Complete Cloud

Complete Cloud Computing for Your Entire Business

Move your entire IT infrastructure to the cloud — desktops, servers, applications, and storage — fully managed by PTG. Eliminate hardware, reduce costs, and give your Raleigh-Durham team secure access from anywhere on any device.

SLA-Backed Uptime • Zero Hardware • Work from Anywhere • 24/7 Support

The Challenge

On-Premises IT Is Holding Your Business Back

Costly Hardware Refreshes

Servers and workstations require replacement every three to five years. For a 25-person Triangle-area business, that means tens of thousands of dollars in capital expenditures each cycle — plus downtime for installation and migration. Complete Cloud eliminates hardware purchases entirely, converting capital expenses into a predictable monthly operating cost that includes everything: compute, storage, licensing, management, and support.

Limited Remote Access

On-premises servers chain your team to the office. VPN solutions add complexity and security risk. Employees working from home in Durham or meeting clients in Chapel Hill cannot access their full desktop environment with the performance they need. Complete Cloud delivers your entire workspace through any browser or thin client with identical performance regardless of location — no VPN required.

Disaster Vulnerability

A fire, flood, or ransomware attack on your office can destroy years of data and bring operations to a halt for weeks. Businesses across the Research Triangle that rely on on-premises infrastructure face recovery times measured in days or weeks when disaster strikes. Complete Cloud stores everything in geographically redundant datacenters with automated backups, so your business recovers in hours, not weeks.

What Is Included

Your Entire IT Environment, Cloud-Delivered

Cloud Desktops

Full Windows desktops hosted in the cloud with your applications, files, and settings. Log in from any device and pick up exactly where you left off. Performance scales to match your workflow requirements.

Cloud Servers

Virtual servers running your line-of-business applications, databases, and file shares. Fully managed by PTG with monitoring, patching, backup, and security included. No hardware to buy or maintain.

Cloud Storage & Backup

Encrypted cloud storage replaces local file servers and NAS devices. Automated backups with verified restores ensure your data is always protected and recoverable. Role-based access controls protect sensitive files.

Cloud Email

Microsoft 365 or hosted Exchange email with enterprise spam filtering, archiving, and mobile access. PTG handles migration, configuration, and ongoing management of your entire email environment.

Cloud Security

Firewall, intrusion prevention, endpoint protection, and multi-factor authentication built into your cloud environment. PTG monitors threats 24/7 and keeps all security controls current.

24/7 Managed Support

Unlimited helpdesk support for your entire team. PTG manages every aspect of your cloud environment including updates, troubleshooting, user provisioning, and performance optimization.

Frequently Asked Questions

Complete Cloud Questions Answered

What is Complete Cloud?

Complete Cloud moves your entire IT environment — desktops, servers, applications, email, storage, and security — into a managed cloud infrastructure. PTG handles all management, monitoring, and support, eliminating the need for on-premises hardware and in-house IT staff. Your team accesses everything through any device with an internet connection.

Will my existing software work in the cloud?

In most cases, yes. PTG migrates your existing Windows applications, line-of-business software, and databases to cloud infrastructure that runs them with equal or better performance. During the assessment phase, PTG evaluates every application in your environment for cloud compatibility and addresses any requirements before migration begins.

How long does migration take?

A typical Complete Cloud migration for a 10 to 50 user organization takes two to four weeks. PTG handles the entire process including assessment, infrastructure provisioning, application migration, data transfer, testing, and user training. Migration is performed in phases to minimize disruption to your daily operations.

What internet speed do we need?

PTG recommends a minimum of 10 Mbps per concurrent user for standard office workflows. For GPU-intensive applications or large file transfers, higher bandwidth may be recommended. PTG can assess your current internet connectivity and recommend upgrades if needed to ensure optimal cloud performance for your Triangle-area office.

See Complete Cloud in Action

Schedule a free demo and experience your entire workspace running from the cloud. PTG will show you exactly how Complete Cloud works with your applications and workflows.

