Small Business IT Solutions Raleigh-Durham
Petronella's Managed Flat Rate IT Services Small Business Plan specifically for:
- Small offices seeking more than just reactive hourly IT support, but not ready for dedicated and fully managed IT services
- Small organizations with limited budgets not meeting the requirements for Petronella Managed IT Services, but want access to Petronella's high levels of customer service and experienced team of engineers
- Larger customers that want the added resources of Petronella's IT professionals and state of the art remote monitoring & management tools to supplement their internal IT department
| PC Maintenance | |
| Automated Scheduled Anti Virus Updates |  |
| Automated Scheduled Spyware Prevention and Deletion | |
| Automated Temp File Deletion | |
| Automated Patch Assessments & Updates | |
| Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop | |
| Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities | |
| Server Maintenance | |
| Automated Daily Maintenance | |
| Database Size Monitoring | |
| Message Queue Monitoring | |
| Event Log Monitoring | |
| Service Monitoring | |
| Security Patch Management | |
| Service Pack Management | |
| Core Health Monitoring | |
| On Demand IT Services | |
| Live Help Desk Support | Hourly |
| Network Support and Administration | Hourly |
| Strategic Planning and Guidance | Hourly |
| Hosted Solutions (email, backup, spam filtering) | Call |
| Onsite Support and Projects | Hourly |
| Custom Development | Call |
| Disaster Recovery Planning | Hourly |