Managed IT & Compliance for RTP • Research Triangle Park, NC

IT Services for Research Triangle Park

Research Triangle Park spans 7,000 acres and houses more than 300 companies—from global biotech and pharmaceutical giants to cutting-edge clean-tech startups. Petronella Technology Group, Inc. delivers managed IT services engineered for RTP's unique regulatory landscape: HIPAA for clinical research, EPA compliance for environmental labs, GxP for pharmaceutical manufacturing, and CMMC for defense-adjacent contractors. With 30+ years of experience and deep familiarity with RTP's infrastructure demands, we keep your science moving forward securely.

Trusted Since 2002 • BBB Accredited Since 2003 • 2,500+ Clients • RTP Expertise

Why RTP Organizations Choose Us

IT That Understands Life Sciences and Regulated Research

RTP is not a typical business park. Your IT partner must understand the compliance, security, and performance demands of scientific enterprise.

Multi-Framework Compliance

RTP organizations routinely face overlapping compliance requirements: HIPAA for patient data, 21 CFR Part 11 for electronic records, EPA reporting standards for environmental labs, GLP/GMP for pharma manufacturing, and CMMC for DoD contracts. We engineer IT environments that satisfy multiple frameworks simultaneously, eliminating the redundancy and cost of separate compliance efforts.

Biotech Lab IT Expertise

Laboratory environments require IT that understands instrument integration, LIMS connectivity, data integrity controls, and the extreme uptime demands of time-sensitive experiments. We manage lab networks where a server outage during a 72-hour cell culture assay can destroy months of research. Our engineers have direct experience supporting HPLC systems, flow cytometers, genomic sequencers, and environmental monitoring platforms.

AI-Powered Research Support

RTP organizations are rapidly adopting AI for drug discovery, genomic analysis, clinical trial management, and regulatory submissions. Our AI services team helps deploy machine learning infrastructure on-premises or in compliant cloud environments, ensuring computational research platforms meet both performance requirements and data governance standards.

24/7 Critical System Monitoring

Research does not stop at 5 PM. Our monitoring platform watches servers, network infrastructure, laboratory instruments, environmental controls, and cloud services around the clock. When a freezer alarm triggers at midnight or a critical database reaches capacity at 3 AM, our on-call team responds immediately to protect your research data and ongoing experiments.

Understanding RTP's Unique IT Requirements

Research Triangle Park is the largest research park in North America, occupying 7,000 acres between Raleigh, Durham, and Chapel Hill. Founded in 1959 to anchor North Carolina's knowledge economy, RTP now hosts over 300 companies employing more than 50,000 workers across biotechnology, pharmaceuticals, environmental science, information technology, and advanced manufacturing. Major anchor tenants include global pharma companies, federal research agencies, and hundreds of startups and mid-size firms pushing the boundaries of science and technology.

This concentration of regulated, research-intensive organizations creates IT challenges that generic managed service providers cannot address. A biotech firm running clinical trials must maintain 21 CFR Part 11 compliance for electronic records and signatures. An environmental testing lab needs EPA Method 8270 data integrity controls. A pharmaceutical manufacturer requires validated computer systems under GMP guidelines. A defense subcontractor must meet CMMC Level 2 for handling controlled unclassified information. Many RTP organizations face two, three, or four of these frameworks simultaneously.

Petronella Technology Group, Inc. has served Research Triangle Park organizations since our founding in 2002. Craig Petronella, our founder with 30+ years of IT experience, built the company specifically to address the compliance and security needs of the Triangle's most demanding industries. Our team includes CMMC certified practitioners, HIPAA compliance specialists, and engineers experienced with laboratory information management systems, validated computing environments, and the high-availability architectures that scientific research demands. Our AI services team helps RTP organizations leverage artificial intelligence for research acceleration while maintaining rigorous data governance.