Petronella Technology Group • 5540 Centerview Dr., Suite 200, Raleigh, NC 27606

Why Choose Petronella Technology Group

Petronella Technology Group has been a trusted IT and cybersecurity partner for businesses across Raleigh, Durham, Chapel Hill, Cary, Apex, and the Research Triangle since 2002. Led by CEO Craig Petronella, a Licensed Digital Forensic Examiner, CMMC Certified Registered Practitioner, and MIT-certified professional in cybersecurity, AI, blockchain, and compliance, PTG brings deep expertise to every engagement.

With BBB accreditation since 2003 and more than 2,500 businesses served, PTG has the experience and track record to deliver results. Craig Petronella is an Amazon number-one best-selling author of books including "How HIPAA Can Crush Your Medical Practice," "How Hackers Can Crush Your Law Firm," and "The Ultimate Guide To CMMC." He has been featured on ABC, CBS, NBC, FOX, and WRAL, and serves as an expert witness for law firms in cybercrime and compliance cases.

PTG holds certifications including CCNA, MCNS, Microsoft Cloud Essentials, and specializes in CMMC 2.0, NIST 800-171/172/173, HIPAA, FTC Safeguards, SOC 2 Type II, PCI DSS, GDPR, CCPA, and ISO 27001 compliance. Our forensic specialties include endpoint and networking cybercrime investigation, data breach forensics, ransomware analysis, data exfiltration investigation, cryptocurrency and blockchain analysis, and SIM swap fraud investigation.

PTG Cloud Services and Strategy

Cloud computing has transformed how businesses operate, but migrating to the cloud without a clear strategy can lead to security gaps, unexpected costs, and operational disruptions. PTG takes a strategic approach to cloud services, starting with a thorough evaluation of your current environment, business requirements, compliance obligations, and growth plans. We help organizations determine which workloads are best suited for public cloud, private cloud, or hybrid architectures, ensuring that your cloud strategy aligns with both your technical needs and business objectives.

Our cloud migration services follow a proven methodology that minimizes risk and downtime during the transition. We begin with a detailed inventory and dependency mapping of your current systems, followed by a pilot migration of non-critical workloads to validate our approach. Production migrations are carefully scheduled and executed with rollback plans in place. Post-migration, we optimize your cloud environment for performance, security, and cost efficiency, ensuring that you realize the full benefits of cloud computing without wasting resources on oversized or underutilized cloud instances.

Security is paramount in any cloud deployment. PTG implements comprehensive cloud security controls including identity and access management with multi-factor authentication, data encryption at rest and in transit, network security groups and firewall rules, continuous monitoring and threat detection, and compliance controls mapped to your regulatory requirements. We also conduct regular cloud security assessments to identify misconfigurations and vulnerabilities that could expose your data, staying ahead of the evolving threat landscape that targets cloud environments.

Beyond migration and security, PTG provides ongoing cloud management and optimization services. Cloud environments require continuous attention to maintain security, optimize costs, and adapt to changing business needs. Our cloud management team monitors performance, manages updates and patches, optimizes resource allocation, and provides regular reporting on usage, costs, and security posture. We help organizations take advantage of new cloud capabilities as they become available, ensuring that your cloud investment continues to deliver maximum value as technology and your business evolve over time.

Our Approach to Cybersecurity

At Petronella Technology Group, cybersecurity is not just about installing antivirus software or setting up a firewall. We take a comprehensive, layered approach to security that addresses people, processes, and technology. Our methodology is built on industry-standard frameworks including NIST Cybersecurity Framework, CIS Controls, and MITRE ATT&CK, ensuring that your security program is aligned with the same standards used by Fortune 500 companies and government agencies. Every engagement begins with a thorough assessment of your current security posture, followed by a prioritized remediation roadmap that addresses your most critical risks first.

