Onsite and Remote Help Desk Support
Save on IT costs by outsourcing all or part of your help desk with customizable onsite and remote support options.
Flexible IT Support Staffing
From augmenting your existing staff to running your entire IT help desk, Petronella Technology Group's onsite and remote support is a customizable option providing management, IT staffing, and day-to-day delivery of support. As an extension of your team, our consultants solve issues from complex projects to simple user questions -- and every emergency in between.
- Networks, servers, and infrastructure support
- Desktops, laptops, and mobile devices
- Backup and disaster recovery management
- Firewalls, routers, switches, and VPN
- Microsoft 365 and productivity applications
- Industry-specific applications and integrations
Outsource Your Help Desk
Contact us for a customized help desk support plan.
Get a QuoteOr call: 919-348-4912
Frequently Asked Questions
Why choose PTG for Onsite and Remote Help Desk Support?
Petronella Technology Group has served over 2,500 businesses since 2002. We are BBB-accredited (since 2003) and maintain zero breaches among our managed security clients. Our team provides responsive on-site and remote helpdesk support to keep your team productive and your systems running smoothly with 24/7 monitoring and support from our Raleigh, NC headquarters.
What areas do you serve?
PTG provides services throughout the Raleigh-Durham, Research Triangle, and greater North Carolina area, with remote capabilities serving clients nationwide. Our headquarters is located at 5540 Centerview Dr., Suite 200, Raleigh, NC 27606.
How do I get started?
Contact us at 919-348-4912 or schedule a free consultation. We will assess your current situation and recommend a tailored solution for your business needs.
Why Choose Petronella Technology Group
2,500+
Businesses Served
20+
Years of Experience
24/7
Monitoring & Support
BBB A+
Accredited Since 2003