Partners & Certifications

Industry-Leading Partnerships
That Power Your Protection

Petronella Technology Group maintains strategic partnerships with the world's most trusted technology vendors, backed by deep certifications that ensure every solution we deploy meets the highest standards. Our alliances with Microsoft, Cisco, Dell, HP, Datto, SonicWall, and other industry leaders give Triangle NC businesses access to enterprise-grade technology with expert-level implementation and support.

The Challenge

Why Vendor Partnerships and Certifications Matter More Than Ever

The technology marketplace is flooded with providers who claim expertise they do not actually possess. For businesses in Raleigh, Durham, and the Research Triangle Park, choosing an IT partner that lacks genuine vendor relationships and certified expertise can lead to disastrous outcomes. Without verified certifications, technicians may misconfigure critical security tools, leaving networks vulnerable to attack. Without direct vendor partnerships, providers lack access to priority support channels, pre-release updates, and the advanced training programs that separate qualified professionals from amateurs reading documentation for the first time during a crisis.

The consequences are tangible and costly. Misconfigured firewalls create security gaps that attackers exploit within hours. Improperly deployed cloud environments leak sensitive data across the internet. Compliance frameworks fail audits because the implementing technician did not understand the vendor's recommended architecture. For businesses in regulated industries like healthcare, finance, and government contracting throughout the Triangle NC area, these failures are not merely inconvenient; they are existential. A botched deployment by an uncertified provider can result in HIPAA violations, lost contracts, regulatory fines, and irreparable damage to an organization's reputation. The gap between a certified, partner-backed technology firm and a generalist with surface-level knowledge is the gap between security and catastrophe.

Our Approach

Strategic Alliances Built Over Two Decades of Excellence

Petronella Technology Group does not collect vendor badges as marketing trophies. Every partnership and certification in our portfolio represents a deep, working relationship built through years of successful deployments, rigorous training, and demonstrated expertise. When PTG achieves a vendor certification, it means our engineers have passed demanding technical examinations, completed hands-on lab environments, and proven their ability to design, deploy, and support that vendor's technology stack in real-world production environments. This approach ensures that when we recommend a solution to a Raleigh-Durham business, we are drawing on genuine expertise rather than superficial familiarity.

Our vendor partnerships provide tangible advantages that directly benefit our clients. As a Microsoft partner, we receive early access to product roadmaps, priority technical support from Microsoft's engineering teams, and exclusive training resources that keep our team ahead of the curve on Microsoft 365, Azure, and Windows Server deployments. Our Cisco partnership gives us access to advanced networking and security architectures that form the backbone of enterprise-grade network designs. Datto partnership status means our backup and disaster recovery implementations benefit from direct engineering support and priority restoration services that can mean the difference between hours and days of downtime after a catastrophic event.

Beyond individual vendor relationships, PTG's certification portfolio spans the full spectrum of IT and cybersecurity disciplines. Our team holds credentials in network security, cloud architecture, compliance frameworks, endpoint protection, and disaster recovery. This breadth of certified expertise allows us to serve as a single, trusted technology partner for businesses across the Triangle rather than forcing clients to coordinate between multiple specialty firms. Craig Petronella has built a culture where continuous learning is not optional but required, ensuring that every member of the PTG team maintains and advances their certifications as technologies evolve and new threats emerge in the cybersecurity landscape.

Our Technology Partners

Trusted by the Industry's Best

PTG partners with the leading technology manufacturers and software providers to deliver best-in-class solutions for businesses across the Research Triangle Park and beyond.

Microsoft
Cisco
Dell Technologies
HP
Datto
SonicWall
VMware
Fortinet
Acronis
ConnectWise
Partnership Details

How Our Partnerships Translate to Real-World Results

Every vendor relationship in our portfolio delivers specific, measurable benefits to the businesses we serve in Raleigh, Durham, and the Research Triangle Park.

