Ransomware Protection and Recovery Services

Ransomware has become the most devastating cyber threat facing businesses of all sizes.

Ransomware has become the most devastating cyber threat facing businesses of all sizes. The numbers are staggering: according to the IBM Cost of a Data Breach Report, the average cost of a ransomware attack is $5.13 million, factoring in downtime, recovery costs, legal expenses, and reputational damage. The Verizon Data Breach Investigations Report shows that ransomware is involved in 24 percent of all data breaches, and the frequency of attacks continues to accelerate. For small and medium-sized businesses in the Research Triangle, a successful ransomware attack can be an extinction-level event. The National Cyber Security Alliance reports that 60 percent of small businesses that suffer a cyberattack go out of business within six months.

Petronella Technology Group provides comprehensive ransomware protection and recovery services that address this threat from every angle. Our approach combines proactive prevention through our 39-layer ZeroHack Cyber Safety Stack, continuous detection through our AI agent Eve, rapid response when an attack is detected, and tested recovery procedures that get your business back online fast. We have helped organizations across the Triangle prevent, survive, and recover from ransomware attacks, and we bring that battle-tested experience to every client engagement.

The Modern Ransomware Threat

Today's ransomware attacks bear little resemblance to the simple encryption malware of a decade ago. Modern ransomware operations are run by professional criminal organizations that operate like businesses, complete with customer support, quality assurance, and affiliate programs.

Ransomware-as-a-Service (RaaS)

The ransomware economy is now dominated by RaaS platforms where sophisticated developers build the malware and infrastructure, then recruit affiliates to deploy it against targets. Groups like LockBit, BlackCat/ALPHV, and Royal have industrialized ransomware, making devastating attacks accessible to criminals with minimal technical skills. This has dramatically increased the volume of attacks and the range of victims targeted.

Double and Triple Extortion

Modern ransomware attacks no longer just encrypt your data. They steal it first. In double extortion attacks, the attacker threatens to publish your stolen data on the dark web if the ransom is not paid, even if you can recover from backups. Triple extortion adds a third layer, with the attacker contacting your customers, partners, or regulators directly to increase pressure. This evolution means that having good backups, while essential, is no longer sufficient as a complete ransomware defense.

Targeted Attacks

Ransomware groups increasingly conduct reconnaissance before attacking, identifying organizations that are most likely to pay large ransoms. Healthcare organizations, law firms, financial services companies, and manufacturers are particularly attractive targets because they handle sensitive data and face severe consequences from extended downtime. Triangle businesses in these sectors face elevated risk.

Our Ransomware Protection Services

Prevention: Stopping Ransomware Before It Starts

The best ransomware recovery is the one you never need. Our prevention services address the most common attack vectors:

  • Advanced email security: Multi-layered email protection that blocks phishing emails, malicious attachments, and weaponized URLs, the primary delivery method for ransomware.
  • Endpoint detection and response: Next-generation endpoint protection that detects and blocks ransomware behavior, including file encryption attempts, at the endpoint level.
  • Vulnerability management: Regular scanning and patching to close the vulnerabilities that ransomware affiliates exploit for initial access.
  • Multi-factor authentication: MFA across all critical systems to prevent credential-based access, the second most common initial access vector.
  • Network segmentation: Proper network architecture that limits lateral movement, containing any potential breach to a small portion of your environment.
  • Privileged access management: Controls that protect administrator accounts, which ransomware attackers target to gain the elevated permissions needed to deploy encryption across your network.
  • Security awareness training: Regular training that teaches employees to recognize and report phishing attempts before they click.

Detection: Finding Ransomware Before It Detonates

Modern ransomware attacks involve a dwell period, typically days to weeks, between initial access and encryption deployment. This window provides an opportunity to detect and stop the attack before the ransomware payload is deployed. Our detection capabilities include:

  • 24/7 monitoring by Eve: Our AI agent monitors your environment continuously, detecting the behavioral indicators that precede ransomware deployment, including credential harvesting, lateral movement, privilege escalation, and backup tampering.
  • Network traffic analysis: Monitoring for command-and-control communications, data staging, and exfiltration activity that indicate an active intrusion.
  • Endpoint behavioral analysis: Detection of suspicious process behavior, file system modifications, and other indicators of ransomware activity at the endpoint level.
  • Dark web monitoring: Monitoring dark web forums and leak sites for mentions of your organization that could indicate a breach in progress.

