Privacy Policy

1. Introduction

Petronella Training Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address
• Company/organization name
• Billing information
• Training progress and completion records
• Quiz and assessment results

Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Track training progress and issue certificates
• Send administrative notifications
• Respond to inquiries and provide support
• Improve our website and services
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations
• Your employer (for enterprise accounts with training tracking)
• Legal authorities when required by law
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@petronellatech.com
Address: Raleigh, NC