Our SOC monitors your environment around the clock from our Raleigh facility. Analysts investigate every alert, correlate findings with threat intelligence, and escalate confirmed threats with actionable response recommendations. Unlike offshore SOC providers that lack contextual understanding of your business, our Raleigh-based analysts understand the Triangle's industry landscape, regulatory environment, and specific threat actors targeting local organizations.

SOC services include real-time alert triage and investigation, threat hunting for indicators of compromise, incident escalation with response guidance, monthly security posture reports, and quarterly threat-landscape briefings tailored to your industry. Our fifteen-minute initial response SLA for critical alerts ensures that confirmed threats receive immediate attention regardless of time of day.

Our Security Information and Event Management platform ingests and correlates logs from every security-relevant source in your environment: firewalls, endpoint protection, identity systems, cloud platforms, email gateways, DNS, DHCP, VPN, and application logs. Machine learning models trained on attack patterns across our entire client base identify threat sequences that rule-based correlation misses.

When a low-severity failed login attempt is followed by a successful login from an unusual location, then by unusual file-access patterns, our ML engine recognizes the attack chain and escalates a high-priority alert. Individual events that appear benign in isolation become clear indicators of compromise when correlated. This contextual detection reduces both false positives (saving analyst time) and false negatives (catching threats that would otherwise be missed).

EDR agents on every endpoint provide continuous visibility into process execution, file modifications, registry changes, network connections, and user behavior. Our SOC analysts monitor EDR telemetry 24/7, investigating suspicious activity and taking containment actions when threats are confirmed. Compromised endpoints can be isolated from the network within seconds while investigation proceeds.

Managed EDR includes deployment across all endpoints, policy configuration optimized for your environment, alert investigation and triage by our analysts, automated containment for confirmed threats, and regular tuning to reduce false positives as your environment evolves. For Raleigh organizations with mixed Windows, macOS, and Linux environments, we deploy cross-platform EDR that provides consistent protection regardless of operating system.

Alert-driven monitoring is reactive: you only detect threats that trigger alerts. Threat hunting is proactive: our analysts search for hidden threats that have evaded automated detection. Using hypothesis-driven investigation, threat-intelligence-informed queries, and behavioral analysis, our hunters look for signs of advanced persistent threats, insider activity, and dormant malware that may have been present in your environment for weeks or months.

Hunting cadence varies by client risk profile: monthly for standard engagements, weekly for high-risk environments such as defense contractors and financial institutions. Each hunt produces a documented report covering hypotheses tested, queries executed, findings discovered, and recommended actions. Hunting insights feed back into our detection platform to improve automated alerting for all clients.

When our SOC confirms a threat, our AI-driven orchestration platform accelerates response by automating containment actions: isolating endpoints, blocking IP addresses, disabling compromised accounts, and quarantining malicious files. Automated playbooks execute pre-approved response procedures in seconds, containing threats before they can spread while human analysts investigate the full scope.

For incidents requiring deeper investigation, our response team provides forensic analysis, scope determination, remediation guidance, and coordination with your internal IT team and legal counsel. Because our SOC analysts already have deep familiarity with your environment from daily monitoring, incident-response ramp-up time is dramatically reduced compared to engaging an external response team that must learn your infrastructure from scratch.

Our managed security platform continuously generates the compliance evidence that HIPAA, CMMC, PCI DSS, SOC 2, and NC regulatory requirements demand. Log-retention policies satisfy regulatory minimums. Security-monitoring documentation demonstrates continuous oversight. Incident-detection and response records provide the audit trail that proves your organization actively manages security risks.

Compliance dashboards show real-time status against applicable frameworks with control-level pass/fail reporting. When auditors arrive, we provide pre-packaged evidence bundles that document monitoring coverage, alert-investigation records, incident-response actions, and remediation activities. This automated evidence collection eliminates the weeks of manual documentation gathering that typically precedes audit engagements.