Our security operations team provides continuous monitoring through our Security Information and Event Management platform, which correlates events across your entire environment to detect threats in real time. When a potential threat is identified, our analysts investigate and respond immediately, often containing threats before they can cause damage. This proactive approach dramatically reduces the risk of successful cyberattacks and provides the rapid response capability that is essential in today's threat landscape.

We believe that employee awareness is one of the most important layers of defense. Human error remains the leading cause of data breaches, and no amount of technology can fully compensate for untrained employees. PTG provides comprehensive security awareness training programs that educate your team about phishing, social engineering, password security, data handling, and incident reporting. Our training programs include simulated phishing campaigns that test employee readiness and identify areas where additional education is needed, helping organizations build a strong security culture from the ground up.

Beyond prevention, PTG prepares organizations for the reality that breaches can occur despite the best defenses. Our incident response planning services help businesses develop, document, and test response procedures so that when an incident does occur, your team knows exactly what to do. From tabletop exercises to full incident simulations, we ensure that your organization is prepared to respond quickly and effectively, minimizing damage, preserving evidence, and meeting all regulatory notification requirements within required timeframes.

Additional Questions and Answers

What are the benefits of moving to the cloud for small businesses?
Cloud computing offers small businesses numerous advantages including reduced capital expenditure on hardware, scalable resources that grow with your business, improved disaster recovery and business continuity, anytime-anywhere access for remote and hybrid workforces, automatic software updates and patches, and enterprise-grade security features. PTG helps businesses in Raleigh, Durham, and the Research Triangle evaluate cloud options, plan migrations, and manage cloud environments to maximize these benefits while minimizing risk, disruption, and unexpected costs during the transition to cloud-based infrastructure.
How does PTG ensure cloud security for business data?
PTG implements multiple layers of cloud security including data encryption in transit and at rest, multi-factor authentication, identity and access management, network segmentation, continuous monitoring and logging, and regular security assessments. We follow the shared responsibility model, ensuring that customer-side security configurations are properly maintained even when using major cloud platforms. Our cloud security approach aligns with frameworks like NIST, SOC 2, and HIPAA to ensure that cloud-hosted data meets all applicable compliance requirements and industry best practices for data protection.
What cloud platforms does PTG support?
PTG supports all major cloud platforms including Microsoft Azure, Amazon Web Services, Google Cloud Platform, and private cloud environments hosted in our secure data center facilities. We also support cloud-based productivity suites including Microsoft 365 and Google Workspace. Our cloud architects help organizations choose the right platform based on their specific requirements for performance, compliance, cost, and integration with existing systems. We also design and implement hybrid cloud architectures that combine on-premises and cloud resources for optimal flexibility, performance, and cost efficiency.
How long does a typical cloud migration take?
Cloud migration timelines depend on the complexity of your current environment, the volume of data being transferred, and the number of applications being migrated. A simple migration of email and file storage to Microsoft 365 can be completed in two to four weeks. More complex migrations involving line-of-business applications, databases, and custom configurations may take two to six months to complete properly. PTG follows a structured migration methodology that includes assessment, planning, pilot testing, migration execution, and post-migration optimization to minimize downtime and risk throughout the process.
What happens to our data if we need to switch cloud providers?
Data portability is an important consideration in any cloud strategy. PTG helps organizations maintain data portability by using standard data formats, avoiding vendor lock-in where possible, and maintaining comprehensive backups independent of any single cloud provider. If you need to switch providers, PTG manages the entire migration process including data transfer, application reconfiguration, testing, and validation. We also ensure that data is properly removed from the previous provider in accordance with your data retention policies, privacy requirements, and any applicable regulatory obligations.

Ready to Get Started?

Contact Petronella Technology Group today for a free consultation. Serving Raleigh, Durham, Chapel Hill, and the Research Triangle since 2002.

919-348-4912 Schedule a Free Consultation

5540 Centerview Dr., Suite 200, Raleigh, NC 27606