Pre-Paid Block of 10 Hours Professional Services
Having an on-site IT professional is great for companies... that can afford it. But what if you're a small business that is trying to grow and just needs some IT assistance from time-to-time?
Lucky for you Petronella Technology Group (PTG) is offering Prepaid Blocks of Time for IT Services.
Get all the perks of an IT professional without:
- Paying a full salary
- Paying for downtime
- Worrying whether one person can cover all your IT needs
Only pay for what your business needs with PTG's Prepaid Blocks of Time for IT Services
PTG's Pre-Paid Block of 10 Hours:
- Normal Business Hours are 9 a.m. - 5 p.m.
- After Hours Labor will be billed at 1.5x the normal bill rate
- Emergency Service is available at a rate of 2x the normal bill rate with a 5 hour minimum service charge
- Phone/Remote Technical Support has a 1 hour minimum service charge with additional time billed in 30 minute increments
- A 2-Hour minimum applies for each on-site service call during normal business hours
- All pre-paid labor expires one year from date of purchase.
- A trip charge equal to .5x per hour may apply for travel outside of the Raleigh area
- For after hours and expedited work during unusually busy periods, faster action is available per the following per-incident fee schedule:
- Within Four Hours: $1,500.00 per incident
- Within One Hour: $2,500.00 per incident.
- Unused time may be used as a credit towards a Security Risk Assessment, Cloud or Managed Security Services Agreement.