Our Services

IT Services Engineered for Research Triangle Park

Compliance-ready, scientifically aware IT management for RTP's regulated industries

HIPAA-Compliant IT for Biotech and Clinical Research

RTP biotech companies handling protected health information from clinical trials, patient registries, or collaboration with healthcare systems need IT infrastructure that meets HIPAA Technical Safeguards. We implement encryption at rest and in transit, access controls based on minimum necessary principles, audit logging for all ePHI access, and backup systems that guarantee data availability.

Our HIPAA compliance program includes risk assessments, policy development, workforce training, Business Associate Agreement management, and incident response planning. For organizations that also handle FDA-regulated data, we align HIPAA controls with 21 CFR Part 11 requirements for electronic records and electronic signatures, creating a unified compliance framework.

We support the specialized applications RTP biotech firms depend on: electronic data capture (EDC) systems like Medidata and Oracle Health Sciences, clinical trial management systems (CTMS), biobanking platforms, and research collaboration tools that require secure data sharing across multi-site studies.

EPA Compliance and Environmental Lab IT

Environmental testing laboratories in RTP generate data that must meet EPA quality standards for defensibility in regulatory proceedings. Data integrity controls, instrument calibration records, chain-of-custody documentation, and tamper-proof audit trails are not optional—they are requirements that determine whether your analytical results are legally admissible.

We manage LIMS (Laboratory Information Management System) infrastructure, instrument data acquisition servers, and the networks connecting analytical instruments to data repositories. Our data integrity architecture implements write-once storage for raw analytical data, version-controlled methods databases, and automated backup of instrument output files. When an EPA auditor requests a complete data package for a specific sample, your system produces it in minutes, not days.

Network design for environmental labs addresses unique requirements: isolated instrument networks that prevent cross-contamination of data, high-bandwidth connections for transferring large chromatographic data files, and redundant internet connectivity for real-time reporting to state and federal portals.

Pharmaceutical IT and Computer System Validation

Pharmaceutical companies in RTP operate under GxP regulations that require validated computer systems for manufacturing, quality control, and regulatory submissions. Computer system validation (CSV) under GAMP 5 guidelines demands documented evidence that IT systems consistently produce results meeting predetermined specifications.

We support validation activities including installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ) for IT infrastructure that supports GxP-regulated processes. Our change management procedures maintain validated states through infrastructure upgrades, patches, and configuration changes—documenting impact assessments, test protocols, and approval workflows that satisfy FDA inspection requirements.

For pharmaceutical manufacturers implementing AI in drug discovery or quality prediction, our team ensures AI systems meet regulatory expectations for explainability, reproducibility, and data governance. We architect ML pipelines where model training data, hyperparameters, and outputs are fully traceable—critical for AI applications that influence regulated decisions.

Cybersecurity for RTP's High-Value Intellectual Property

RTP's concentration of pharmaceutical patents, clinical trial data, trade secrets, and defense research makes it a high-value target for nation-state actors and organized cybercrime groups. A single data breach at a biotech firm can compromise years of R&D investment worth hundreds of millions of dollars. Industrial espionage targeting RTP companies has been documented by the FBI and CISA.

Our cybersecurity services for RTP include managed detection and response (MDR), penetration testing, vulnerability management, security awareness training, and incident response planning. We deploy AI-powered behavioral analytics that detect insider threats and advanced persistent threats (APTs) that conventional signature-based tools miss. Network micro-segmentation isolates research networks from corporate infrastructure, preventing a compromised email account from reaching laboratory systems.

For organizations handling CUI under CMMC, ITAR-controlled data, or export-controlled research, our compliance team implements the specific technical and administrative controls required by each framework, backed by Craig Petronella's CMMC Certified Registered Practitioner credential.

High-Performance Computing and AI Research Infrastructure

Computational biology, molecular dynamics simulations, genomic sequencing analysis, and AI-driven drug discovery all demand high-performance computing infrastructure that generic IT providers cannot architect. We design and manage HPC environments tailored to RTP research workloads: GPU clusters for deep learning, high-memory nodes for bioinformatics, parallel storage systems for large dataset processing, and job schedulers that optimize resource utilization.

