Managed Backup
Arcserve Managed Backup & Disaster Recovery
Enterprise-grade Arcserve backup and disaster recovery, fully managed as part of our comprehensive IT services. Protect your business data with proven technology and expert oversight.
Data Loss Threatens Every Business
Hardware failures, ransomware attacks, natural disasters, and human error can strike at any time. Businesses in Raleigh, Durham, and across the Triangle depend on their data for daily operations, regulatory compliance, and customer trust. Without a reliable, tested backup and disaster recovery solution, a single incident can result in permanent data loss, extended downtime, and potentially the end of your business. Arcserve provides enterprise-grade data protection that we deploy, monitor, and manage as part of our managed IT services.
Key Features & Benefits
Unified Protection
Arcserve protects physical servers, virtual machines, and cloud workloads from a single management console, eliminating gaps in your data protection strategy.
Rapid Recovery
Instant VM recovery, bare-metal restore, and granular file-level restore options minimize downtime and get your business back to work quickly.
Ransomware Defense
Immutable backup copies ensure your recovery points remain clean and usable even after a ransomware attack encrypts your production data.
Cloud Replication
Offsite replication to secure cloud storage protects against site-level disasters, providing geographic redundancy for your most critical data.
Regular Testing
We conduct routine restore tests to verify that your backups are functional and can be recovered when you need them.
Compliance Support
Policy-driven backup schedules, encryption, and audit logging support compliance with HIPAA, PCI DSS, and other regulatory frameworks.
Frequently Asked Questions
How is this different from the standalone Arcserve offering?
This is Arcserve delivered as a fully managed service within our broader IT management platform. We handle deployment, monitoring, testing, and maintenance as part of your overall managed IT engagement.
What is included in the managed backup service?
Deployment, configuration, 24/7 monitoring, regular restore testing, monthly reporting, and incident response are all included in our managed backup service.
How quickly can data be recovered?
Recovery times depend on the type and size of restore needed. Instant VM recovery can bring systems back online in minutes. Full bare-metal restores typically complete within hours.
Is this HIPAA-compliant?
Yes. We configure Arcserve with encryption, access controls, and audit logging to meet HIPAA technical safeguard requirements.
Can I keep using my existing backup alongside Arcserve?
We typically recommend consolidating to a single backup platform, but we evaluate your specific situation before making recommendations.
Protect Your Data with Managed Arcserve Backup
Schedule a consultation to learn how managed Arcserve backup can protect your business from data loss.
Schedule a ConsultationCall 919-348-4912
Petronella Technology Group, Inc. • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606
Why Choose Petronella Technology Group for Data Backup And Recovery
Petronella Technology Group has been a trusted provider of data backup and recovery solutions since 2002. With over two decades of experience serving businesses throughout the Raleigh-Durham Triangle area and beyond, we bring deep technical expertise and a proven track record of delivering results that matter to your organization.
Our commitment to excellence is backed by our BBB accreditation, which we have held continuously since 2003. This long-standing accreditation reflects our dedication to ethical business practices, transparent communication, and consistent client satisfaction across every engagement.
Having served more than 2,500 businesses across diverse industries, Petronella Technology Group understands the unique data backup and recovery challenges that organizations face at every stage of growth. From startups establishing their first IT infrastructure to established enterprises requiring advanced solutions, our team tailors every recommendation to fit your specific operational requirements and budget.
Our founder, Craig Petronella, is a Licensed Digital Forensic Examiner, a CMMC Registered Practitioner (RP), and holds MIT Certification. Craig’s hands-on leadership ensures that every solution we deliver meets the highest standards of technical rigor and security. His expertise in digital forensics, cybersecurity compliance, and enterprise IT strategy gives our clients a distinct advantage when navigating the complexities of modern technology environments.
Based in Raleigh, North Carolina, we provide both on-site and remote data backup and recovery support to businesses throughout the Research Triangle region, including Durham, Chapel Hill, Cary, Apex, Morrisville, and Wake Forest. Our local presence means faster response times and a deeper understanding of the regional business landscape.
How Our Data Backup And Recovery Services Work
Our proven process ensures that every client receives a tailored data backup and recovery solution built on thorough analysis, expert implementation, and ongoing support.
01
Discovery & Assessment
We begin with a comprehensive evaluation of your current IT environment, identifying vulnerabilities, inefficiencies, and opportunities for improvement related to data backup and recovery. This assessment forms the foundation for a solution that aligns with your business goals.
02
Custom Solution Design
Our engineering team designs a customized data backup and recovery plan that addresses your specific requirements, budget constraints, and future scalability needs. We present a clear roadmap with defined milestones and deliverables.
03
Professional Implementation
We execute the deployment with minimal disruption to your daily operations, handling configuration, migration, testing, and validation. Our team ensures every component functions correctly before going live.
04
Ongoing Support & Optimization
After deployment, we provide continuous monitoring, maintenance, and optimization of your data backup and recovery infrastructure. Our helpdesk is available to resolve issues promptly and keep your systems performing at peak efficiency.
Frequently Asked Questions About Arcserve Managed Backup & Disaster Recovery
Q: How often should my business data be backed up?
The frequency of data backups depends on how often your data changes and how much data loss your business can tolerate. Petronella Technology Group recommends at minimum daily backups for most businesses, with more critical environments requiring hourly or real-time replication. Our data backup and recovery solutions are configured to automate this process, ensuring your data is consistently protected without requiring manual intervention from your staff.
Q: What is the difference between data backup and disaster recovery?
Data backup refers to the process of creating copies of your files and databases to a separate storage location so they can be restored if the originals are lost or corrupted. Disaster recovery is a broader strategy that encompasses backup but also includes the plans, processes, and infrastructure needed to restore your entire IT environment after a major disruption such as a natural disaster, cyberattack, or hardware failure. Petronella Technology Group designs solutions that address both backup and disaster recovery to ensure complete business continuity.
Q: Where is my backup data stored and is it secure?
Petronella Technology Group utilizes enterprise-grade data centers with SOC 2 compliance, redundant power systems, and physical security controls. Your backup data is encrypted both in transit and at rest using AES-256 encryption. We offer multiple storage options including local backup, offsite cloud backup, and hybrid solutions that combine both approaches for maximum protection. Our team configures retention policies based on your compliance requirements and business needs.
Q: How quickly can my data be restored after a disaster?
Recovery time depends on the volume of data and the type of backup solution in place. With our managed backup solutions, most businesses can expect critical systems to be restored within hours rather than days. We design recovery plans with defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) to ensure your expectations are met. Regular disaster recovery testing is included in our service to verify that backups are functioning correctly and restoration procedures work as expected.
Q: Do your backup solutions meet HIPAA and other compliance requirements?
Yes, Petronella Technology Group designs backup and disaster recovery solutions that meet the requirements of HIPAA, CMMC, PCI-DSS, and other regulatory frameworks. This includes encrypted storage, access controls, audit logging, and documented retention policies. Our founder, Craig Petronella, is a CMMC Registered Practitioner and Licensed Digital Forensic Examiner, bringing compliance expertise directly into the design of every backup solution we deploy.
Ready to Improve Your Data Backup And Recovery Strategy?
Do not let technology challenges hold your business back. Petronella Technology Group has been helping businesses throughout the Raleigh-Durham Triangle area and beyond with expert data backup and recovery solutions since 2002. Our team of certified professionals is ready to assess your current environment, identify opportunities for improvement, and implement solutions that deliver measurable results. Whether you need immediate support or long-term strategic guidance, we are here to help your business succeed.
BBB Accredited Since 2003 • 2,500+ Businesses Served • Raleigh, NC