accounting and financial services, architecture, construction, non-profit organizations, manufacturing, and professional services. Her versatility allows her to adapt security strategies and IT solutions to the specific regulatory and operational requirements of each sector.
How does PTG maintain its strong security track record for clients on our managed program?
PTG maintains its zero-breach (for managed security clients) record through a combination of advanced security technologies, rigorous processes, and talented professionals like Autumn. This includes 24/7 security monitoring, proactive threat hunting, regular vulnerability assessments, comprehensive security awareness training, and a layered defense architecture that addresses threats at every level of the IT environment.
Does PTG serve businesses outside of Raleigh?
Yes, while PTG is headquartered in Raleigh, North Carolina, we serve businesses throughout the Triangle region including Durham, Chapel Hill, Cary, Apex, Morrisville, and Research Triangle Park. We also support clients across North Carolina and in other states through our remote management capabilities and cloud-based security solutions.
What certifications do PTG team members hold?
PTG team members hold a range of industry-recognized certifications relevant to their roles, including credentials in cybersecurity, network administration, cloud computing, compliance frameworks, and IT service management. PTG invests in continuous professional development to ensure all team members maintain current knowledge and skills in their areas of expertise.
How can I schedule a consultation with the PTG team?
You can schedule a consultation by calling PTG directly at 919-348-4912, visiting our contact page to submit a request, or booking a free cybersecurity assessment through our website. Our team, including professionals like Autumn, is available to discuss your IT and security needs and develop a customized plan for your organization.
What size businesses does PTG work with?
PTG works with businesses of all sizes, from small offices with a handful of employees to mid-sized organizations with hundreds of staff. Our solutions are scalable and customizable, allowing us to deliver enterprise-grade security and IT management at a price point that makes sense for each client's budget and operational requirements.
What makes PTG different from other IT companies in Raleigh?
PTG differentiates itself through its 22-plus year track record, zero-breach (for managed security clients) security history across 2,500+ companies, and a team of dedicated professionals like Autumn Wilkins who combine deep technical expertise with a genuine commitment to client success. We operate as a true technology partner rather than a transactional vendor, investing in long-term relationships that drive continuous improvement in our clients' IT environments.
Does PTG offer emergency IT support?
Yes, PTG provides emergency IT and cybersecurity support to our managed services clients. When critical incidents occur, our team responds rapidly to contain threats, minimize business disruption, and restore normal operations. Our monitoring systems operate around the clock, and our incident response procedures are designed to ensure swift, effective action whenever an emergency arises.
How does PTG approach security awareness training?
PTG's security awareness training program, delivered by team members like Autumn, includes interactive workshops, simulated phishing campaigns, policy education, and ongoing measurement of employee security behaviors. Training is customized to each organization's risk profile and industry requirements, ensuring relevance and maximum impact on reducing human-related security incidents.
Get Started Today

Ready to Work With PTG's Expert Team?

Connect with Autumn Wilkins and the entire Petronella Technology Group team to discover how our cybersecurity expertise, managed IT services, and compliance consulting can protect and strengthen your business. Whether you are a small business in Raleigh or a growing enterprise across the Research Triangle, PTG delivers the security, reliability, and personalized attention your organization deserves. Schedule your free cybersecurity assessment today and take the first step toward a stronger, more resilient IT environment.