Trusted by Triangle Law Firms · zero breaches among clients following our security program

IT Services & Cybersecurity for Law Firms in Raleigh-Durham

Your clients trust you with their most sensitive matters. Trust PTG with the technology that protects them. We provide specialized IT support, cybersecurity, and compliance services designed specifically for law firms — protecting attorney-client privilege, securing confidential data, and ensuring your firm meets ABA cybersecurity guidelines. With 22+ years and zero breaches among clients following our security program across 2,500+ companies, your firm's reputation is safe with PTG.

Free assessment · Privilege-aware support · No obligation

BBB Accredited Business ★★★★★ 4.7/5 on Google | BBB Accredited Since 2003 | 2,500+ Businesses Served
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Privilege Protection
Attorney-client data security
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ABA Compliance
Ethical obligation technology
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Legal Tech Support
Clio, MyCase, e-discovery
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24/7 IT Support
Responsive helpdesk for attorneys
The Stakes

Law Firms Face Unique Technology Risks

The legal industry is one of the most targeted sectors for cyberattacks — and the consequences of a breach go far beyond financial loss.

Attorney-Client Privilege at Risk

Every email, document, and communication your firm handles is potentially protected by attorney-client privilege. A data breach doesn't just expose information — it can destroy the privilege itself, exposing your clients to devastating legal consequences and your firm to malpractice liability. Generic IT support companies don't understand these implications. They treat your data like any other business data, applying cookie-cutter security measures that fail to account for the ethical and legal obligations unique to the practice of law.

Targeted by Sophisticated Attackers

Law firms are prime targets for cybercriminals because of the valuable, sensitive information they hold — trade secrets, merger details, financial records, personal data, and intellectual property. Business email compromise attacks targeting law firms have increased dramatically, with attackers impersonating attorneys to redirect wire transfers and steal client funds. Ransomware groups specifically target firms near litigation deadlines knowing the pressure to pay is enormous when case files are encrypted.

Evolving Compliance Obligations

The ABA now explicitly requires attorneys to understand the technology they use and take reasonable measures to protect client data. State bars are adopting increasingly specific cybersecurity requirements. Your malpractice insurer is asking tougher questions about your security posture. Clients — especially corporate clients — are demanding proof of security practices before engaging outside counsel. Without specialized IT support that understands these overlapping obligations, your firm risks non-compliance, insurance denial, and client loss.

Our Approach

IT Services Built for the Legal Profession

PTG doesn't just provide IT support to law firms — we provide technology services designed around the unique requirements, ethical obligations, and workflows of legal practice. Our team understands attorney-client privilege, ethical walls, document retention requirements, e-discovery obligations, and the critical importance of protecting client confidentiality at every layer of your technology stack. This specialized knowledge informs every recommendation, configuration, and support interaction.

Our approach begins with a comprehensive assessment of your firm's current technology environment, identifying security gaps, compliance deficiencies, and efficiency opportunities. We then implement a tailored IT infrastructure that supports your specific practice areas, integrates with your preferred legal software platforms, and meets all applicable cybersecurity requirements — from ABA guidelines and state bar requirements to client-mandated security standards and cyber insurance prerequisites.

Security is the foundation of everything we do for law firms. PTG implements multi-layered protection including encrypted communications, secure document management, access controls with ethical wall capabilities, data loss prevention policies that prevent inadvertent disclosure, and 24/7 threat monitoring that catches intrusion attempts before they succeed. With zero security breaches among clients following our security program across 2,500+ companies over 22+ years, we bring a level of cybersecurity expertise that gives your firm — and your clients — genuine confidence in your data protection.

Beyond security, PTG ensures your technology actually makes your attorneys more productive. We optimize your practice management software, implement efficient document workflows, enable secure remote work from courthouses, client offices, and home, and provide responsive help desk support that gets your team back to billable work quickly. Our goal is technology that disappears into the background — working perfectly so your attorneys can focus entirely on practicing law.

