The Payment Card Industry Data Security Standard requires every business that accepts, processes, stores, or transmits credit card data to meet 12 core requirements covering network security, data protection, vulnerability management, access control, monitoring, and security policies. PCI DSS 4.0, the latest version, adds new requirements for authentication, encryption, and continuous security testing that take effect in 2025.

We guide your business through every aspect of PCI DSS compliance. Our process begins with a cardholder data environment (CDE) assessment to identify where payment card data enters, flows through, and is stored in your systems. We then conduct a gap analysis against all applicable PCI DSS requirements, develop a prioritized remediation plan, implement the necessary technical and administrative controls, and prepare you for your Self-Assessment Questionnaire (SAQ) or formal assessment by a Qualified Security Assessor (QSA).

For businesses seeking to reduce their PCI scope, we help implement tokenization, point-to-point encryption (P2PE), and payment processing architectures that minimize the systems that fall within the cardholder data environment. Reducing scope means fewer requirements to meet, lower assessment costs, and a stronger security posture for your payment processing infrastructure.

Your e-commerce website is your primary revenue channel and your most exposed attack surface. Web application vulnerabilities including SQL injection, cross-site scripting (XSS), cross-site request forgery (CSRF), and insecure direct object references can allow attackers to steal customer data, hijack accounts, inject malicious code, or deface your site. Magecart-style attacks that inject credit card skimming code into checkout pages have compromised millions of payment cards across thousands of e-commerce sites.

We secure e-commerce platforms with a multi-layered approach: web application firewall (WAF) deployment to block common attack patterns, Content Security Policy (CSP) implementation to prevent JavaScript injection, Subresource Integrity (SRI) to detect tampered third-party scripts, secure payment integration that isolates cardholder data from your web application, SSL/TLS configuration with A+ ratings, and regular vulnerability scanning of your web applications and APIs.

Our penetration testing team conducts targeted assessments of your e-commerce platform, testing for the OWASP Top 10 vulnerabilities and e-commerce-specific attack vectors. We test your checkout flow, payment processing, account management, API endpoints, and administrative interfaces. Results include detailed findings with business risk context and step-by-step remediation guidance that your development team can implement immediately.

The California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), grant California consumers the right to know what personal information businesses collect about them, the right to delete their data, the right to opt out of the sale or sharing of their data, and the right to non-discrimination for exercising their rights. Similar laws have been enacted or proposed in dozens of other states, creating an increasingly complex patchwork of privacy obligations for B2C businesses that sell to customers across the country.

We help B2C businesses navigate this privacy landscape with comprehensive data mapping that identifies what customer data you collect, where it is stored, who has access to it, and with whom it is shared. We develop privacy policies that accurately disclose your data practices, implement opt-out mechanisms and consumer rights request processes, configure your marketing technology stack for privacy compliance, and establish data retention and deletion procedures that meet regulatory requirements while preserving the data you need for business operations.

For businesses that collect data from minors, operate loyalty programs, use data for targeted advertising, or sell customer data to third parties, we provide specialized privacy guidance that addresses the enhanced protections and consent requirements that apply to these activities. Our goal is to keep your business compliant without disrupting the customer engagement strategies that drive revenue.

For brick-and-mortar B2C businesses, the point-of-sale (POS) system is the primary target for payment card theft. POS malware, network-based attacks that capture card data in transit, and skimming devices installed on terminals can compromise thousands of cards before detection. Major retail breaches have originated from compromised POS systems, resulting in millions of stolen card numbers and hundreds of millions of dollars in costs.

We secure your POS environment with network segmentation that isolates payment processing from other business systems, endpoint protection on all POS terminals and back-office systems, encrypted communications between terminals and payment processors, regular vulnerability scanning and patching of POS software, and physical security controls for terminal hardware. For multi-location businesses, we implement centralized monitoring that provides visibility across all store locations from a single security dashboard.

We also help businesses evaluate and implement modern payment technologies including EMV chip acceptance, contactless payments, mobile wallets, and cloud-based POS systems that can significantly reduce PCI DSS scope and improve both security and customer experience. Upgrading your payment infrastructure is often the most impactful single step toward reducing your exposure to payment card fraud and simplifying your PCI compliance obligations.