Our AI infrastructure services help RTP organizations deploy machine learning platforms that maintain compliance while delivering the computational power researchers need. On-premises GPU clusters keep sensitive research data under your control, while hybrid cloud architectures burst to public cloud for non-sensitive workloads during peak demand. We support popular research frameworks including TensorFlow, PyTorch, Nextflow, Snakemake, and custom bioinformatics pipelines.

Disaster Recovery and Business Continuity for Research

When a server failure during a multi-week experiment means starting over from scratch, standard backup strategies are not sufficient. We design disaster recovery architectures that protect irreplaceable research data with near-zero recovery point objectives: continuous data protection for active experiments, replicated databases for clinical trial systems, and immutable backups that ransomware cannot corrupt.

Business continuity planning for RTP organizations accounts for scenarios generic IT providers overlook: power failures during time-sensitive assays, network outages that interrupt instrument data acquisition, and natural disasters that threaten physical lab facilities. Our plans include automated failover for critical systems, pre-configured recovery environments, and documented procedures tested through quarterly DR drills. RTP organizations under regulatory oversight must demonstrate recovery capability to auditors—our documentation and testing satisfy these requirements.

Our Process

Onboarding Your RTP Organization

A structured transition that minimizes disruption to ongoing research

1

Compliance and Infrastructure Assessment

We audit your IT environment against every regulatory framework that applies to your organization—HIPAA, EPA, GxP, CMMC, SOC 2—and document gaps between your current state and compliance requirements. Simultaneously, we inventory hardware, software, network topology, and backup systems to identify reliability risks and performance bottlenecks.

2

Remediation and Compliance Alignment

We close compliance gaps and stabilize critical systems: deploying monitoring, hardening security configurations, upgrading backup infrastructure, and implementing the specific technical controls each regulatory framework requires. For validated environments, we document all changes through your change control process to maintain validated states.

3

Managed Operations and Continuous Monitoring

Your team gets 24/7 monitoring, helpdesk support from engineers who understand scientific IT environments, and proactive maintenance that prevents outages during critical research windows. We manage patching, certificate renewals, capacity planning, and vendor coordination so your researchers focus on science instead of IT troubleshooting.

4

Strategic Planning and Audit Readiness

Quarterly reviews evaluate system performance, compliance posture, and upcoming needs. We maintain audit-ready documentation that satisfies FDA inspectors, EPA auditors, and CMMC assessors. Technology roadmaps align IT investments with research milestones, funding cycles, and growth plans, ensuring your infrastructure scales alongside your science.

Why Petronella Technology Group, Inc.

The Triangle's IT Partner for Regulated Research

Compliance expertise, scientific IT knowledge, and local presence since 2002

Deep RTP Industry Experience Since 2002

We have supported Research Triangle Park organizations for over two decades. Our engineers understand LIMS platforms, validated computing environments, laboratory instrument integration, and the regulatory frameworks that govern RTP's dominant industries. We do not treat your biotech firm like a retail store that needs email and a firewall. We understand that your IT environment supports mission-critical research with regulatory and financial consequences for failure.

Multi-Framework Compliance Under One Roof

RTP organizations routinely need HIPAA, 21 CFR Part 11, GxP, EPA, CMMC, and SOC 2 compliance—sometimes all within the same IT environment. Hiring separate consultants for each framework creates gaps, contradictions, and redundant controls. Our integrated compliance program maps overlapping requirements into a unified set of technical and administrative controls, reducing audit preparation effort by 50% while ensuring complete coverage.

AI and Research Computing Expertise

As RTP organizations adopt AI for drug discovery, genomic analysis, and regulatory intelligence, they need an IT partner who understands both machine learning infrastructure and compliance constraints. Our AI services team deploys GPU clusters, configures ML training pipelines, and implements data governance frameworks that satisfy regulators while delivering the performance researchers demand. We bridge the gap between cutting-edge AI and the regulated environment where RTP organizations operate.