22+
Years of IT Expertise
0
Security Breaches
2,500+
Companies Protected
100%
ABA Compliance Support
Legal IT Services

Comprehensive Technology for Modern Law Firms

Every service your firm needs, delivered by a team that understands legal practice.

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Legal Cybersecurity

Multi-layered security designed for law firm data. Encrypted email and file sharing that protects privilege, data loss prevention policies that prevent inadvertent disclosure, ethical wall configurations that enforce information barriers between matters, and 24/7 threat monitoring from cybersecurity experts who understand the unique value and sensitivity of legal data. Every control is aligned with ABA cybersecurity recommendations and state bar requirements.

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Document Management & e-Discovery

Expert support for legal document management systems including iManage, NetDocuments, and SharePoint-based solutions. PTG also provides e-discovery technology support including litigation hold implementation, data preservation, processing and review platform management, and production workflows. We ensure your document systems are secure, searchable, compliant with retention requirements, and integrated with your practice management tools.

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Practice Management Support

Full implementation and support for legal practice management platforms including Clio, MyCase, PracticePanther, Smokeball, LEAP, and others. PTG handles migration from legacy systems, integration with accounting and billing platforms, custom workflow configuration, user training, and ongoing technical support. We ensure your practice management tools work smoothly so your attorneys can manage matters, track time, and serve clients efficiently.

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Secure Remote Work

Enable your attorneys to work securely from anywhere — home offices, courthouses, client locations, or while traveling — without compromising client data security. PTG implements encrypted VPN connections, cloud-based secure document access, multi-factor authentication on all remote sessions, managed mobile devices, and endpoint protection that follows your attorneys wherever they work. Remote access that's both convenient and privilege-protective.

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Compliance & Audit Support

Handle the challenges of cybersecurity compliance for law firms. PTG helps your firm meet ABA Model Rules technology competence requirements, state bar cybersecurity guidelines, client security questionnaire demands, cyber insurance application requirements, and industry-specific regulations like HIPAA for healthcare-related practices. We provide documentation, evidence, and audit support to demonstrate your firm's security posture to any stakeholder.

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24/7 Legal Help Desk

Responsive IT support from technicians who understand legal workflows and the urgency of attorney needs. Whether it's a filing deadline emergency, courtroom technology issue, or routine support request, PTG's help desk resolves issues quickly so your attorneys can get back to billable work. We support all major legal software platforms and provide both remote and on-site support throughout the Raleigh-Durham Triangle.

Trusted by Legal Professionals

Law Firms Trust PTG

Ready to see what PTG can do for your business? Schedule a free consultation and join the businesses across the Triangle that trust us with their technology.

919-348-4912
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Privilege Breaches
100%
ABA Compliance Rate
15 min
Avg Response Time
98%
Client Retention Rate
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Expert Witness Testimony

Why PTG

The PTG Legal IT Advantage

We Understand Legal Ethics

PTG's team understands the ethical obligations attorneys face regarding technology and client data protection. We don't just configure systems — we configure them with awareness of attorney-client privilege, ethical walls, conflicts of interest, and the duty of competence regarding technology use. This understanding sets us apart from generic IT providers who treat your firm like any other business.

Cybersecurity at Our Core

PTG was founded on cybersecurity expertise — it's not an add-on service for us. With 22+ years and zero breaches among clients following our security program across 2,500+ companies, we bring the depth of security knowledge that law firms require to protect their most valuable asset: client trust. Your data is protected by the same caliber of expertise used to defend enterprise organizations.

Local Triangle Presence

Based in Raleigh, PTG provides on-site support throughout the Triangle when your firm needs hands-on assistance. We understand the local legal community, the specific requirements of North Carolina bar guidelines, and the technology needs of firms ranging from solo practitioners to mid-size firms across Raleigh, Durham, Chapel Hill, and Research Triangle Park.

