The threat of cyber crime is the new reality for enterprises worldwide.

It is not a matter of if you will be targeted, it is a matter of when. Unfortunately most organizations are not proactive in their approach to information security; until they have been breached. Petronella Technology Group, Inc. takes on the most complex of environments and supports four phases of security incident response activity. It’s complicated and we know you have questions, so schedule a free consultation easily with Craig by clicking here.


Detection & analysis

Incident Response

Containment, evidence collection, eradication or remediation


Support in return to normal operations

Post-Incident Review

Including controls reviews, actions for improvement

Petronella Technology Group’s Security Incident Response and Remediation Services are modeled after NIST SP800-61r2 and ISO 27035. Service differentiators include:

  • We respond with a customized response team. We work within customer tools and processes, offering state of the art networking and forensic tools only when needed. Our flexibility provides faster, more effective incident response.
  • We are on site offering a high-touch cyber incident response plan. On site presence is critical to managing a security incident, interacting with management and ensuring the best outcome for our customers.
  • We do not abandon the customer once the incident is closed. When a complex incident occurs, Petronella Technology Group follows through on recommendations that are made and supports our customers through the entire cycle of remediation as required.

Petronella Technology Group’s Security Incident Response & Remediation Team 3-Tiered Structure

Incident Commander

As the customer’s first contact with Petronella Technology Group’s Security Incident Response and Remediation Team, the Incident Commander works with the customer to understand the scale and scope of the incident to determine the size of the Incident Response and Remediation Team to deploy. The Incident Commander is in contact with the customer on a daily basis to monitor the incident status, or to determine if additional or alternative resources are needed.

Incident Controller

As the customer’s onsite contact with Petronella Technology Group, the Incident Controller becomes the single point of contact between management and people working on the remediation of the incident. The Incident Controller is responsible for tracking activities and providing daily reporting on the progress (remote activity) of the incident handling.

Incident Handlers

As the resources working on the cyber incident itself, Incident Handlers are specifically selected based on their skill and experience. The skills include incident detection and analysis, incident control and handling, containment, eradication and recovery, and forensic investigation and root cause analysis.

Petronella Technology Group offers three tiers of remediation and incident response packages ranging from a basic package with an hourly rate to packages with pre determined response time and committed hours of work.

We understand you might have questions about this service; don’t hesitate to schedule a meeting with Craig to answer any questions you might have about this or any other service/product PTG offers.

Sound cool? That’s just the Remediation stuff! Take a look at what else we can help you with:

  • NIST/HIPAA Training
  • NIST/HIPAA Risk Assessments
  • Encryption/Decryption
  • Cyber Security
  • Managed IT
  • Blockchain Consulting
  • Artificial Intelligence (AI) Consulting
  • Search Engine Optimization (SEO)
  • Penetration Testing (Pen Testing)
  • PCI-DSS Compliance (Payment Card Industry Data Security Standard Compliance)
  • CRM Management Tools
  • Social Selling on LinkedIn
  • Discounted Phone and Internet Systems
  • Data Backup
  • Ransomware Recovery

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    Our clients are awesome!

    Based on 55 reviews.
    Jeremy Richards
    Jeremy Richards
    Petronella provides great advanced digital marketing and automation solutions for my business!
    Kate Swenson
    Kate Swenson
    Highly recommended for CMMC certification assistance! Excellent and affordable options for secure data hosting on local infrastructure. 5 stars!
    Tom Matzen
    Tom Matzen
    Petronella Technology Group helped us setup our sales and marketing automation, cybersecurity and compliance for our new Blockchain startup. Great to work with! Craig in particular really knows his stuff, can translate into non-tech speak, and has wisdom beyond his years. Highly recommend them.
    Justin Summers
    Justin Summers
    Craig is awesome! He is very professional and efficient with his work. I would definitely recommend Petronella Technology to anyone who needs state of the art service.
    Blake Rea
    Blake Rea
    Craig is an expert in his field. Impressed by his knowledge, A true pioneer in Cybersecurity. My business is safer thanks to Petronella Tech!
    Robert Friedman
    Robert Friedman
    For the last five years Craig has been the Contributing Editor for Cybersecurity for NC Triangle Attorney Law Magazine which I publish. His base of knowledge is always leading edge, pragmatic and early to understand for our readers who are not techies. He is patient and easy to work with.
    Tammy Everett
    Tammy Everett
    Craig Petronella, CEO of Petronella Technology Group provided the members of the Defense Alliance of North Carolina expert advice on cybersecurity and NIST compliance. Eye opening experience! Thanks so much!
    Julie Brown
    Julie Brown
    Craig and the Petronella Technology Group, Inc. team made HIPAA compliance for my small practice so simple and easy! They helped me with all of my HIPAA training, HIPAA Security Risk Assessment, Penetration Test, and HIPAA secure hosting so I can rest easy.
    Pivot Point
    Pivot Point
    Petronella Technology Group helped us with our marketing strategy for our new web startup. Awesome experience!!!!
    Richard Brunet
    Richard Brunet


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