Microsoft Partnership

Gold Partner Cloud Solutions Modern Workplace

PTG's Microsoft partnership gives Triangle NC businesses access to the full power of the Microsoft ecosystem with expert implementation and ongoing support. Our Microsoft-certified engineers specialize in Microsoft 365 deployment and migration, Azure cloud architecture and management, Windows Server infrastructure design, SharePoint and Teams collaboration environments, and Microsoft Defender security configurations. As a recognized Microsoft partner, we receive priority access to Microsoft's technical support teams, early visibility into product updates and roadmap changes, and exclusive training programs that keep our skills ahead of the curve. This means faster issue resolution, more reliable deployments, and strategic guidance rooted in deep platform knowledge for every client we serve across the Raleigh-Durham metropolitan area.

Cisco Partnership

Networking Security Collaboration

Cisco technology forms the backbone of many enterprise-grade network architectures, and PTG's Cisco partnership ensures our clients benefit from the most advanced networking and security solutions available. Our Cisco-certified team designs and deploys switching and routing infrastructure, wireless networks, firewall and intrusion prevention systems, VPN and secure remote access solutions, and unified communications platforms. Cisco's zero-trust security framework capabilities align perfectly with PTG's proactive defense methodology, enabling us to build network architectures for Triangle businesses that verify every access request and segment critical assets from potential threat vectors. Our direct relationship with Cisco provides access to advanced technical resources, rapid replacement programs for hardware failures, and the architectural design support that ensures every network we build is optimized for performance, resilience, and security.

Dell Technologies Partnership

Servers Storage Workstations

Dell Technologies is one of the world's largest and most respected hardware manufacturers, and PTG's partnership provides our clients with preferential pricing, priority support, and expert deployment services for the full Dell product portfolio. We specify, procure, and deploy Dell PowerEdge servers, Dell storage solutions, Dell precision workstations, Dell networking equipment, and Dell endpoint devices including laptops and desktops tailored to business requirements. Our Dell-certified technicians understand the nuances of hardware configuration, warranty management, and lifecycle planning that ensure businesses across the Research Triangle Park get maximum value and longevity from their technology investments. From initial specification through deployment, configuration, and ongoing maintenance, PTG manages the entire hardware lifecycle with the expertise that only a certified Dell partner can provide.

Datto Partnership

Backup Disaster Recovery Business Continuity

Datto is the industry leader in backup, disaster recovery, and business continuity solutions for small and mid-size businesses, and PTG's Datto partnership is central to our data protection strategy for Triangle NC organizations. We deploy and manage Datto SIRIS and ALTO backup appliances, Datto Cloud business continuity solutions, Datto SaaS Protection for Microsoft 365 and Google Workspace, and Datto networking products for secure, reliable connectivity. Our Datto certification means we can design backup architectures that deliver recovery time objectives measured in minutes rather than hours or days. When disaster strikes, whether from ransomware, hardware failure, natural disaster, or human error, PTG's Datto-backed recovery solutions get businesses back online with minimal data loss and downtime. For businesses in the Triangle that cannot afford extended outages, our Datto partnership provides essential protection.

SonicWall Partnership

Firewalls Endpoint Security Threat Intelligence

SonicWall has been a trusted name in network security for decades, and PTG's SonicWall partnership gives our Raleigh-Durham clients access to advanced firewall technology backed by one of the industry's most extensive threat intelligence networks. We deploy and manage SonicWall next-generation firewalls with deep packet inspection, SonicWall Capture Advanced Threat Protection with multi-engine sandboxing, SonicWall secure mobile access solutions, and SonicWall endpoint protection platforms. Our SonicWall-certified engineers understand the intricacies of firewall rule optimization, security zone architecture, VPN configuration, and threat prevention policy tuning that maximize the effectiveness of every SonicWall deployment. Combined with PTG's 24/7 monitoring capabilities, SonicWall firewalls become a critical layer in the multi-layered defense architecture we build for every client to help maintain our record of zero breaches among clients following our security program across 2,500-plus companies served.

