Incident Response Training

Have you been hacked? Do you know how to respond to minimize damage and exposure?

We’ll Fight Back for You!!

Turn to the right team of proven IT security experts. It’s key when responding to an intrusion or other hacking event that’s affected your environment.

Call 919-726-3235

Incident Response

Pronunciation – [in-si-duhnt ri-spons]

Definition – How your organization identifies, reacts, and recovers from security incidents by hackers or anyone else with malicious intent.

Best Response – Contact Petronella Technology Group, a team that specializes in incident response using approaches developed from years working the IT security front lines. Their team knows how to quickly assess and manage a security incident that has violated your organization.

Poor Response – Call a less experience organization with little to no experience handling with these complex and sometimes extremely sensitive situations.

If we confirm your security has been compromised and requires a response, we’ll draw from years of experience working situations like these and provide you with expert guidance and support to best respond to the situation and minimize your downside.

Security incidents come in many flavors. They can range from:

  • a simple policy violation,
  • unauthorized scans,
  • all out compromises,
  • denial of service attacks,
  • malware infestations, and
  • an insider stealing thousands of credit card numbers.

Until an organization like ours investigates and understands the true facts, it is never clear what actually occurred. Many organizations keep Petronella Technology Group on retainer, so that we assess and understand your environment and people. This allows for faster response times and fixes.

Meet Craig Petronella who heads up our IT security team

Craig is an IT Cyber Security Expert who knows how to explain things clearly and implement systems so you and your business are safe. He’s a Amazon #1 Best Selling Author as seen on ABC, CBS, NBC, FOX &

Craig Petronella has spent his 30-year computer career supporting such operating systems as Microsoft, Apple, Linux, Unix, and DOS. In addition, he has supported the small business community with the installation and development of complete end-to-end systems.

Craig has made significant inroads in the cybersecurity space and has published pieces in a variety of publications.

I would recommend Petronella Technology Group to any client who is looking for help with IT Security for their practice. I have worked withCraig with the implementation of EMR (Electronic Medical Records) inthe Durham, NC area. He is extremely professional and very knowledgeablewith the current technologies.

Jaimin Anandjiwala
eClincalWorks EMR, Durham, NC

Security Awareness Training

95% of DATA Breaches Are Caused by Human Error…simple mistakes

It’s your data.  Do your employees know how to keep your data safe? With the right training, THEY CAN KEEP IT SAFE.

Do Your Employees Know:

  • How to Identify phishing emails
  • How to Identify malicious website links
  • Not to send PII (SSN, credit card, driver’s license, etc.) in emails 
  • The importance of creating strong passwords
  • Not to share passwords
  • The dangers of posting PII on social media websites
  •  How to protect portable media
  • The risks of using their personal devices with company data

Common sense, right?


You’d be surprised how many employees don’t know or
practice these simple procedures.

Security Awareness Training by Petronella Technology Group
It’s complete, comprehensive and protects your business.

Why Security

  • Data breaches are occurring every day
  • A majority of data breaches happen to small to midsize companies
  • Employees need to understand how to protect sensitive company data
  • Employees need training that is interesting and engaging
  • Training leads to fewer PC rebuilds, reduced IT expenses and less employee downtime


  • Cloud based security portal
  • Online training that employees go through at their own pace
  • Engaging training videos
  • Employee security testing
  • Employee training certificates
  • Administrator training reports
  • New employee training
  • Security tips and reminders

Security Topics

  • What is PII? Including examples (i.e., names, addresses, credit cards, social security numbers)
  • Internal and external threats
  • Phishing scams – In-depth review, videos on spotting scams, interactive quizzes
  • Phone scams
  • Passwords
  • Wi-Fi dangers
  • Phyical protection – Devices
  • BYOD – dangers

Watch this video to see a sample of the training videos included in this program. It’s built to be both engaging and educational.

Can you afford NOT to train your team?

Check Out What Others Are Already Saying About Working with Petronella Technology Group

I would recommend Petronella Technology Group to any client who is looking for help with IT Security for their practice. I have worked withCraig with the implementation of EMR (Electronic Medical Records) inthe Durham, NC area. He is extremely professional and very knowledgeablewith the current technologies.

Jaimin Anandjiwala
eClincalWorks EMR, Durham, NC

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    Our clients are awesome!

    Based on 55 reviews
    Jeremy Richards
    Jeremy Richards
    Petronella provides great advanced digital marketing and automation solutions for my business!
    Kate Swenson
    Kate Swenson
    Highly recommended for CMMC certification assistance! Excellent and affordable options for secure data hosting on local infrastructure. 5 stars!
    Tom Matzen
    Tom Matzen
    Petronella Technology Group helped us setup our sales and marketing automation, cybersecurity and compliance for our new Blockchain startup. Great to work with! Craig in particular really knows his stuff, can translate into non-tech speak, and has wisdom beyond his years. Highly recommend them.
    Justin Summers
    Justin Summers
    Craig is awesome! He is very professional and efficient with his work. I would definitely recommend Petronella Technology to anyone who needs state of the art service.
    Blake Rea
    Blake Rea
    Craig is an expert in his field. Impressed by his knowledge, A true pioneer in Cybersecurity. My business is safer thanks to Petronella Tech!
    Robert Friedman
    Robert Friedman
    For the last five years Craig has been the Contributing Editor for Cybersecurity for NC Triangle Attorney Law Magazine which I publish. His base of knowledge is always leading edge, pragmatic and early to understand for our readers who are not techies. He is patient and easy to work with.
    Tammy Everett
    Tammy Everett
    Craig Petronella, CEO of Petronella Technology Group provided the members of the Defense Alliance of North Carolina expert advice on cybersecurity and NIST compliance. Eye opening experience! Thanks so much!
    Julie Brown
    Julie Brown
    Craig and the Petronella Technology Group, Inc. team made HIPAA compliance for my small practice so simple and easy! They helped me with all of my HIPAA training, HIPAA Security Risk Assessment, Penetration Test, and HIPAA secure hosting so I can rest easy.
    Pivot Point
    Pivot Point
    Petronella Technology Group helped us with our marketing strategy for our new web startup. Awesome experience!!!!