Local Presence with 2,500+ Clients and Zero Breaches

Our headquarters is minutes from Research Triangle Park. When you need on-site support for a server migration, network buildout, or emergency troubleshooting, our technicians arrive quickly with knowledge of your environment. Founded in 2002, BBB accredited since 2003, and trusted by 2,500+ organizations, Petronella Technology Group, Inc. has maintained a perfect security record among clients following our protocols. Craig Petronella's CMMC-RP credential and 30+ years of experience provide the leadership oversight RTP's most demanding organizations require.

Frequently Asked Questions

RTP IT Services FAQ

Do you have experience with biotech and pharmaceutical IT in RTP?

Yes. We have supported RTP biotech and pharmaceutical organizations since 2002, managing LIMS systems, validated computing environments, clinical trial data infrastructure, and the specific compliance requirements (HIPAA, 21 CFR Part 11, GLP/GMP) that govern these industries. Our engineers understand lab IT at a level generic MSPs simply cannot match.

Can you handle HIPAA and EPA compliance simultaneously?

Absolutely. Multi-framework compliance is one of our core specialties for RTP clients. We map overlapping requirements from HIPAA, EPA, 21 CFR Part 11, GxP, CMMC, and SOC 2 into a unified control set that satisfies all applicable frameworks without redundant effort. This integrated approach reduces compliance costs and ensures no gaps exist between frameworks.

How do you support laboratory instrument networks?

We design isolated lab networks with dedicated VLANs for instrument connectivity, ensuring data integrity while maintaining security segmentation from corporate networks. Our engineers support HPLC, GC-MS, flow cytometry, sequencing, and environmental monitoring systems including LIMS integration, data acquisition server management, and instrument-to-server communication troubleshooting.

Can you help us deploy AI for research while maintaining compliance?

Yes. Our AI services team deploys machine learning infrastructure that meets GxP, HIPAA, and CMMC requirements. We architect on-premises GPU clusters for sensitive data, implement model governance frameworks for regulatory auditability, and ensure AI systems used in regulated decisions (drug discovery, clinical analysis) maintain the traceability and reproducibility regulators expect.

What happens if a critical system fails during an active experiment?

Our 24/7 monitoring detects failures the moment they occur, and our on-call team responds immediately. For critical research systems, we implement redundant architectures with automatic failover so experiments continue uninterrupted even during hardware failures. Continuous data protection ensures no research data is lost. Response SLAs are tailored to the criticality of each system in your environment.

Do you support hybrid cloud environments for RTP organizations?

Yes. Many RTP organizations need on-premises infrastructure for regulated data while leveraging cloud resources for non-sensitive workloads, burst computing, and collaboration. We architect hybrid environments connecting on-premises data centers to AWS, Azure, or GCP with secure VPN tunnels, consistent security policies, and unified monitoring across both environments.

How quickly can you dispatch on-site to Research Triangle Park?

Our office is minutes from RTP. Critical on-site requests receive same-day dispatch, and standard requests are typically handled next business day. For managed clients with critical research infrastructure, we offer priority dispatch SLAs with response times as fast as two hours for on-site arrivals.

What size organizations in RTP do you support?

We serve RTP organizations from 10-person biotech startups to mid-market companies with 500+ employees. Startups benefit from enterprise-grade compliance and security without hiring a full IT team. Larger organizations use our co-managed model to supplement internal IT staff with specialized compliance, cybersecurity, and AI expertise.

IT Services Built for Research Triangle Park

Schedule a consultation with Petronella Technology Group, Inc. to discuss your RTP organization's IT and compliance requirements. We will assess your regulatory landscape, evaluate your current infrastructure, and design a managed IT solution that keeps your research moving forward securely—backed by 30+ years of experience, 2,500+ clients, and deep expertise in the industries that define Research Triangle Park.

Trusted Since 2002 • BBB Accredited Since 2003 • 2,500+ Clients • Zero Breaches