Response: Acting Decisively When an Attack Is Detected

If ransomware is detected in your environment, our response team acts immediately:

  • Isolate affected systems to prevent spread
  • Identify the ransomware variant and assess scope
  • Preserve forensic evidence for investigation
  • Assess decryption options and recovery paths
  • Communicate with your leadership, insurance carrier, and legal counsel
  • Coordinate with law enforcement as appropriate

Recovery: Getting Your Business Back Online

Our recovery services are designed to restore your operations as quickly as possible:

  • Backup restoration: We restore your data from clean, verified backups, prioritizing the most critical business systems.
  • System rebuilding: We rebuild compromised systems from known-good images, ensuring that no attacker persistence mechanisms remain.
  • Data integrity verification: We verify the integrity of recovered data before returning systems to production.
  • Security hardening: We implement additional security controls to prevent re-infection, addressing the specific vulnerabilities that the attacker exploited.

Ransomware-Resilient Backup Strategy

Backups are your last line of defense against ransomware, but only if they are designed to survive a ransomware attack. Attackers specifically target backup systems during an attack, deleting or encrypting backup copies to eliminate recovery options. Our ransomware-resilient backup strategy includes:

  • 3-2-1 backup rule: Three copies of data, on two different media types, with one copy stored offsite.
  • Immutable backups: Backup copies that cannot be modified or deleted, even by an administrator account, protecting them from ransomware that has gained elevated privileges.
  • Air-gapped storage: Backup copies stored on media that is physically or logically disconnected from your network.
  • Regular testing: Frequent backup restoration tests that verify data recoverability and measure recovery time.
  • Encryption: Backup data encrypted at rest and in transit to protect against exfiltration.

Ransomware Readiness Assessment

How prepared is your organization to survive a ransomware attack? Our ransomware readiness assessment evaluates your prevention, detection, response, and recovery capabilities against real-world ransomware attack scenarios. We identify gaps in your defenses and provide a prioritized remediation roadmap to improve your ransomware resilience. The assessment covers:

  • Email security and phishing defenses
  • Endpoint protection and detection capabilities
  • Network segmentation and access controls
  • Backup architecture and recoverability
  • Incident response plan and team readiness
  • Employee awareness and training effectiveness
  • Privileged access management
  • Vulnerability and patch management

Frequently Asked Questions

Can ransomware be prevented completely?
No security control is 100 percent effective, but a comprehensive, layered defense significantly reduces the likelihood of a successful attack. Our 39-layer approach addresses ransomware at multiple stages, from preventing initial access to detecting pre-encryption activity to ensuring rapid recovery if encryption does occur.
How often should we test our backups?
We recommend testing backup restoration at least monthly for critical systems and quarterly for all systems. Testing should include full restoration to verify data integrity and measure recovery time. Many organizations discover during an actual incident that their backups have been failing silently for months.
What should we do if we discover ransomware on our network?
Call us immediately at 919-348-4912. Do not attempt to remediate the situation yourself, as this can destroy forensic evidence and alert the attacker. Disconnect affected systems from the network if possible, but do not power them off. Document what you observed and when. Contact your cyber insurance carrier.
Does cyber insurance cover ransomware attacks?
Most cyber insurance policies cover ransomware-related costs including incident response, forensic investigation, data recovery, business interruption, and in some cases, ransom payments. However, coverage varies by policy, and many carriers now require specific security controls as a condition of coverage. We help you understand your coverage and work with your carrier throughout the claims process.
Should we pay the ransom?
This is a complex decision that depends on many factors. We always explore all recovery options before considering ransom payment. In many cases, we can recover data without paying. If payment is considered, we provide objective guidance about the risks, legal implications, and likelihood of successful decryption.

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Contact Petronella Technology Group for a free consultation.

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Why Choose Petronella Technology Group

Petronella Technology Group has been a trusted IT and cybersecurity partner for businesses across Raleigh, Durham, Chapel Hill, Cary, Apex, and the Research Triangle since 2002. Led by CEO Craig Petronella, an NC Licensed Digital Forensics Examiner (License# 604180-DFE), CMMC Certified Registered Practitioner, Cybersecurity Expert Witness, Hyperledger Certified, and MIT-certified professional in cybersecurity, AI, blockchain, and compliance, PTG brings deep expertise to every engagement.

With BBB accreditation since 2003 and more than 2,500 businesses served, PTG has the experience and track record to deliver results. Craig Petronella is an Amazon number-one best-selling author of books including "How HIPAA Can Crush Your Medical Practice," "How Hackers Can Crush Your Law Firm," and "The Ultimate Guide To CMMC." He has been featured on ABC, CBS, NBC, FOX, and WRAL, and serves as an expert witness for law firms in cybercrime and compliance cases.