Additional Vendor Partnerships

VMware Fortinet HP Acronis

Beyond our primary partnerships, PTG maintains certified relationships with a broad ecosystem of technology vendors that allow us to design truly vendor-agnostic solutions for Triangle NC businesses. Our HP partnership provides access to enterprise printing, endpoint devices, and server hardware. VMware certifications enable us to design and manage virtualized server and desktop environments. Fortinet partnership status gives us another tier of next-generation firewall and security fabric capabilities. Acronis certification supports our hybrid backup and cyber protection strategies. ConnectWise powers our remote monitoring and management platform, enabling the proactive support model that has defined PTG's service delivery for more than 22 years. This comprehensive vendor ecosystem ensures that every recommendation we make is driven by what is best for the client, not by a single vendor's product roadmap.

Team Certifications

Certified Expertise Across Every Technology Domain

PTG's team holds a comprehensive portfolio of industry-recognized certifications that validate our expertise in cybersecurity, networking, cloud computing, compliance, and IT service management.

Security Certifications

CompTIA Security+, Certified Ethical Hacker (CEH), and vendor-specific security certifications from Cisco, SonicWall, and Fortinet. These credentials ensure our security recommendations and implementations follow industry best practices and the latest threat mitigation methodologies.

Network Certifications

CompTIA Network+, Cisco CCNA and CCNP, and vendor-specific networking certifications. Our network engineers design resilient, high-performance infrastructures for businesses across Wake, Durham, and Orange counties that meet enterprise reliability and security standards.

Cloud Certifications

Microsoft Azure certifications, Microsoft 365 certifications, AWS certifications, and VMware cloud credentials. Our cloud architects help Triangle businesses migrate to and manage cloud environments with the confidence that comes from verified, tested expertise in every major cloud platform.

Compliance Expertise

Certified in HIPAA compliance, CMMC assessment, SOC 2 readiness, PCI-DSS implementation, and NIST framework alignment. PTG's compliance certifications ensure that businesses in healthcare, finance, government contracting, and other regulated industries across the Research Triangle receive expert guidance through every audit and assessment.

Client Confidence

Partnerships That Deliver Measurable Results

10+
Major Vendor Partners
50+
Active Certifications
22+
Years of Partnerships
0
Client Breaches

What Our Clients Say

We are proud of the relationships we have built with businesses across the Triangle over 22+ years. Read verified reviews from real clients on trusted third-party platforms.

Why PTG

The Partner-Backed Advantage That Competitors Cannot Match

Many IT providers in the Raleigh-Durham market list vendor logos on their websites without the substance to back them up. PTG's partnerships are different because they are earned through demonstrated expertise, sustained performance, and long-term commitment to each vendor's ecosystem. Our team does not simply pass a certification exam and move on; we continuously train, deploy, and refine our skills across every platform in our portfolio. This means that when a crisis hits at two in the morning, the engineer responding to your alert has deep, current knowledge of the exact technology involved, not a surface-level familiarity gained from a weekend cramming session months or years in the past.

Our vendor-agnostic philosophy means we will never recommend a product simply because we have a partnership with that vendor. Every recommendation is driven by what is best for your specific business requirements, compliance obligations, budget constraints, and growth plans. When a Microsoft solution is the right fit, our Microsoft expertise ensures flawless implementation. When a Cisco architecture makes more sense, our Cisco certifications ensure optimal design. This honest, client-first approach to vendor selection has earned PTG the trust of more than 2,500 companies over 22-plus years and is one of the many reasons businesses across the Research Triangle continue to choose us as their primary technology partner.

