Pre-Paid Block of 10 Hours Professional Services

Pre-Paid Block of 10 Hours Professional Services

Having an on-site IT professional is great for companies... that can afford it.  But what if you're a small business that is trying to grow and just needs some IT assistance from time-to-time?

Lucky for you Petronella Technology Group (PTG) is offering Prepaid Blocks of Time for IT Services.  

Get all the perks of an IT professional without:

  • Paying a full salary
  • Paying for downtime
  • Overhead
  • Worrying whether one person can cover all your IT needs

Only pay for what your business needs with PTG's Prepaid Blocks of Time for IT Services

PTG's Pre-Paid Block of 10 Hours:

  • Normal Business Hours are 9 a.m. - 5 p.m.
  • After Hours Labor will be billed at 1.5x the normal bill rate
  • Emergency Service is available at a rate of 2x the normal bill rate with a 5 hour minimum service charge
  • Phone/Remote Technical Support has a 1 hour minimum service charge with additional time billed in 30 minute increments
  • A 2-Hour minimum applies for each on-site service call during normal business hours
  • All pre-paid labor expires one year from date of purchase.
  • A trip charge equal to .5x per hour may apply for travel outside of the Raleigh area
  • For after hours and expedited work during unusually busy periods, faster action is available per the following per-incident fee schedule:
    • Within Four Hours: $1,500.00 per incident
    • Within One Hour: $2,500.00 per incident.
  • Unused time may be used as a credit towards a Security Risk Assessment, Cloud or Managed Security Services Agreement.

Similar Products