PTG holds certifications including CCNA, MCNS, Microsoft Cloud Essentials, and specializes in CMMC 2.0, NIST 800-171/172/173, HIPAA, FTC Safeguards, SOC 2 Type II, PCI DSS, GDPR, CCPA, and ISO 27001 compliance. Our forensic specialties include endpoint and networking cybercrime investigation, data breach forensics, ransomware analysis, data exfiltration investigation, cryptocurrency and blockchain analysis, and SIM swap fraud investigation.

Our Approach to Cybersecurity

At Petronella Technology Group, cybersecurity is not just about installing antivirus software or setting up a firewall. We take a comprehensive, layered approach to security that addresses people, processes, and technology. Our methodology is built on industry-standard frameworks including NIST Cybersecurity Framework, CIS Controls, and MITRE ATT&CK, ensuring that your security program is aligned with the same standards used by Fortune 500 companies and government agencies. Every engagement begins with a thorough assessment of your current security posture, followed by a prioritized remediation roadmap that addresses your most critical risks first.

Our security operations team provides continuous monitoring through our Security Information and Event Management platform, which correlates events across your entire environment to detect threats in real time. When a potential threat is identified, our analysts investigate and respond immediately, often containing threats before they can cause damage. This proactive approach dramatically reduces the risk of successful cyberattacks and provides the rapid response capability that is essential in today's threat landscape.

We believe that employee awareness is one of the most important layers of defense. Human error remains the leading cause of data breaches, and no amount of technology can fully compensate for untrained employees. PTG provides comprehensive security awareness training programs that educate your team about phishing, social engineering, password security, data handling, and incident reporting. Our training programs include simulated phishing campaigns that test employee readiness and identify areas where additional education is needed, helping organizations build a strong security culture from the ground up.

Beyond prevention, PTG prepares organizations for the reality that breaches can occur despite the best defenses. Our incident response planning services help businesses develop, document, and test response procedures so that when an incident does occur, your team knows exactly what to do. From tabletop exercises to full incident simulations, we ensure that your organization is prepared to respond quickly and effectively, minimizing damage, preserving evidence, and meeting all regulatory notification requirements within required timeframes.

The PTG Compliance Process

Achieving and maintaining regulatory compliance requires a structured, repeatable process. PTG has developed a proven compliance methodology refined over more than two decades of helping businesses navigate complex regulatory requirements. Our process begins with a comprehensive gap assessment that evaluates your current policies, procedures, and technical controls against the specific requirements of your target framework. This assessment identifies exactly where your organization stands and what needs to be done to achieve compliance.

Following the gap assessment, PTG develops a prioritized remediation roadmap that outlines every action item needed to close identified gaps. We categorize items by risk level and effort required, allowing organizations to address the most critical deficiencies first while planning for longer-term improvements. Our consultants work alongside your team to implement technical controls, develop required policies and procedures, create employee training programs, and establish the documentation and evidence collection processes needed to demonstrate compliance during audits and assessments.

Compliance is not a one-time project but an ongoing commitment. Regulations evolve, threats change, and business environments shift. PTG provides continuous compliance monitoring services that track your compliance status in real time, alert you to emerging gaps, and ensure that your security controls remain effective. We conduct regular internal audits, update policies as regulations change, and prepare your organization for external audits or assessments. Our goal is to make compliance a natural part of your business operations rather than a periodic scramble to meet audit deadlines.

For organizations subject to multiple compliance frameworks, PTG takes a unified approach that maps overlapping requirements across frameworks. Rather than implementing separate programs for each regulation, we build a comprehensive security and compliance program that satisfies multiple requirements simultaneously. This integrated approach reduces costs, eliminates redundant processes, and provides a clearer picture of your overall security and compliance posture, making it easier to manage ongoing obligations and demonstrate compliance to auditors, clients, and business partners.

Ready to Get Started?

Contact Petronella Technology Group today for a free consultation. Serving Raleigh, Durham, Chapel Hill, and the Research Triangle since 2002.

919-348-4912 Schedule a Free Consultation

5540 Centerview Dr., Suite 200, Raleigh, NC 27606

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"Top qualities: Great Results, Expert, High Integrity. I have seen Craig grow his business from when he first started with us as our IT Consultant. He is great person all around. Easy to work with, very conscientious on his work, and always willing to help. He has worked extremely hard and I'm glad to see the rewards of his hard work with his company expanding and thriving. His Top qualities are: Great Results, Expert, High Integrity."

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