Full Legal Tech Expertise

From practice management platforms and document management systems to e-discovery tools and court filing systems, PTG has deep expertise in the technology stack that modern law firms depend on. We don't just support your systems — we optimize them for legal workflows, ensure they integrate smoothly, and keep them running reliably so your attorneys stay productive.

Frequently Asked Questions

Law Firm IT FAQ

Why do law firms need specialized IT support?
Law firms handle highly sensitive client data protected by attorney-client privilege and are subject to strict ethical obligations regarding data security. Generic IT support doesn't understand these unique requirements. PTG provides IT services specifically tailored to the legal industry, including document management systems, e-discovery support, ethical wall configurations, and compliance with ABA cybersecurity guidelines and state bar requirements.
How does PTG protect attorney-client privilege in digital communications?
PTG implements encrypted email systems, secure client portals, data loss prevention policies, and access controls that protect privileged communications across all digital channels. We configure systems to prevent inadvertent disclosure and maintain audit trails that demonstrate your firm's reasonable efforts to protect client confidentiality as required by ethical rules.
What compliance requirements do law firms face for cybersecurity?
Law firms must comply with ABA Model Rules regarding technology competence and client data protection, state bar cybersecurity guidelines, and potentially HIPAA if handling health-related cases, PCI-DSS for payment processing, and various state data breach notification laws. PTG helps firms navigate all applicable requirements and maintain documented compliance.
Does PTG support legal practice management software?
Yes. PTG provides expert support for all major legal practice management platforms including Clio, MyCase, PracticePanther, Smokeball, LEAP, and others. We handle implementation, data migration, integration with other firm systems, custom workflow configuration, user training, and ongoing technical support.
Can PTG help with e-discovery and litigation support?
Absolutely. PTG assists firms with e-discovery platforms, litigation hold procedures, data preservation, document review technology, and production workflows. We ensure your e-discovery processes meet legal standards while using technology to reduce costs and improve efficiency for your litigation team.
How does PTG handle remote work security for attorneys?
PTG implements secure remote access including encrypted VPN connections, multi-factor authentication, secure cloud document access, mobile device management, and endpoint protection for all devices. We ensure remote work doesn't compromise client data security or attorney-client privilege, whether attorneys work from home, court, or client offices.
What happens if our firm experiences a data breach?
PTG provides 24/7 incident response including immediate containment, forensic investigation, notification guidance compliant with state bar and regulatory requirements, remediation, and post-incident strengthening. While our strong security track record for clients on our managed program demonstrates prevention, we're fully prepared to respond quickly and effectively if an incident occurs.
How much does IT support cost for a law firm?
Costs depend on firm size, number of users, practice areas, and specific technology needs. PTG offers predictable monthly pricing typically ranging from $150-300 per user that includes helpdesk, security, monitoring, and compliance support. We provide a free assessment to determine the right plan and pricing for your firm.
Can PTG help our firm pass a cybersecurity audit?
Yes. PTG helps law firms prepare for and pass cybersecurity audits by implementing required controls, conducting pre-audit assessments, documenting policies and procedures, and providing evidence of compliance. We have extensive experience with audits related to client requirements, insurance applications, and regulatory compliance for legal practices.
Why choose PTG for our law firm's IT needs?
PTG combines deep cybersecurity expertise with specific understanding of the legal industry's unique technology, compliance, and ethical requirements. With 22+ years serving Triangle businesses, zero security breaches among clients following our security program across 2,500+ companies, and experience supporting numerous law firms, we understand what's at stake when protecting client data and maintaining attorney-client privilege.
Protect Your Firm

Ready for IT That Understands Legal Practice?

Schedule a free IT and security assessment for your law firm. PTG will evaluate your current technology environment, identify vulnerabilities and compliance gaps, and show you how specialized legal IT support can protect your clients and make your attorneys more productive — with no obligation and complete confidentiality.

Raleigh, NC · Serving Triangle Law Firms for 22+ Years · 919-348-4912