Emergency response is the organizing, coordinating, and directing of available resources in order to respond to the event and bring the emergency under control.
Isn’t that what you need?
When handling difficult, stressful and often complex emergencies involved the IT resources that your business depends upon, you cannot be crossing your fingers hoping your support team will be there.
The one hour response that seemed reasonable when signing contracts can appear unacceptable when the lights are out and your entire team cannot get their job done.
Whether it be server, disk or application crash, a security breach, a virus attack or anyone one of those unexpected events that can happen unexpectedly, Petronella Technology group can be counted on the deliver results and in an extreme time efficient manner.
We had a time sensitive network outage that was costing us a great deal of productivity. Petronella was able to work with us on our emergency and return our network to full functionality.
We appreciated the quick response time and excellent follow-up. We recommend them very highly. We are extremely pleased with Petronella Computer Consultants. Our experiences working with Craig have always been excellent. You and your firm are able to diagnose and correct the problems very quickly and professionally. We appreciated the quick response time and excellent follow-up. We recommend them very highly.