Your employees are your first line of defense and your greatest vulnerability. In B2C businesses, staff handle customer payment cards, access customer databases, use email for vendor communications, and interact with technology at every point of the customer journey. A single employee clicking a phishing link can lead to a breach that compromises your entire customer database. PCI DSS Requirement 12.6 mandates security awareness training for all personnel, and your training program must be documented for compliance evidence.

Our B2C-specific security awareness training covers phishing recognition, safe payment card handling procedures, social engineering tactics that target retail and service employees, proper customer data handling, secure Wi-Fi and device usage, incident reporting procedures, and the consequences of data breaches for both the business and affected customers. Training modules are designed for diverse workforces, including employees who may not be technically sophisticated.

Monthly phishing simulations test employee awareness with realistic scenarios relevant to your industry, such as fake vendor invoices, fraudulent refund requests, and spoofed corporate communications. Completion tracking and phishing simulation results are documented for PCI DSS compliance evidence and provide metrics that help you identify departments or individuals who need additional training focus.

When a B2C breach occurs, the response must address multiple stakeholders simultaneously: affected customers, payment processors, card brands, state attorneys general, insurance carriers, and the media. Each has different notification requirements and timelines. State breach notification laws vary by jurisdiction, with some requiring notification within 30 days and others within 60 or 90 days. Payment card brands have their own investigation and notification requirements. Getting any of these wrong can increase fines, extend liability, and deepen reputational damage.

Our incident response team provides immediate containment to stop the breach, forensic investigation to determine what data was compromised and how many customers are affected, coordination with your payment processor and card brands, compliance with state breach notification requirements for all affected jurisdictions, customer notification communications that are transparent, empathetic, and legally compliant, and credit monitoring and identity protection services for affected consumers.

We also help you develop and test your breach response plan before an incident occurs. A documented, tested incident response plan is both a PCI DSS requirement (Requirement 12.10) and a practical necessity. When a breach happens, having a plan means faster containment, lower costs, and less damage to customer relationships and brand reputation. Regular tabletop exercises ensure your team knows their roles and can execute the plan under the pressure of a real incident.

PCI DSS requires both regular vulnerability scanning (Requirement 11.2) and periodic penetration testing (Requirement 11.3). Our vulnerability management program provides continuous scanning of your internal and external systems, web applications, and network infrastructure. Vulnerabilities are prioritized by risk to customer data and payment card systems, and remediation is tracked to resolution.

Our penetration testing goes beyond automated scanning to simulate real-world attacks against your B2C systems. We test your e-commerce platform, payment processing infrastructure, customer account systems, internal network, email security, and physical security. For multi-location businesses, we test representative locations to identify systemic vulnerabilities that could be exploited across your entire network.

All scan and test results are formatted for PCI DSS compliance documentation, and our reports satisfy the evidence requirements for both your payment processor and your Qualified Security Assessor. We also provide quarterly ASV (Approved Scanning Vendor) scans as required by PCI DSS, ensuring your external-facing systems are free of vulnerabilities that could compromise customer payment data.

B2C brands are frequently impersonated in phishing campaigns that target both employees and customers. Attackers create fake emails and websites that mimic your brand to steal customer login credentials, trick employees into wiring funds, or distribute malware. These attacks damage your brand reputation even when they do not directly breach your systems, because customers associate the phishing experience with your company.

We implement comprehensive email security including SPF, DKIM, and DMARC authentication to prevent email spoofing of your domain, advanced threat protection that filters malicious emails before they reach employee inboxes, brand monitoring that detects impersonation websites and phishing campaigns using your brand, and takedown services that work to remove fraudulent sites and emails impersonating your business.

For customer-facing email communications, we help implement email authentication and branded indicators (BIMI) that display your verified logo next to your emails in supported email clients. This helps customers distinguish legitimate communications from your company and phishing attempts, reducing the success rate of brand impersonation attacks and reinforcing customer trust in your digital communications.