Frequently Asked Questions

Questions About Our Partnerships and Certifications

What does it mean to be a Microsoft Gold Partner?
Microsoft Gold Partner status signifies that PTG has met rigorous requirements for technical expertise, customer satisfaction, and deployment success with Microsoft technologies. This includes passing advanced certifications, demonstrating successful client deployments, and maintaining active credentials across Microsoft 365, Azure, and related platforms. Gold status provides our Triangle NC clients with access to priority Microsoft support and advanced technical resources.
How do PTG's vendor partnerships benefit my business?
PTG's vendor partnerships deliver three primary benefits: preferential pricing on hardware and software, priority access to vendor technical support for faster issue resolution, and access to the latest training and product roadmap information that enables proactive planning. These advantages translate to lower costs, faster problem resolution, and more strategic technology guidance for businesses across Raleigh, Durham, and the Research Triangle Park.
Is PTG locked into recommending specific vendors?
No. PTG maintains a vendor-agnostic approach despite holding partnerships with multiple technology providers. We recommend solutions based on your specific business needs, compliance requirements, and budget rather than vendor incentives. Our broad partnership portfolio gives us the flexibility to select the best technology for each client situation without being constrained by a single vendor relationship.
What certifications does the PTG team hold?
Through PTG's partner network, our engagements have access to professionals holding certifications spanning security (CompTIA Security+, CEH), networking (CompTIA Network+, Cisco CCNA/CCNP), cloud (Microsoft Azure, AWS, VMware), and compliance (HIPAA, CMMC, SOC 2, PCI-DSS, NIST). All PTG employees are CMMC-RP certified, and our partner network maintains a wide range of active certifications with mandatory continuing education requirements.
How does PTG keep certifications current?
Craig Petronella has established a culture of continuous learning at PTG. All technical staff members are required to pursue ongoing education, attend vendor training programs, and maintain active certifications in their areas of expertise. PTG allocates dedicated time and budget for professional development, ensuring our team stays current with evolving technologies, new threat vectors, and updated compliance frameworks.
Which industries benefit most from PTG's partnerships?
Every industry benefits from working with a certified, partner-backed IT provider. However, organizations in healthcare, financial services, legal, government contracting, and manufacturing particularly benefit because these industries face stringent compliance requirements and elevated cybersecurity threats. PTG's certified expertise ensures technology deployments in these sectors meet both operational needs and regulatory obligations across the Triangle NC area.
Can PTG manage technology from vendors you do not partner with?
Yes. While our deepest expertise lies in our partnered technology stacks, PTG's team has broad experience managing a wide range of enterprise and SMB technologies. If your business uses technology outside our primary partnership portfolio, we can typically support it effectively. During our initial assessment, we will evaluate your existing technology stack and provide honest recommendations about where our expertise can add the most value.
How do I verify PTG's partnership and certification claims?
PTG welcomes verification of our credentials. Many vendor partnerships can be confirmed through the vendor's own partner directories. Individual certifications can be verified through the issuing organization's credential verification systems. We are happy to provide documentation of any specific partnership or certification during the consultation process. Transparency is central to our approach at Petronella Technology Group.
Does PTG offer vendor-specific training for clients?
Yes. PTG provides technology training for clients on the platforms and tools deployed in their environments. This includes Microsoft 365 user training, security awareness education, backup and recovery procedure walkthroughs, and general IT best practice sessions. Our certified trainers ensure your team can use technology effectively and securely, reducing help desk tickets and strengthening your overall security posture.
How can I get started with PTG?
Contact Petronella Technology Group at 919-348-4912 or visit our contact page to schedule a complimentary technology assessment. Our certified team will evaluate your current technology environment, identify gaps and opportunities, and recommend a partnership-backed solution tailored to your specific business needs and budget. We serve businesses throughout Raleigh, Durham, RTP, and the greater Triangle NC area.
Take the Next Step

Experience the Certified, Partner-Backed Difference

With strategic partnerships across every major technology platform and access to professionals holding a wide range of certifications through our partner network, Petronella Technology Group delivers the expert-level service that businesses in the Research Triangle deserve. Call us today at 919-348-4912 or schedule a complimentary technology assessment to see how our vendor partnerships can strengthen your security, reduce your costs, and accelerate your business growth.

919-348-4912